They have a gluten free crust, but the staff was not informed of cross contamination. She picked up the ladle for sauce and put it on my pizza then used the same ladle for a gluten pizza. She did not change her gloves. I have eaten at other locations with no issues, but this location seems to be lacking the proper training for gluten free.
No
The staff isn’t properly trained in cross contamination. I ordered the cauliflower crust and specified I was celiac and it needed to be gf. I don’t know what they did but I got violently ill. Spoke management and they apologized but I wouldn’t trust them.
No
They have gluten free crust and cauliflower crust. The staff were very cautious of changing their gloves.
They don’t even know if the sauce is GF! Then don’t clean the counter and put your tray on top of all the food and crumbs. I told them thanks but ill go somewhere else.
No
The staff was very knowledgeable about the ingredients in their food and were more than willing to check labels if they were not 100% sure. The vegan cheese was a great alternative as well! They changed their gloves, used different utensils and cutting boards to cut the pizza, and cleaned their space for me before making my pizza! Awesome service and very friendly!
Yes
No longer serve gluten free pizza
They take a lot of precautions when you saw gluten free
I've been to the newer one in Hendersonville and they take extra precaution when you tell them gluten free. They change gloves, use different pans, tools and cutting boards. And the pizza was excellent.
Their website says, "Due to the risk of cross-contamination, Pie Five DOES NOT recommend this pizza for customers with celiac disease or gluten allergies." (CAPS in original at http://www.piefivepizza.com/menu/)
Think I will heed their warning because I get really sick when I eat even tiny amounts of gluten.
No
Good individual-sized pizza. Tool good precautions to prevent cross-contamination with wheat.
We eat here weekly. my husband says it's the best gf pizza he had tasted and we've tried a lot. A++ from us
Um... Well I just have to say... I had called and they said they don't usually do to go orders. I said that I only had a 30 min lunch and work in a huge office building that takes about 5 min to get out of and into my car and about another 10 to get to their location. They made an exception... Which I appreciated because I forgot my food at home today. Totally made my day better... So thanks... Also the pizza tastes amaz! My first time there. I eat gluten free b/c of genetics not celiac... so I'm not exactly sure if it's completely free of gluten... but what in life is 100% guaranteed? I don't have celiac so I don't know how friendly it is for them.
No
the food was great, but the lines can be a little long. the menu clearly states that if you have a severe allergy to gluten, not to eat here. If you are just gluten sensitive, they take the necessary precautions making your pizza. the first reviewer should of talked to a manager and read the full menu before such a unnecessary bad review
No
My family came on opening day, and I was hopeful from the reviews on other Pie Five locations around the country that they would be able to cater to the gluten free diet. That said, they used the same ingredient bins that are used with the gluten pizzas, and did not seem to understand cross-contamination (they did change their gloves, used a different tray for the pizza crust that was wrapped in plastic and opened in front of you, and the pizza was put in a to-go box instead of a tray). This may be due to it being opening-day and not having much experience yet. If they started using fresh ingredients from unopened bins and were more careful, then it might be an option.When all was said and done, my husband and step-son loved their gluten pizzas and side salads (they have a great bundle option), but I ultimately decided not to take the risk and took the pizza home for my husband to eat the next day. I was torn between wanting to try the pizza and avoiding being sick. It wasn't an "if" I would end up sick, as I saw the ingredient bins and knew there wasn't a chance I would walk away unaffected. It just wasn't worth it, so I couldn't even tell you if the pizza crust was any good.Overall, I do NOT recommend for Celiacs or those who are very sensitive. It's more cost effective to pick up a frozen Against the Grain pizza (which is larger anyway and thicker crust) and cook it at home.
No
Ordered gluten free crust and staff took this very seriously. They changed gloves, ingredients, and made sure to use a separate part of the pizza oven. The crust was very thin but didn't have a bad taste. A standard gluten free pizza crust. Overall a good experience and no symptoms! Beware that the alfredo sauce does contain gluten.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
Lady making the pizzas was fantastic and knowledgeable. Changed our every ingredient to new batch with new gloves on clean surfaces after learning it was Celiac.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They were able to change gloves, put tray down below pizza, use separate cutter, and pull toppings from another container. All staff were very kind and willing to help!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They have a GF Crust and Cauliflower Crust to pick from. They wore gloves, grabbed new ingredients, and were so nice! My pizza was delicious too! I will definitely go back!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Crust good although pizza itself pretty disappointing
— Most/All
— Average