Ordered the mongolian beef and Singapore noodles (both GF versions). Waitress was knowledgeable about GF.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Definitely got sick from the lettuce wraps. I wonder if they didn’t make them gluten free. Will probably not risk going here again. I was hesitant to eat here from past reviews, but the last year or so they were positive. So, I took a chance and it didn’t work out. My husband is disappointed as we haven’t been able to eat here since I was diagnosed, and we used to love it. One less “safe” place to eat.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Good
Enjoyed an appetizer and meal from a gluten-free menu. No gluten!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Mongolian beef Amazing!
— Somewhat
— Separate gluten-free menu
— Some
— Good
I love PF Chang’s! I got the egg drop soup and chicken lettuce wraps. Everything was delicious!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Good
Food was good and quick and waiter was very knowledgeable about procedures used to prevent cross contamination. Delicious!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Separate kitchen space for GF dishes. PF Chang's chicken is unreal
— Very
— Separate gluten-free menu
— Some
— Excellent
Great GF menu with many options from entrees to sushi to dessert & highly educated staff.
Yes
Wonderful meal. No side effects. I like that the menu items seem to change periodically, so you get a better choice of items.
Yes
Dedicated cooking area for gluten free meals. Staff is very knowledgeable. They are extremely cautious. I’m obsessed with the fried rice with chicken! Eat here probably weekly and have never been sick!
Yes
I love eating here. They understand and care about limiting chances for cross contamination. The food is amazing. And I can have dessert!
Yes
usually the food is good and I don't get sick m. yesterday, however, the food tasted odd and I was extremely sick last night. my daughter took my leftovers and found a noodle in them. they were contaminated. I won't eat at this location again
No
Great GF menu and they have GF soy sauce which is a plus
Yes
The lettuce wraps are delicious
Yes
I love this place! I always feel safe when eating here and the staff is very knowledgeable. I ordered the veggie shrimp fried rice and it was very good, however, kind of bland. They have gluten free soy sauce but no other sauce. Still ate everything on my plate though! I also had the egg drop soup and went ahead and ordered a to-go beef and broccoli, I was very disappointed with the to go order though, rice wasn't cooked well and beef was chewy so that's why I only selected 4 stars! However I did not get sick with either meal and I find that a success!!
Yes
Stopped here on trip to Oak Ridge. Service was decent. Ordered off the gluten free menu and had reaction. Plus found a hair in my food. Will not be back.
No
Yes
My mother was "glutened" at the P.F. Chang's in Knoxville. She was sick for more than 2 days after ordering a gluten free meal there. We communicated this to P.F. Chang's and they said that they would better train the staff. I later found out that I also have Celiac and since have been "glutened" twice now by P.F. Chang's. I've eaten there only 5 times. There still seems to be a problem with the wait staff not communicating with the kitchen properly. The food was pretty good tasting, but I will not be going back and do not recommend this place to anyone that has Celiac, as gluten sensitivities do not seem to be taken seriously by P.F. Chang's staff.
No
Great service and really educated on celiac disease.
Yes
Great GF choices and the wait staff is also GF friendly.
Great service always and I've never gotten sick here (or at any pf changs). In my mind one of the safest places for a celiac to eat.
Yes
Excellent food & service.
Yes
I've never had a problem here. The food is tasty.
Yes
Ch-Chang! Love it. As far as chain restaurants go, this is one of the best. Plenty of GF options. One time we went there, the dining room smelled gross. Hasn't stopped me from going back, though.
Yes
great food
I can always count on a good, consistent experience here. Never have been "glutened" in my 50+ visits. I think the Knoxville location is one of the best around, and I have eaten at many PF Changs across the country. Kudos to the service team and management here!!!
Yes
Always awesome. Even have GF dedicated dishes.
Awesome food! Great selections and a knowledgeable staff on gluten free!
Well educated staff on allergy needs. Many options on the gluten free menu (which is listed in a separate section in their regular menu). Delicious food... No sacrificing taste for dietary needs!
Great GF menu with a nice selection. Staff is well trained and always knowledgable about GF menu selections. I always enjoy my meal here and appreciate not having to explain my special dietary needs!
Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.
— Somewhat
— Some
— Good
Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.
Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.
— Somewhat
— Most/All
— Excellent
I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.
— Not at all
— Some
— Excellent
They have items marked with “gluten free option available” on the menu and website
My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity
But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed
— Not at all
— Gluten-free items are marked on the main menu
— Not Much