The lettuce wraps are delicious
I love this place! I always feel safe when eating here and the staff is very knowledgeable. I ordered the veggie shrimp fried rice and it was very good, however, kind of bland. They have gluten free soy sauce but no other sauce. Still ate everything on my plate though! I also had the egg drop soup and went ahead and ordered a to-go beef and broccoli, I was very disappointed with the to go order though, rice wasn't cooked well and beef was chewy so that's why I only selected 4 stars! However I did not get sick with either meal and I find that a success!!
Stopped here on trip to Oak Ridge. Service was decent. Ordered off the gluten free menu and had reaction. Plus found a hair in my food. Will not be back.
My mother was "glutened" at the P.F. Chang's in Knoxville. She was sick for more than 2 days after ordering a gluten free meal there. We communicated this to P.F. Chang's and they said that they would better train the staff. I later found out that I also have Celiac and since have been "glutened" twice now by P.F. Chang's. I've eaten there only 5 times. There still seems to be a problem with the wait staff not communicating with the kitchen properly. The food was pretty good tasting, but I will not be going back and do not recommend this place to anyone that has Celiac, as gluten sensitivities do not seem to be taken seriously by P.F. Chang's staff.
Great service and really educated on celiac disease.
Great GF choices and the wait staff is also GF friendly.
Great service always and I've never gotten sick here (or at any pf changs). In my mind one of the safest places for a celiac to eat.
Excellent food & service.
I've never had a problem here. The food is tasty.
Ch-Chang! Love it. As far as chain restaurants go, this is one of the best. Plenty of GF options. One time we went there, the dining room smelled gross. Hasn't stopped me from going back, though.
I can always count on a good, consistent experience here. Never have been "glutened" in my 50+ visits. I think the Knoxville location is one of the best around, and I have eaten at many PF Changs across the country. Kudos to the service team and management here!!!
Always awesome. Even have GF dedicated dishes.
Awesome food! Great selections and a knowledgeable staff on gluten free!
Well educated staff on allergy needs. Many options on the gluten free menu (which is listed in a separate section in their regular menu). Delicious food... No sacrificing taste for dietary needs!
Great GF menu with a nice selection. Staff is well trained and always knowledgable about GF menu selections. I always enjoy my meal here and appreciate not having to explain my special dietary needs!
Had the gf Singapore street noodles was awesome will definitely go back!
Very safe and very knowledgeable staff. Delicious options too!
After reading the reviews I was exited to go here, but ended up pretty dissapointed. They do have a gf menu, but the food is nothing special. Waiter was friendly but didn't have a clou, manager came by though. They could not offer any drinks for they could not guarantee they were gf (am I the first to order a lemonade?). We felt like we were in a overpriced Panda Express... Messing up the bill 3 times, messing up our to-go box. Anyway, most important, it was gluten free and pretty ok I guess.
The gluten free options are amazing. This is a favorite restaurant of hours, the servers and staff take care of our gluten free me with care. The food is always tasty and it comes out in a reasonable amount of time. The environment and decor are fantastic along with the service and the quality of food. Definitely worth five stars.
I was very disappointed in the lack of selection on their gluten free menu. The Buddha Delight ($14.99) was a plate of steamed vegetables which essentially was one carrot, two asparagus, a few mushroom slices and broccoli heads. When I asked for the accompanying sauce, I was told it wasn't gluten-free. Although dim sum is listed on the GF menu, after checking with the kitchen I was told it wasn't GF. I do wish to note the service was excellent, too bad neither my daughter nor I cared for the entrees we ordered.
Went here for lunch on a Saturday. Server was attentive as was the manager who came around to check on us. Ordered the gluten-free spicy chicken (Genral Tso's) with white rice. Menu is adequate for GF selections. Staff didn't make a huge fuss - which was nice. Meal was ok - don't think I'd order it again. Unsure why the server brought us 2 fortune cookies - pretty sure they aren't gluten free. So my friend and I just opened them for our fortunes. If you really like PF Changs - you'd probably do okay at this one. But I doubt I'll be returning.
Celiac friendly but their prices have risen and food quality has gone down in the last few years.
This was my second time to a PF Changs and the first since having to be GF. Was there with some people from work and I informed the waitress that I needed to be GF and she was more than helpful and friendly. I think her name was Linda, she was one of the most helpful and attentive servers I've had, I feel bad for not knowing her name. She explained that all of the GF food will come out on a special plate with the PF Chang logo on it and if it isn't on said plate, it isn't safe to for me. She suggested we try the GF lettuce wraps for the table and I believe everyone enjoyed them. I thought they were tasty, very similar to what my wife makes at home. I got to see the special plate which just has a line around the rim and the PF Changs name on it, but she pointed out to look for it. My mongolian beef arrived in the same special plate and I noticed the rest of the table had plain white plates. I felt special with my fancy plate and knowing that I could be sure it was GF. The food was much better than the first time I had PF Changs and with the special GF plate, decent GF selection and very understanding staff, I will surely return.
I will never set foot in here again. Third time getting glutened, out of three visits over six months. I've had such good luck at every other PF Changs but this one has officially scared me away.. I work around the corner and would have come here twice a month if the first two experiences hadn't scared me off. Thought I might try one more time, but it was not a fluke. There's something wrong here.
Spent the entire night in agony.
Never had a problem with GF at PF Chang's! have always had knowledgeable servers. There are several great options!
I have great luck at P.F. Chang's and this location in particular has been very good to me. The GF menu isn't extensive, but there are enough choices to make a good meal. Our favorites are the egg drop soup, pork fried rice, and mongolian beef. I love that P.F. Chang's has special plates they use for the GF food. Such a comfort! Servers have always been pleasant, accommodating, and extremely knowledgable about Celiac. P.F. Chang's GF food items are expensive, but that is the reality when you have Celiac. But, for lunch, my non-Celiac husband and I split a bowl of egg drop soup(their bowls of soup are HUGE) and an order of beef fried rice and it came to under $20. That's totally reasonable for lunch. This location is in the Providence Place mall and can get very busy on weekends.
Friendly service. I love how they bring out the gf dishes on a special pf chang's logo plate.
I was nervous to eat here, first time trying the GF menu. I was so happy we went! My daughter had 2 choices on the kids menu (rarely ever does she get to order from the kids menu!). Waiter knew answered to all of my questions, and we didn't get sick. GF food came on different shaped plates. Highly recommend this location!
I have heard a lot about people getting glutened at PF Changs, so I try to be very vigilant. I make it very clear to all servers that I have celiac and it is important that they are careful. I went here with. A party of 7 and they were careful and I didn't get sick. Yay!
I have Celiac and find PF Chang's is a great go to place when I'm traveling. They have a GF menu and will serve your items on a specially designed plate. I usually get their GF Lettuce Wraps and GF Pork Fried Rice. There portions are large so share with someone or plan on having enough for lunch the next day.
We were so glad to see the gluten free option. We loved the Mongolian beef and the egg soup. Noodles were average. Waiter did not know that the berry cake is gluten free, so initially told us they are out of gluten-free deserts. We asked him to double check and then we had the best gluten-free shortcake ever! The kids were very happy!
Some nice GF options, but it needs an update.
I love eating at Pf Changs. Their staff is knowledgeable about the gf menu and offer gf soy sauce. The gf food arrives served on plates with the pf chang's logo on it which are reserved for gf food only. Non gf food is served on different plates with no writing. I have ordered dishes that come gf and non gf like the lettuce wraps and the fried rice and you can actually see the difference between the two. The gf lettuce wraps and fried rice appear lighter in color and look freshly made. I eat here often since I live close by and have not been ill as a result.
Not enough GF choices - disappointing.
The food was great! Our server, Emily, was knowledgable about what was gluten free. I felt comfortable and was very happy with my meal and service!
This is one of the few places that I have been able to eat safely. I eat at the Haggerty Road location once a month and have NEVER had a problem there. GF options are served on special plates and GF sauces are in red cups so you know it's tamari and not regular soy sauce. I am a celiac who is also dairy free - we always have the GF lettuce wraps and the GF spicy chicken or GF mongolian beef. It does help to be sweet to your waitstaff when you have multiple food issues.
Manager Brent is awesome! I have celiac disease and a dairy allergy. Speak to him every time I order so that proper precautions are taken to avoid cross contamination. Any fried chicken dishes are fried in gluten free fryer/ fresh oil. Very helpful and friendly. Will continue to go back!
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