Always had a good and safe experience here. Had a waitress who was very familiar with celiac and made sure my food was safe. When the wrong lettuce wraps came out she sent them back before even coming to our table. I really appreciated it.
I love P.F. Chang's BEFORE I went gluten-free and AFTER I became gluten-free. One of my friends and I went to P.F.Chang's this past weekend and my experience was wonderful. I was diagnosed with Celiac Disease over a year ago which has made dining out challenging. I was well taken care of by Salam (server), Christine (bartender) and the manager. When I spoke to Salam about my dining needs, she took it seriously and elevated it to the manager. The manager came and spoke with me and was very kind. I was able to order for the gluten-free menu and all the food was great. Additionally, I wanted to engage in the spirits and was able to do so. The bartender, Christine was knowledgeable about what drinks did or did not have gluten. She made two different drinks for me and they were great!!!! I cannot say how happy I was about my dining experience. I did not get sick at all while I was there or 24 hours later. This is why they got 5 stars from me.
We were excited about the GF menu but wish the server would have known that the GF version if the Buddah's Feast was not like their regular version which is stir fried in a sauce with tofu. Instead I was served a plate of steamed vegetables. If the regular sauce is not GF, why not stir fry it in the lettuce wrap sauce (they were yummy) or the beef a la Sichuan sauce? Clearly I ordered the wrong thing. Lesson learned...ask questions when ordering off the GF menu.
Celiac friendly. Good experience.
Love this place. All the GF options taste just like the real ones, and I ask my friends/family to order the GF version of their meal so we can all share. The GF food is served on different looking plates as well, which makes me feel safe when I see it brought to the table!
the best gluten free chinese restaurant. Period.
Delicious food! If you make a reservation its really easy to be seated! Love their gluten free menu!
I love that I can easily and safely order gf food online for pickup. They put bright orange stickers that say gluten free on all of the containers.
I appreciate feeling safe at an Asian restaurant. Maybe more will follow their lead.
Delicious and safe as usual. I can only say good things about this location and theyve all been mentioned in the other reviews! Knowledgeable staff, large and delicious gf menu, not really any worry about cross contamination. Yum!
Lots of GF options here...rare among big restaurants. Accommodating staff and the food is top notch. Highly recommend.
I am so happy that they added some of the deleted menu items back. It makes the gf menu more complete. Good understanding of cross contamination & different plates for gf dishes. I also like that the gf menu is part of the regular menu so you aren't asking for a different menu or holding something different that everyone else in your party (and can see the prices).
I have to admit, this could be my most favorite dining experience since I've become gluten free. They offer shrimp and chicken proteins, in many of their entrees. they usually have gluten free beer. and the best part I almost always have leftovers
By far the MOST accomodating restaurant I've been to. 1. They have GF menu with various options. 2. If two people at the same table orders the same dish (GF and non-GF), they have plates especially designated for GF food so there's no mix-up from the kitchen to your table. GF plates has a black lined circle around the plate with "PF Chang" imprint on it. All other plates are bland white. 3. Best of all, they even offer GF dessert! A rich chocolate dome flourless cake. Make room for it!! 4. They have GF stickers that they put on take out containers for GF food that you take home. At most restaurants they offer GF dishes but when it's dessert time, they tell you "Sorry we dont have anything for you". Usually not a problem for me, but tell that to a kid (my son) is a different story.
always been more than helpful. good food at decent prices. and the gf selection and menu has come a long way!!
I get sick every single time I go there
I've given them a try more times than I can count in various locations, and at least 30% of the time I end up feeling badly and knowing for sure that my food wasn't GF. This was our first time at this location since moving to Richmond. The GF menu is smaller and more expensive than it used to be, and I've been home 30 minutes and can tell my stomach isn't happy. And this particular location was painfully slow, which has nothing to do with the GF part but is certainly not a positive thing.
My boyfriend, myself, and my older sister's family frequent this PF Chang's often. They always have a GF dessert available and that chocolate dome is finally back!! 😍😍 The staff are very understanding and knowledgeable when you mention an allergy, although we have had mixups happen: On one occasion they brought a meal out on their GF plate, but we swore it tasted off.. I stopped eating it, my sister definitely felt the repercussions of that instance. Because of this I wont mark "Celiac friendly."
Wow, I cannot just say that the knowledgable staff is great; they are enthusiastically great. I feel so good about eating there, not only because it is safe, but everybody there makes us feel so welcome. They have an easy, separate GF menu. We eat there almost weekly and only once has a potential error occurred. But we caught it because they use different plates for GF meals. Nice safeguard!
We had our 1st PF Changs experience tonight & it was amazing!! I am gf & df and our server, Catie, was so helpful in guiding me to which items I could eat. The house made ginger beer is gf & so good! For an app the lettuce wrap was amazing & the pad Thai was stuff dreams are made of! I can't wait to eat the leftovers. They also put all gf items on a special PF Chang plate rather than a regular plate so it's easier to identify the gf food. Can't wait to go back!
Gluten free is served on round plates and was delicious. Service was great, and they reconfirmed the gluten free dishes when they were bought to the table. Great location , we sat on the outside patio so could people watch on the strip too. Quite expensive but definitely worth it for gluten free Chinese food!!!
Amazing. Completely separate menu with lots of options. Shrimp fried rice was to die for. They use a different kind of plate for gluten free dishes so that everyone who touches it is aware. Server said it is loaded into a totally different computer in the back and made in a dedicated gluten free area and separate wok. I feel almost normal again .
I have eaten here several times. I have never gotten sick. I like that they use separate plates for gf, so you can verify they brought you a gf meal. Just ask and verify if it doesn't come on the special plate and verify the sauces when they come to the table.
All GF food came out on special round plates and is cooked with dedicated equipment. The Mongolian beef is to die for! Felt safe eating here as a celiac and would definitely go back!
I cannot believe this place has received good reviews! My daughter became sick within minutes of eating the food. I will accept partial blame because there were red flags. The manager on duty came to tell me I ordered something that wasn't gluten free according to the chef. When I pointed out to her that it was on the gf menu, she double checked with the chef and they agree he must be mistaken. Nope-not mistaken! It was an absolute nightmare to have my daughter get sick as she was moving into her dorm. Please please do not take your family there if you have celiac's or a high intolerance!
I've been several times since getting celiac. They are always great about bringing my GF food on a specially designated plate and saying "Here is your GF pad Thai" or whatever I've ordered. Always makes me feel more comfortable eating there, and I've never gotten sick. The food is really great too!
Loved P.F. Changs! Had been wanting to eat here for a while and finally got the chance. I ordered the ginger garlic chicken and broccoli with a side of GF fried rice. It was really good!!! Much better than I anticipated. It's a little over priced in my opinion, but 5 of us (2 being kids) ate here for around $70. Not too bad. The great thing is it did not make me sick. I have Celiac Disease and a lot of things seem to cause a reaction lately, this was not one of them! Thrilled! Will be back!
Awesome! Delicious & gluten free section of the menu.
Their GF options are delicious and pretty plentiful, but make sure you tell them right off the bat that you can't have gluten. We ordered the chicken lettuce wraps, but if you don't say "gluten free" explicitly they will bring you the lettuce wraps that have gluten.
Excellent gluten free menu.
Very expensive! Basically paid $16.50 for GF chicken nuggets with sauce and it was very bland. There aren't many GF options but did have a couple GF desserts
I was looking for that crunchy sesame chicken basic Chinese chicken gluten free everywhere. Even tried to make it :( didn't work. They have it at PF Changs though! And I didn't have to worry about fishy service. Many gf Options and they will ask you if it is an allergy. Also yum that chocolate gf cake :))
Good food, also price too
This business has now severely reduced the gluten-free options we've loved for years and now has a gluten-free menu you have to ask for instead. Only one dish suits my allergy situations and it was too salty. Very sad to see such changes. They still claim to have the specific gluten-free prep area but the menu is definitely lacking.
11:00 am - 10:30 pm
11:00 am - 10:30 pm
11:00 am - 10:30 pm
11:00 am - 10:30 pm
11:00 am - 11:30 pm
11:00 am - 11:30 pm
11:00 am - 10:00 pm