Red Robin

5.0 stars 5.0 out of 5 3 ratings

12300 Jefferson Ave Ste 104, Newport News, VA 23602

(757) 882-8959
  • User profile picture thumbnail
    5 ratingOctober 05, 2013

    Yum!

  • User profile picture thumbnail
    5 ratingSeptember 03, 2012

    Up to date gf menu and gf buns!! YUM!

  • User profile picture thumbnail
    5 ratingMay 10, 2012

    YUM

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    2 ratingApril 24, 2015

    45305 Abell House Lane, California, MD 20619

    My usual standby for a restaurant. The gluten free bun was chewy and tough. The burger tasted like it came out of the freezer. Frys were just so so. I was disappointed, my first bad experience at a Red Robin. However, not bad Glutenwise, but food sucked.

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    4 ratingApril 24, 2015

    8720 IH40 West Frontage Road, Amarillo, TX 79124

    I have been glutened once here and believe it was cross contamination, the bun was gluten free. I've eaten here several times with no problems. The more my waiter knows about gluten the better my experience is!

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    4 ratingApril 24, 2015

    360 Buckland Hills Drive, Manchester, CT 06040

    This place is mostly great, but one time I got sick because the manager did not know anything about gluten, and I got sick. I think they hired a new one, and that is the only time I got sick there! Great restaurant

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    4 ratingApril 24, 2015

    1000 Greengate Centre Blvd., Greensburg, PA 15601

    Expensive but worth it because my food was good and i had no gluten contaminations

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    4 ratingApril 23, 2015

    2450 E 17th Street, Idaho Falls, ID 83404

    I am super sensitive Celiac and I reacted to something, or I'd give 5. It wasn't a big reaction, but still enough I was in pain and dealing with the repercussions. They have an iPad you can ask for, put all your allegories into, and it will tell you what on the menu you can have. They also have gluten free buns. I would recommend to those not as sensitive as I am, and will try again in a few months.

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    5 ratingApril 23, 2015

    8304 Kenbrooke Drive, Charlotte, NC 28262

    Very delicious and had no reaction!

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    4 ratingApril 23, 2015

    295 Parkway Drive, Lincolnshire, IL 60069

    Lots of options. Thought it was a little weird that I had to use my phone to see GF menu versus iPads I've seen at other locations.

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    5 ratingApril 23, 2015

    8640 Snowden River Pkwy, Columbia, MD 21045

    Great experience. A casual place for a burger and fries. I think the prices are a bit high if you don't take advantage of the "bottomless" fries and drinks, but nice to have a place that is familiar with gluten/celiac.

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    3 ratingApril 22, 2015

    4241 Washington Road, Evans, GA 30809

    Gluten free options including bun. I do not recommend for Celiacs as there is a risk(which I personally experienced) of cross contamination.

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    4 ratingApril 21, 2015

    2671 Fairfield Commons, Beavercreek, OH 45431

    It was wonderful to have options and a gluten-free bun but the GF menu is only on-line and it was time consuming looking up every item individually on different links. I missed a lot of conversation while researching my meal options. I would have preferred to be handed a menu that lists the burgers, cheese, sauces etc. in one place rather than fiddling with my phone. You also have to be careful because while 'cheeseburger' was on the GF list, the waitress, knowing I was Celiac, offered me choices of cheese including blue cheese. I then asked her to wait while I found the 'cheese' section of the website (which was a separate link than the cheeseburgers) only to find that blue cheese is not gluten free. I would recommend careful pre-planning before you go, but I do appreciate that I can have a cheeseburger & fries like a normal person here. They are making a great effort, but I'd really like the convenience of having a menu like everyone else.

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    1 ratingApril 21, 2015

    5125 Jonestown Road #125, Harrisburg, PA 17112

    I told the waitress I am allergic to wheat and I have celiac disease. I ordered a gf burger and I was served wheat, I had an asthma attack driving home and spent a week in bed sick.

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    1 ratingApril 20, 2015

    365 South Perry Road, Plainfield, IN 46168

    Diners beware! The last 2 visits at this Red Robin have been riddled with issues. The first visit I explained to the sever that I am allergic to wheat (anaphalatic), placed my order for gluten free bun and gluten free sweet potato fries. Took one bite and knew I was going to be In trouble. The fries were placed in the same frier as onion rings. The manager tried to assure me that would never happen. I had her smell the fries...she believed me then. We decided to try the restaurant one more visit. This time the the kitchen manager and manager couldn't decide if the fries were wheat free or gluten free based on the corporate website. I opted to skip the fries all together and just eat the burger. My husband ordered regular fries and they reeked of fried onion rings! He has no allergies, so not a big deal for him other than the fries tasted horrible. But placing fries in onion ring fry vats is a normal practice for this location. In my opinion, the staff both kitchen and wait need to be better educated on how important it is to serve gluten free food. If that can't be done just don't claim to do so...it's ok. Much better than making a customer extremely ill.

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    4 ratingApril 19, 2015

    4900 Sergeant Road, Sioux City, IA 51106

    Another great option for dining out. My wife is the celiac, and appreciates the GF bun that's edible (pretty good, by her report) and GF fries.

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    5 ratingApril 19, 2015

    7029 E. State St., Rockford, IL 61108

    Best gluten free bun ever!

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    5 ratingApril 15, 2015

    12007 Harbor Blvd., Garden Grove, CA 92840

    Celiac friendly, with a clear understanding of cross-contamination. They obviously do training, as even the hostess fully answered my questions when I called before visiting. I selected my meal from an up-to-date selection on a tablet brought by the server.

  • User profile picture thumbnail
    5 ratingApril 11, 2015

    15780 Hall Rd., Clinton Township, MI 48038

    Great options for GF including really good GF buns. Staff is very knowledgeable on allergies and take great care of you!

  • User profile picture thumbnail
    5 ratingApril 11, 2015

    101 W Main St, Newark, DE 19702

    We've been here many times and have never had an issue with the unseasoned fries or the GF buns. The food is great and the service is awesome at this Red Robin. I've been to many in the chain without issue and I have an extreme sensitivity so this is important to me. This has to be my favorite location though.

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    3 ratingApril 11, 2015

    2530 Rimrock Avenue, Grand Junction, CO 81505

    Lots of gluten free choices and they state they changed gloves and prepare in a safe place. We've gone here a few times. Sometimes it's great, sometimes it's not just depends on the staff you get.

  • User profile picture thumbnail
    1 ratingApril 10, 2015

    8311 NE Vancouver Mall Rd., Vancouver, WA 98662

    It used to be great but I started getting gluten versions at the East Vancouver and talked to a manager about it. He said there is no training or precautions and the cooks don't know how to make gluten free versions, they just go by leaving off things at the customers request. They are prepared with gluten foods

  • User profile picture thumbnail
    5 ratingApril 09, 2015

    640 W Telegraph St, Washington, UT 84780

    Very impressed! Our waitress, was knowledgeable about the Gluten Free menu, & made good suggestions. She even made me some gluten free fry sauce for my fries. We will be back when we are in Southern Utah again!

  • User profile picture thumbnail
    4 ratingApril 08, 2015

    6255 Mills Civic Pkwy., West Des Moines, IA 50266

    Ordered the Ghost Burger for my Celiac husband. It came on the gf bun, but the jalepeƱos were breaded. The waiter was super apologetic when we pointed it out and went to get a new burger. Later the manager came out to apologize. Only problem we've ever had, though. Love the gf buns. Service here is fantastic.

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    4 ratingApril 05, 2015

    360 Los Cerritos, Los Cerritos, CA 90701

    They have gluten free buns if you'd like to order a burger or sandwich. Beware that the menu might not specify what may have gluten free ingredients. I was happy that our server was aware of gluten and confirmed whether or not I had an allergy during our order. I had the grilled chicken sandwich with fries and a gluten free beer (Angry Orchard). I had no issues afterward, and the food was good.

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    5 ratingApril 04, 2015

    2530 Rimrock Avenue, Grand Junction, CO 81505

    Lot of GF choices!

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    1 ratingApril 04, 2015

    6795 S Cornerstar Way, Aurora, CO 80116

    Red Robin has an awful interactive gluten free menu that requires a minimum of 10 taps just to get to food. Then one has to switch back and forth between categories rather than being able to scroll through all the available food choices. It isn't user friendly and Red Robin corporate doesn't care. When I've reported how inconvenient their allergy menu is to them they've responded with a canned answer and basically told me I'm an idiot. Today I went through all the trouble of navigating their interactive menu only to find that fries are no longer on the gf menu. Fries have been on the gf menu for 10 years - one only had to confirm the store had a dedicated fryer. I asked the wait staff to check with the kitchen and was told legally they couldn't do that. I have serious concerns about a restaurant whose kitchen cannot tell me whether the food they are preparing is gf or not. We left without dining and won't be back to this location. I've found other locations to be more accommodating.

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    4 ratingApril 03, 2015

    1562 N. Woodland Park Dr., Layton, UT 84041

    RR recently started making their own GF bun, and it is much better than the Udi's brand they used to use. They also make their fries in a separate fryer and offer no seasoning salt.

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    4 ratingApril 03, 2015

    5710 South Westnedge Rd., Portage, MI 49002

    Gluten free fries taste more like potatoes offer GF buns as well I have never had an issue after eating here

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    1 ratingApril 02, 2015

    15560 Cedar Ave., Apple Valley, MN 55124

    3 strikes yer out!!!!!! Well, the service seems great- until you realize they arent listening to you at all. 3 times I've ordered food for pick up, as I live super close, and 3 times it was blatantly glutened after a lengthy conversation about how to make it gluten free! Once I had to go back because it was completely a gluten meal bum and all, another time they got the gluten free bun right but the french onion soup was made with the slice of bread instead of without, gluten free bun with the omitted onion rings-WITH ONION RINGS-- GRRRR!!!! It's at the point where I gotta think its in purpose.

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    5 ratingApril 02, 2015

    19433 Interstate 45 South, Shenandoah, TX 77385

    I eat here alot without any problems! They have an online menu where you can plug in all your allergens and it will tell you what all you can eat! There are many options for celiac people! I get the keep it simple burger with gluten free bread which is also dairy and soy free! The fries are gluten free but not soy free so I get the fruit salad!

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    1 ratingMarch 31, 2015

    2367 Claribel Rd., Riverbank, CA 95367

    No dedicated fryer.

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    5 ratingMarch 31, 2015

    267 N. Milwaukee, Boise, ID 83704

    I've eaten here several times and haven't had any reaction yet! The staff is always helpful, if they're not sure they'll ask and not just tell you a line of BS.

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    5 ratingMarch 29, 2015

    3903 East 53rd Street, Davenport, IA 52807

    Loved our service. We walked out of Biaggi's accross the street since manager admitted NOT SAFE for celiacs. Here complete opposite. Both waitress and manager(Vanessa and Tiffany) went out of their way to make sure all safe for our celiac son. He walked out of Biaggis with tears, super smile over here. We tested fries, burger and gluten-free bun with Elisa gluten test kit--All test negative for gluten.

  • User profile picture thumbnail
    5 ratingMarch 29, 2015

    Providence Town Center, 140 Market St, Collegeville, PA 19426

    Decent GF burger selection, Udi's buns and dedicated fryers for regular and sweet potato fries (minus their usual seasoning).

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    5 ratingMarch 29, 2015

    3770 Bloomington Street, Colorado Springs, CO 80922

    I ate at this location a couple of weeks ago. They have a dedicated fryer and were very careful not to mix my fries up with the rest of my party. Their allergen menus are available online, are interactive, and suggest alternative selections for gluten free. They assured me that I wouldn't have to worry about cross contamination on the grill either. The gluten free bun, however, was very dry and I took it off my burger. I was very impressed with how well they took care of me.

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    1 ratingMarch 28, 2015

    4300 Walnut Street, Rogers, AR 72756

    I was given an iPad to search for GF options. Not many listed. I ordered the one entree then the waitress asked if I wanted fries. I told her the fries weren't on the list. But she assured me the fryers were dedicated. But my stomach has been hurting all afternoon and the fatigue has set in. So something was contaminated. And the ordering process was frustrating.

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    5 ratingMarch 27, 2015

    5537 S. Williamson Blvd., Port Orange, FL 32128

    They have a decent size menu for gluten free individuals. My son loves the buns! It's refreshing to be able to go out and get burgers for the family without having to worry. The cook staff is very well trained on how to handle for celiac individuals and is very accommodating. My son also loves the fries!!!!

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    5 ratingMarch 27, 2015

    740 Jefferson Rd., Rochester, NY 14623

    Great service, Great GF buns, Awesome tasting burgers!!

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    5 ratingMarch 27, 2015

    6141 200 St, Langley, BC V2Y 1K9

    Had a chicken burger and yam fries. The bun was crumbly and fell apart but it was really good and the yam fries were a nice treat. Waitress was very friendly and made an effort to make sure it was gluten free.

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    1 ratingMarch 27, 2015

    4802 Valley View Blvd. NW, Roanoke, VA 24012

    My wife and I went there last night for the gluten free offerings. (We sensed we were in trouble when our feet were sticking to the floor in the lobby). Yes, they have gluten free buns but the hamburger really had no flavor. My bottomless GF Sweet Potatoes fries were a joke. When our food was served I asked for more SP Fries. It came out 15 minutes later after I had finished my meal. Our server even noticed they were seasoned meaning they were cooked in the same fryer as non-GF so she wouldn't let me have them. This in addition to dirty floors, food stuck to the sides of the tables and dusty furnishings will keep us from returning. The funny part was when we voiced our disproval with the mgr, she gave us a $30 gift certificate to get us to return. Will probably give it to one of the children.... They may be Celiac friendly but the kitchen needs to pay attention!!!

  • User profile picture thumbnail
    5 ratingMarch 25, 2015

    45 Rivers Edge Drive, Milford, OH 45150

    Great options including fries

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    5 ratingMarch 25, 2015

    27001 US Highway 19 North, Unit 1130, Clearwater, FL 33761

    Wonderful experience dining Gluten Free today. My first Prime Rib Dip in years and it was amazing....on a great gluten free bun with fries in a dedicated fryer and very good coleslaw! Served with a purple stick to signify it was an allergen meal. Check out the amazing interactive customizer that lets you put in all your allergens and then it shows what your options are for replacing the allergen you must avoid....for instance, today it showed I could have gluten free bun or lettuce wrap....everything else remained the same. Here's the link: http://www.redrobin.com/customizer_hub. Will definitely go back....they are allergen aware and food is great....so is service....Mathew, our server, was great!

  • User profile picture thumbnail
    5 ratingMarch 24, 2015

    7 Backus Ave, Danbury, CT 06810

    Burger was delicious. Best gluten free bun I've ever had. Our server was great about letting me know what I could/couldn't have. Will def. be back.

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    5 ratingMarch 24, 2015

    1875 Airport Road, Allentown, PA 18109

    excellent service. gf menu and buns, seperate friers for the fries! a delicious gluten free dream come true.

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    4 ratingMarch 23, 2015

    799 W 146th Avenue, Westminster, CO 80020

    Want a gf burger and sweet potato fries? This is your place! Ask for the GF menu, sit back and enjoy.

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    5 ratingMarch 23, 2015

    23318 Mercantile Pkwy, Katy, TX 77449

    This is a very well deserved 5 Star review... I don't give that out lightly. Especially since my daughter was diagnosed with CELIAC DISEASE. This goes out to the RR manager, Terri, and our server, Daniel, on Saturday night 3/21/15. Of course, this is a chain burger place, not a Michelin star rated establishment! But I believe the rating should reflect the experience relative to the type of restaurant that it is. And for a "burgers & more" type of place, this one is by far one of the best!! First of all, the service was BEYOND attentive and friendly. I always ask to speak with a manager and our server right away because of my daughter's Celiac... So we met Terri before we were seated. She readily went over RR's allergen program, precautions taken in the kitchen (separate prep materials, cutting board, utensils, GF buns kept and prepared separately, dedicated fryers for both fries, separate grill area to cook on, etc), and offered an iPad for us to look over all the Gluten Free menu options on their website. There were apps, salads, burgers, sandwiches, entrees, sides, and shakes! When we met our server, Daniel, he had already been filled in (by Terri) on our special needs, and he was also extremely helpful and anything he didn't know, he went and found out! Very prompt, attentive, helpful with menu suggestions, etc. He then told us that Terri went in the kitchen to oversee preparation of my daughter's Gluten Free meal herself! The menu... We were shocked how much their menu options have evolved! There were some really "gourmet" type options on there, as well as the classic burger and fries... And lots of GF options of all kinds. Just tell your server! I got the Angus burger w/ roasted tomatoes, garlic aioli, arugula, and provolone, on ciabatta type bun with sweet potato fries... it was awesome! My husband got the Fish Sandwich and fries (said it was delicious), my son got the bacon cheeseburger and devoured it all, my non Celiac daughter got the kids chicken sandwich w provolone with fries and loved it. My Celiac daughter also got the chicken sandwich w provolone on the GF bun and fries... She said it was the best bun she's had (she ate it all) and even though she's "not too big on fries", those were the best she's had and her new favorite! I took a bite of her sandwich, and I loved the bun too! Found out it was Udi's, which explained it... Awesome! Overall, it was a home run... And a stress free, delicious dining experience for our family. Not only was my celiac daughter extremely happy, but the rest of got to enjoy exactly what we wanted too! Not so easy to find these days. We are excited to go back regularly, as there are so many different options for us (and my daughter!) to still try... Not just burgers, but sandwiches, entrees, pasta, salads, appetizers, and of course many other burgers! Thank you Terri and thank you Red Robin! Your efforts are very much appreciated!

  • User profile picture thumbnail
    4 ratingMarch 22, 2015

    10009 Coors Blvd. NW, Albuquerque, NM 87114

    This location uses exceptionally good GF hamburger buns. The burgers are good and we all appreciate the fact that those yummy steak fries are GF, as well. We had a good lunch here, with no contamination reactions.

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    1 ratingMarch 21, 2015

    2421 Cranberry Highway, Suite 350, Wareham, MA 02571

    I have eaten there a few times with negitive experiences. I was sick for a week after eating there last. Possible cross contamination issues or lack of concern.

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    5 ratingMarch 20, 2015

    7597 170th Ave. NE, Redmond, WA 98052

    My family eats here regularly and my husband has never been glutened. The staff is very helpful and accommodating. Not the best GF buns but the party and the topping choices are good.

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    5 ratingMarch 20, 2015

    2430 Humes Road, Janesville, WI 53546

    Love this place. Never have an issue. Staff is always knowledgeable regarding allergies.

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    1 ratingMarch 19, 2015

    15560 Cedar Ave., Apple Valley, MN 55124

    Good service, but not safe. Ordered vegetables with hummus and asked for the bread on a different plate for my family to eat. Food came with bread on top of the vegetables, so I sent it back to get a safe meal. When the new food came, it appeared safe, but after eating nearly all the veggies, I found bread crumbs at the bottom. The chef did not make a new plate of food, he just took off the bread and rearranged the vegetables to make it look new.

  • User profile picture thumbnail
    1 ratingMarch 18, 2015

    600 West Uwchlan Ave., Exton, PA 19341

    RR abandoned their "yellow basket" system and is no longer a safe option. I ordered a gluten free burger meal, and they brought it out on a regular bun. When I clarified that I needed a GF meal, they brought me a new burger (presumably) with their kid-sized GF bun (they have - or used to have - two sizes), with seasoned (not GF) fries. Sigh. And apparently the GF meals are supposed to have a purple pick to signify that they are GF, but mine did not (and my server was clueless). Not a good option for a Celiac diner.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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