Patxi's

10 ratings
$ • Pizza Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Pizza
Safety Rating
5 ratings

As rated by the community

441 Emerson St
Palo Alto, CA 94301

Most Recent Reviews


Celiac

Overall Rating

Review


If I could give a zero star rating, I would. Despite reassurances that they could flag as an "allergy", change gloves, clean surfaces etc, they carried the GF crust in on top of a flour bin, put the pizza directly in the floury oven, used same cutter, etc. when questioned, the manager said "yeah, well it's not a GF environment." Avoid like the plague if you have celiac disease or NCGS.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Chris the manager was outstanding about CC. The best pizza I have had so far.

Updated 8 years ago read full review

Wheat Allergy

Overall Rating

Review


Hands down, my favorite pizza in the Bay Area. Despite a severe gluten allergy, I've never had a problem at this location.

(A footnote to Dan's one-star review: the staff does wash their hands before starting a GF pie.)

Celiac friendly?

Yes

Updated 8 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Pizza

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Lunch
  • Takeout
  • Vegan Friendly

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More Reviews


Celiac

Overall Rating

Review


We ordered a GF pizza and emphasizes our sensitivity. When they brought the pizza my 7 year old facing the kitchen noticed nobody is wearing gloves... I asked if this was prepared separately and was answered they will remake it. Waiting impatiently we see our remade pizza is ready and right before being taken out we see a kitchen worker take it back and with bare hands tops it with arugula or spices... So they went back to remake it for the 3rd time. It tasted very good but this was no fun, and I wonder what would have happened if my alert child wasn't facing the kitchen.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Best pizza in the Bay!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


This Patxi's is fantastic: consistently good service, no cross-contamination issues. They'll even make a gluten-free version of the Burrata appetizer by cooking up a GF crust brushed with olive oil in ace of Foccacia.

The only thing I have to watch out for is that some of the meats aren't GF (e.g. the sausage, and I have doubts about the coppa.) The Proscuitto is fine, as is the bacon.

This has become a regular haunt for my sweetie and myself (and I'm seriously allergic to wheat.)

Updated 9 years ago read full review

Overall Rating

Review


Well, it was gluten free pizza. My issues are more with the service than anything else.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


This location is amazing! Jimmy and the rest of the crew truly get gf, celiac and cross contamination! I highly recommend checking it out. Their salads rock and they are very kid friendly!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


I was eating their gluten free crust with daiya vegan cheese before I found out I needed to be gluten free. SO yummy!

Updated 11 years ago read full review

Gluten Intolerant

Overall Rating

Review


Name is actually "Paxti's". FABULOUS GF crust, tasty, nicely risen, tastes you don't think it's GF. Greats cheeses, unusual combinations. GF pizza is not an oxymoron here

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


BEWARE!!! I ordered a gluten free take out and they sent me home with a normal pizza and I got glutened with one accidental bite and got very sick. Make sure to double triple check that they are being careful. I don’t trust them at this point and can’t even imagine about their cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Idk why people don’t talk about this place more, out of all the pizza places in Santa Barbara this one is by far the best. They were very knowledgeable about everything gluten free and put in a lot of effort to make sure I felt safe eating there. They contacted the chef and let the kitchen know about the “allergy” and for anyone wondering it is COMPLETELY separate from all the other gluten. They offer many options for pizza types as well as 2 different sizes of pizza crust which was great. And not to mention the food was amazing gluten and gluten free. All around great restaurant and highly recommend visiting. P.S price point is a little high

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Wheat Allergy

Overall Rating

Review


Delicious gf crust. Very cute location. Most likely cross contaminated though.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


It is a really good pizza! I tried the margherita. The only bad thing is it took a while to be brought to our table. I read here there is cross contamination, I did not check that. I actually read it after I had eaten.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


The gluten free crust isn’t well marked on the menu, but I knew it was there and I asked (I couldn’t even find it on the menu actually). The pizza was good, tasted like gluten free crust (not amazing but not bad), and the pizza is very customizable which is fun. Good location and many other non-gluten options for my fellow diners. I would go again!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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