— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Good
The waiter was MIA a lot. I asked when being seated, when our waiter came and clarified when we ordered about things being accommodated and to flag me with a gluten allergy. He said he did, but I was still served something they claimed wasn’t safe (the beans). After speaking to a manager, she said the beans were safe, but by this point my anxiety was already going and my partner had almost finished his meal. After complaining they finally comped us, but the price for the quality of food/service was not the same as another location we’ve been to. Super disappointing and stressful unfortunately. The chips are NOT safe according to the waiter, but now I have no clue how accurate anything we were told is.🤷🏻♀
— Not at all
— No gluten-free information on the menu
— Some
— Average
Best Tex-Mex restaurant in Houston!!! I love Lupe Tortilla because a) the bean dip & salsa are both gluten free and b) the beef fajitas are gluten free. Just make sure to order corn tortillas. I go to Lupe Tortilla a lot and have never had a problem eating here.
Yes
Very good food! Many selections are gluten free or can be made gf. Excellent service and manager checked on our meal at the table.
chef came to the table without us asking very knowledgeable staff and great food
Yes
A Mexican restaurant that understands about Celiac disease. Their menu is marked with the items that gluten cannot be removed. All other items do not contain gluten. They are very aware and it’s a safe place to go and not worry about getting ill!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was excited reading another review that said Lupe's chips were cooked in a dedicated fryer and almost dove into the basket on our table. Thankfully I waited and the waitress confirmed NOT a dedicated fryer at this location. She did offer baked tortillas that would take 15-20 minutes.
I spoke with the manager before we were seated. The manager confirmed that most menu items don't contain any gluten ingredients. The wheat symbol notates the few menu items with gluten containing ingredients. HOWEVER, (a) their friers are shared, so all fried menu items, including the chips, are cross contaminated and therefore not safe for those with Celiac Disease, and (b) the corn tortillas are made in the same pans as the flour tortillas, so all menu items that include tortillas, e.g. fajitas, tacos, etc., are cross contaminated and therefore not safe for those with Celiac Disease. There is one exception for the tortilla rule the manager mentioned: the tortillas used for the enchiladas are premade corn tortillas from a bag, so the corn tortillas in the enchiladas should not be cross contaminated. The manager continued to advocate for me in the back of the house when they were prepping my food to avoid cross contamination.
Also, I just wasn't impressed with the taste of their food.
— Not very
— Not Much/None
— Below Average
I am writing in the restaurant because I’m so frustrated. I have eaten here MANY times and been reassured by many employees that it was safe to eat fried foods. These include the ones marked on the menu as gluten free. There is no guarantee that these items are safe. The frier is “usually” chips but also could include an occasional item with gluten. I’ve not gotten sick before but as we know with celiac the reaction isn’t always immediate. Downright dangerous.
— Not at all
— Excellent
They had a dedicated fryer for chips. Waitress wasn’t sure but then went back and confirmed from the kitchen that did. Food was good. Didn’t get sick.
— Very
— Most/All
— Excellent