Rainforest Cafe

8 recent ratings
$$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
8 ratings

As rated by the community

3000 Grapevine Mills Pkwy
Grapevine, TX 76051
Collections
In 1 Public Collection

Most Recent Reviews


Overall Rating

Review


While they have a gluten free bun and pasta, I find the atmosphere more enjoyable than their food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Good for dinner
  • Good for kids
Updated 2 weeks ago read full review

Gluten Intolerant

Overall Rating

Review


Very informative staff and grabbed a manger to take my order, had a gluten free pasta option, bread, buns, nachos, tacos, and several other dishes that would work. Manager informed me they have a separate preparation area that was GF as well. They were able to accommodate for almost every dish aside for a few pastas as gluten in the sauces.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

Celiac

Overall Rating

Review


The waiter was kind and knowledgeable. He explained the options and noted that a manager or chef could come out and further discuss safe options. They have a special procedure to ensure full safety with separate fryers and cooking space. I ended up getting the BBQ Bacon Cheeseburger with the GF bun.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 7 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant

Photos


Add a photo

More Reviews


Gluten Intolerant

Overall Rating

Review


Manager came to the table and talked us through the entire menu, and made sure everything was taken care of properly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 7 months ago read full review

Overall Rating

Review


Very limited gluten-free options. Only a pasta dish and a burger with a gluten-free bun. No manager came out. Waiter unsure about the fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 9 months ago read full review

Celiac

Overall Rating

Review


Great service. They have a separate fryer for fries (for those with gf burgers). I got the Stir Fry and another person in our party got the ribs. Loved it! They also double check and make sure everything is on the pink ticket.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Ate there yesterday with my celiac daughter. Chef came to the table to explain what she could have and wrote it down on a pink ticket so staff would know to take precautions for an allergy. Her options were a GF bun (hamburger), grilled chicken, grilled shrimp, or GF pasta with marinara or butter. She could also do fries, corn, mashed potatoes or fruit as a side. She did the pasta with corn and enjoyed her meal. She did not get sick and we were overall very pleased with the experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
Updated 2 years ago read full review

Hashimoto's

Overall Rating

Review


What others have said is true: a manager will come out with a bright pink slip and go over the menu with you and tell you what’s safe and what isn’t and write it all out for you and deliver your food. It was so relaxing, and I loved it. But then they brought me my plate of gluten free pasta, served with a very gluten-filled piece of bread right on the rim of the plate. Ugh. Fortunately, I’m not that sensitive to CC so I just removed it and ate what I could. I would have totally given 5 stars otherwise though! They have dedicated fryers and prep space for allergens.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good with other allergies
  • Reservations recommended
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I had the same experience as others. The chef came out as soon as I told the server I had Celiac. He went over the menu with me and told me what I could and could not have. My meal was delicious and best of all I did not get sick!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
Updated 3 years ago read full review

Celiac

Overall Rating

Review


A truly great experience! Once alerted to our celiac, the waitress brought out a chef who went through the menu with us and offered to create a dish we would enjoy if we didn’t want what was listed. Our order was on a different colour paper to stand out in the kitchen and cooked by the chef who came to our table (who also checked on us later). Highly recommend!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


They do not have a gluten-free menu per se, because the manager or chef comes out to go over everything they can do for you! Who knew you could get this level of service, absolutely priceless!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


As everyone mentioned, extra precautions are taken with those who have allergies or an autoimmune disorder, such as Celiac disease. The chef personally reviews options with you and writes on a red ticket! They have a wid variety of options from chicken fajitas with corn tortillas, pasta, burgers and bbq sandwiches with buns. Make sure to let your waitress know you have an allergy prior to ordering the above mentioned items so special precautions can be implemented and cross contamination avoided!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Amazing. Chef came out to talk to us. My daughter was with a group who were having a set menu so they arranged burger and fries. Originally were going to oven bake fries but came back and said they were putting on the dedicated deep fryer for her. Only very happy 11 year old coeliac.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Chef came out and talked to me and told me all the options I had. They have a dedicated fryer and gluten free buns.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Chef came to the table to show options and write order down on a red ticket. Then he delivered the items himself! Great!! Lots of options!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


I was completely impressed by the level of service here. The moment I told our waitress I had a gluten allergy she sent the chef to our table. The chef walked through the menu on everything that he was able to make safe which was 75% of the menu. He took my order on a red allergy card. The same chef brought out my dinner and assured me, he was the only one who prepared my dish to keep it from cross contamination.

Celiac friendly?

Yes

Updated 6 years ago read full review

Reviews of this Chain

Overall Rating

Review


The waitstaff was amazing and assured us there is a dedicated dryer for fries and chips. My kids are both celiac and extremely sensitive and didn’t have any issues. There’s also a pasta option, but we didn’t have it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Fantastic experience! Our server has celiac so he guided me through the menu. The manager came to our table and filled out an allergy ticket for the kitchen. This was the best eating out experience I have had since my diagnosis 2.5 years ago.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


My daughter is celiac, had a hamburger with GF bun and fries in dedicated frier. Server seemed knowledgeable. Separte GF menu. I had a salad which was surprisingly fresh. Good experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Sensitive

Overall Rating

Review


I went for dinner. There are a couple of options marked as gluten free at the menu. However they can make sandwiches and hamburgers with a gluten free bun.( Not sure about de seasoning). I ordered the China chicken salad. the staff help me making that one gluten free by removing a couple of ingredients.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Did not understand cross contamination or celiac unfortunately.

Went here because they had gluten free options. Server ensured he understood me, said the burger was the only thing I could get - and when I said I couldn’t have fries in a shared fryer, told me they could bake the fries since they’re made in a shared fryer.

I did have the gluten menu pulled up on my phone but didn’t seem to know anything about it. So, Got the burger on the gluten free bun with baked fries, as it was my only option.

Dish showed up, a burger, covered in fries. Then he said, these are the regular fries, but the baked are coming out.

So all my gluten fries were covering my plate/burger.

Pretty sure the burger had a regular bun on it, could not confirm, so did not eat..

Server brought me a plate much later with baked fries, which was all I could eat.

Super disappointed, and needed to leave so did not send the burger covered in gluten fries back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info