P.F. Chang's

6 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
6 ratings

As rated by the community

6741 Kingston Pike
Knoxville, TN 37919
Collections
In 2 Public Collections

Most Recent Reviews


Overall Rating

Review


Ordered the mongolian beef and Singapore noodles (both GF versions). Waitress was knowledgeable about GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Definitely got sick from the lettuce wraps. I wonder if they didn’t make them gluten free. Will probably not risk going here again. I was hesitant to eat here from past reviews, but the last year or so they were positive. So, I took a chance and it didn’t work out. My husband is disappointed as we haven’t been able to eat here since I was diagnosed, and we used to love it. One less “safe” place to eat.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Enjoyed an appetizer and meal from a gluten-free menu. No gluten!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Mongolian beef Amazing!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I love PF Chang’s! I got the egg drop soup and chicken lettuce wraps. Everything was delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Food was good and quick and waiter was very knowledgeable about procedures used to prevent cross contamination. Delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers delivery
  • Offers outdoor seating
Updated 3 years ago read full review

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Separate kitchen space for GF dishes. PF Chang's chicken is unreal

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Updated 4 years ago read full review

Overall Rating

Review


Great GF menu with many options from entrees to sushi to dessert & highly educated staff.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Wonderful meal. No side effects. I like that the menu items seem to change periodically, so you get a better choice of items.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Dedicated cooking area for gluten free meals. Staff is very knowledgeable. They are extremely cautious. I’m obsessed with the fried rice with chicken! Eat here probably weekly and have never been sick!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I love eating here. They understand and care about limiting chances for cross contamination. The food is amazing. And I can have dessert!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


usually the food is good and I don't get sick m. yesterday, however, the food tasted odd and I was extremely sick last night. my daughter took my leftovers and found a noodle in them. they were contaminated. I won't eat at this location again

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Great GF menu and they have GF soy sauce which is a plus

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


The lettuce wraps are delicious

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


I love this place! I always feel safe when eating here and the staff is very knowledgeable. I ordered the veggie shrimp fried rice and it was very good, however, kind of bland. They have gluten free soy sauce but no other sauce. Still ate everything on my plate though! I also had the egg drop soup and went ahead and ordered a to-go beef and broccoli, I was very disappointed with the to go order though, rice wasn't cooked well and beef was chewy so that's why I only selected 4 stars! However I did not get sick with either meal and I find that a success!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Stopped here on trip to Oak Ridge. Service was decent. Ordered off the gluten free menu and had reaction. Plus found a hair in my food. Will not be back.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


My mother was "glutened" at the P.F. Chang's in Knoxville. She was sick for more than 2 days after ordering a gluten free meal there. We communicated this to P.F. Chang's and they said that they would better train the staff. I later found out that I also have Celiac and since have been "glutened" twice now by P.F. Chang's. I've eaten there only 5 times. There still seems to be a problem with the wait staff not communicating with the kitchen properly. The food was pretty good tasting, but I will not be going back and do not recommend this place to anyone that has Celiac, as gluten sensitivities do not seem to be taken seriously by P.F. Chang's staff.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Great service and really educated on celiac disease.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Great GF choices and the wait staff is also GF friendly.

Updated 9 years ago read full review

Overall Rating

Review


Great service always and I've never gotten sick here (or at any pf changs). In my mind one of the safest places for a celiac to eat.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Excellent food & service.

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


I've never had a problem here. The food is tasty.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Ch-Chang! Love it. As far as chain restaurants go, this is one of the best. Plenty of GF options. One time we went there, the dining room smelled gross. Hasn't stopped me from going back, though.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


great food

Updated 10 years ago read full review

Overall Rating

Review


I can always count on a good, consistent experience here. Never have been "glutened" in my 50+ visits. I think the Knoxville location is one of the best around, and I have eaten at many PF Changs across the country. Kudos to the service team and management here!!!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Always awesome. Even have GF dedicated dishes.

Updated 11 years ago read full review

Overall Rating

Review


Awesome food! Great selections and a knowledgeable staff on gluten free!

Updated 11 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Celiac

Overall Rating

Review


Well educated staff on allergy needs. Many options on the gluten free menu (which is listed in a separate section in their regular menu). Delicious food... No sacrificing taste for dietary needs!

Updated 11 years ago read full review

Overall Rating

Review


Great GF menu with a nice selection. Staff is well trained and always knowledgable about GF menu selections. I always enjoy my meal here and appreciate not having to explain my special dietary needs!

Updated 11 years ago read full review

Overall Rating

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

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