Salt & Straw

13 ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
Safety Rating
10 ratings

As rated by the community

2035 NE Alberta St
Portland, OR 97211

Most Recent Reviews


Celiac

Overall Rating

Review


Super awesome I mentioned I had celiac and they told me which flavors were safe and when I ordered they got a pint from the fridge and a clean spoon to avoid cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Wow! What a great experience! They had an employee that focused exclusively on me. He opened several fresh pints for sampling, got a clean scooper for my final selection, and ultimately was obviously very familiar and sensitive about possible cross contamination. Plus, excellent ice cream! I will definitely return!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very conscientious of food allergies. They are always helpful and willing to scoop out of a fresh container of ice cream from the back to avoid cross contamination.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Vegan Friendly

Photos


Salted caramel ribbons
Gluten-Free at Salt & Straw
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Most delicious ice cream I have had in a really long time. I had the salted caramel ribbon and my husband had the coffee and chocolate flavour. They offered to give me samples from containers in the back fridge but I already had my heart set on a flavour! They pulled out a new scoop and opened a new container for me, which was amazing. The scoops were in a drawer right below the waffle cone makers so that made me a little nervous. I would definitely agree with the comment below and buy a tub from the freezer if you want to be 100% safe.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


When we first went to the counter they asked if we had any allergies. We told them we have one with Celiac. She told us what flavors were safe and then asked if we wanted her to scoop from an unopened carton in the back. Wow, impressive!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff asked first thing about allergies. We said our daughter has celiac, so they got a new spoon and got her ice cream from a brand new pint of ice cream in the freezer to be sure it was not cross contaminated. Their menu clearly details contents, so you know which to avoid. The ice cream was A M A Z I N G!! If your in the area, don’t pass up a stop here for ice cream.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Tell the staff you have celiac - they will tell you what flavors are safe, and they will get your order (as well as your samples) with clean spoons from unopened pints they have in the back. I do this every time, I have celiac and have never had a reaction. Seasonal flavors are awesome :)

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Ok, so for both the people complaining about the wait and about cross contaminationanation, skip the line and grab a pint from the freezer. No wait (skip the line!) and they list all allergens and ingredients on each pint. I have celiacs and have been buying pints from them for 6 years or so with no issues.

Updated 5 years ago read full review

Overall Rating

Review


The ice cream is delicious but cross contamination is a big issue. I finally gave up going here since I end up feeling sick more often than not.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Waffle cone batter. Everywhere. It looked like a cross contamination nightmare so I bailed out of the (forever too long) line. If you're celiac and interested in trying one of their gf flavors I would recommend visiting Petunia's bakery - shorter line and safer! This salt&straw location does tend to be a bit less busy though, so if you're game and want to request clean scoops/fresh tubs this would probably be the best to visit.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Multiple choices! The honey lavender ice cream is heaven!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Do you want to wait forty-five minutes to an hour or more for an average ice cream shop in Portland? Do you want to stress about if you have enough time to do that where you parked? Do you want the stress of finding a parking space in downtown Portland? Then this is the spot for you!

I will say, while we waited, and waited, and waited, those waiting in line with us were very pleasant and nice. The employees were also pleasant and helpful. The ice cream was OK, but a little strongly flavored. I tried almost everything, including the blue cheese one . . . one bite was enough of that. It tasted good, but in a one or two bite way. More than that would be too much as it was too strong.

As you are waiting on a public sidewalk, expect smokers around. I say this as I know many who have asthma triggered by it. I will say the ice cream is acceptable, but for all the trouble, it better be orgasmic! I will give them this: they are knowledable about what flavors are g-free.

There are far better shops in Portland. You want great ice cream, leave downtown and head for Cloud City.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


The servers at salt and straw happily scoop gluten free ice cream out of separately packed pint jars with separate serving utensils than those used in the other ice creams. They were lovely and so was my GF/vegan ice cream (I'm not vegan and it was still great).

Updated 8 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


My experience was amazing! I have to be dairy free, soy free as well as celiac. They don't have the GF flavors listed, but I asked and they had a list of GF flavors. The server washed her hands, changed her gloves and got a new cartoon and scope to scope from. They don't have GF cones, but the ice cream was so delicious, it didn't matter. Their vegan ice creams are a coconut base. Enjoyed and didn't get sick!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Went here twice during our week at Disney and each time the employees were very kind and patient. Both times got vanilla and the lavender honey in a cup which they scooped from the back. Didn’t get sick either time and the ice cream is delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Super cute place with a lot of options. The only gluten free option was out therefore I went out of the store empty-handed. The person helping me seem very knowledgeable willing to go in the back to get a scoop with awareness of allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Vegan items were marked on menu, but not GF. Employees didn't seem 100% educated on GF needs, but they had a list of GF options. Best to ask them to check the list twice to be safe. Not cheap, but the flavors are unique and the quality is high.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
  • Good vegetarian options
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


I’ve had good experiences here and the scoopers have always been willing to scoop from a fresh tub for me but there’s a lot of staff so no guarantee. The only downside is a lot of the flavors are not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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