Manager came out and we discussed food choices for gf and other food allergies. Fries are gf!
This is a place where I feel save eating, special treatment for gf food. Although I realy enjoyed my lettuce wrapped burger with fries, the rest of the group was not at all impressed by their food and found it a bot overpriced. Very nice atmosphere though.
Food was just ok. The manager did come out to take my order though and radioed back to the kitchen to see what would work For me, which was nice. My order went in on a special "pink slip" looking form, so it would stand out in the kitchen, and they brought my food out separately to avoid cross contamination with other food for our table on the tray. View off the balcony was great and my kids loved it.
Tried the breakfast one morning this week. Chef came out and accommodated. Had a three egg omelet with add on choices that I saw on other menu items that weren't listed with omelets. So that was nice. Toast was substituted with a large bowl of fresh cut fruit. No reaction. Meal was also served by the chef whom personally took my order. Great experience!
They do not have a dedicated gluten free menu but When we got to the the restaurant a chef came to the table to tell us our options. I thought It was going to work out great because they were going to prepare everything special even to make the fries baked. But after eating less than half the meal I could tell something was wrong and I got severely sick. The manager apologize greatly and said this is never happened before. But i know i will never risk it again.
Oustanding service! From our waiter Alen, Greezelle the manager who took time to tell me options that would fit for a celiac, to the chef who also followed up to ensure my dining experience with my husband the service was phenomenal. There's not a dedicated GF menu, but most of the items on the menu can be made GF. The gf food I ordered was also good: grilled shrimp and french fries made in a dedicated fryer, all was good. No side effects either. My husband, a non GF diner also really liked his meal. Thank-you!
Our experience here was awful. The chef came out to talk to us but basically said nothing is really GF except salads and one of their chicken dishes without the marinade. Cross contamination is a huge concern. Even out non GF family members didn't enjoy their food. Not sure how this place is always so busy. I guess it's the expertise for little kids. We won't be back.
I used to work here for years and I can tell you this is not a safe restaurant for Celiacs. There us no dedicated GF fryer, no matter what they tell you. They may make you think they take it seriously by sending a chef to your table, but as someone who has seen it actually prepared, there will be cross contamination out the wazoo. I have seen bread touch a plate and be pulled off, and still served. Re-used pans. And on a busy day, they are definitely not wiping down a prep space for GF tickets.
GF items were not labeled but the chef comes out to your table to go through the menu with you. The food and service were good. The view from the balcony was amazing.
They do not actually have a gluten free menu. Someone from the kitchen will come out and go over options with you of things that can be "modified." After eating something that I was assured was gluten free (and telling them I have a severe allergy) I became extremely ill. Very disappointing.
Enjoyed a meal here with my mom. (We had a mother-daughter day) asked before getting seated about gluten free options. The manager came out and pointed out the choices. I can rarely enjoy French fries because of contaminated fryers.... But she stated that if I'd like fries they would bake them. Great option. Very helpful. Cute restaurant. Didn't have any tummy issues either.
My family ate there last night! I was very excited that when I told our waitress that I had to eat GF that she excused herself and went right back and got her manager and he came out with a different color order book and told me I could have anything on the meme except a few certain things and assured me it would all be prepared for my safety! I had a cheese burger ( no bun) warped in lettuce w/ fresh veggies! It was delicious! We will be back!!!
We ask the waitress about GF options. She was nice but not knowledgable. She suggested the chicken. She went back a couple times to the kitchen. One chef on duty so manager came over. Both of them had asked if we were celiac. I responded no but we do not eat anything that has gluten in it. The manager mentioned his daughter was celiac. He was helpful but the menu was light with options for our kids. We ordered hotdogs-no buns, steamed veggies, french fries using a dedicated GF fryer and two of the china chopped chicken salad. We were assured this was a GF option. Even the dressing and rice noodles. They delivered our salads with a huge piece of bread on the top of the salad and the hot dogs came snuggled in their buns. We sent the hotdogs back. Partly out of principal. The manager returned with new plates-no buns. We ate and paid...the bill was 70+ dollars! Btw just waters..no drinks. 30 minutes later soar thoughts and headaches. Normally if we have a small amount of hidden Gluten or trace amount we are ok. Not this time-We got glutenized. I cant help think of what a disaster it would have been if we were celiac. Sad that perhaps it wasn't as important to avoid cc because we weren't. The feedback from manager was they are working in GF menu and GF noodle sub for thinks like pasta and mac n cheese. Lets hope a higher level of GF training for staff and kitchen come with it.
My kids always want to eat here for their birthdays, and the food is pretty lame, but I have survived on some plain chicken that they grill up for me every time. It's not terrible, but it's not worth the price we pay. But, I go because my kids have a ball and I end up taking the pictures while everyone else eats their huge volcano cake without me. I think they are lame for not having a gluten free menu because it makes me feel like a dork for having the chef come out and talk to me, but at least that ensures I'm not going to get sick.
The manager came the table to ensure the order was done correctly . If you go look at the menu and decide what you want l, then tell the manager what you exactly want on your plate. Like I ordered the Journey combo. I asked for grilled chicken, lettuce and avacado. No bread... The chef came out to insured the quality of his skills. That was wonderful
The Rainforest Cafe doesn't have a dedicated gluten free menu, but the chef comes to your table to tell you what is gluten free. After explaining to me what dishes I could eat, the chef personally took my order on a special "allergy alert" notepad. I ordered steak, rotisserie chicken, wild rice, and French fries. It was such a luxury to eat French fries as they are fried in a separate fryer. I have Celiac Disease, and I did not get sick after eating at the Rainforest Cafe.
They don't actually have a gluten free menu but they have the chef come to the table. He and I discussed options and we settled on a flat iron steak, grilled shrimp and mashed potatoes. They offered me a flourless chocolate cake and a GF cheesecake for dessert but I was full so I didn't try them. The food & service was really good.
They do not have a dedicated gluten free menu but if you mention it to the server they accommodate you. The kitchen manager himself will come out and personally tell you what is safe to eat and he even brings out the food to you. My boyfriend and I shared the spinach artichoke dip which itself is gluten free but the chips are not so the chef said he could bring me potato chips which tasted just fine! Then we shared the rotisserie chicken with mashed potatoes and coleslaw, all gf and delish! The chef was super nice and accommodating. Only reason I went 4 stars is because after I told the waitress of my sensitivity she didn't spend much time at the table since the chef served us.
Your GF choices in downtown disney, aside from some red meat choices are Tuscan chicken with mashed potatoes, shrimp skewers without butter sauce or rice (mashed potatoes instead) or salmon on top of potatoes with veggie side. French fries can be baked to be gluten free as well.
Chef came out and spoke to me himself. He told me everything I can have and made me feel very comfortable with his knowledge. They also have a designated fryer! Yay! I ordered the bacon cheeseburger (it came to me as a burger without a bun but that's okay!) and French fries. It was huge and delicious. I was too full for dessert but they have three options. The chef said the creme brûlée is the best. Anyways. Definitely recommend. Great experience
What a disappointment! We went here 6 yrs ago, & had the most amazing experience! This time, not so much. They didn't hv half the GF menu they did 6 yrs ago. Almost everything we asked for, they said they couldn't make GF? Tortilla chips? Can't be made GF at Disney? My daughter got a burger on a GF bun, only ate 2 bites. I got a turkey sandwich on GF bread w/ potato chips. It was sub par, & pricey.
The wait-staff was very knowledgeable about gluten free, celiac and cross contamination. They don't have a separate menu but they can tell you exactly what on their menu is gluten free or what things they can easily change to accommodate you. They are also very patient when they have to go verify an item is gluten free for you. I had the guacamole burger (no bun) and it was fantastic!
No GF menu but chef comes out to your table and goes through the menu with you. Very friendly staff and great atmosphere. Dedicated GF fryer.
We have eaten here with our daughter who is gluten intolerant. They do NOT have a gluten menu, however the chef is very accommodating and each time has made her a very good meal. You must be extra careful and specifically mention the allergy, in order to have the chef come and take your order personally.
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