Salt & Straw

3 ratings
$ • Ice Cream Shop
Reported to have a gluten-free menu
Reported GF menu options: Dessert, Ice Cream
Safety Rating
3 ratings

As rated by the community

1309 Burlingame Ave
Burlingame, CA 94010
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


They have a set up for allergies—new scoops, newly opened pint, etc. Seemed very safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Staff seemed to lack confidence in what was GF and cross contamination risk, but they were nice and got the manager. I felt comfortable because I’ve eaten at numerous locations without an issue.

Update: finally decided to test with my Nima sensor and two of the three flavors (I bought pints) tested positive for gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They asked every customer whether they have allergies. My friend has nut allergies and I have celiac, so they immediately went to their fridge and opened new pint containers for us to sample so there wouldn’t be any contamination. Both of us were fine after and we really appreciated the extra steps to keep us safe despite the huge line out the door!!Mint chocolate chip (this one is vegan) is my favorite flavor but the matcha raspberry get special mention too. Enjoy your ice cream everyone!!

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Dessert
  • Gluten-Free Menu
  • Ice Cream

Categories

  • Dairy-Free Friendly
  • Kid Friendly
  • Late Night
  • Vegan Friendly

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Reviews of this Chain

Celiac

Overall Rating

Review


My experience was amazing! I have to be dairy free, soy free as well as celiac. They don't have the GF flavors listed, but I asked and they had a list of GF flavors. The server washed her hands, changed her gloves and got a new cartoon and scope to scope from. They don't have GF cones, but the ice cream was so delicious, it didn't matter. Their vegan ice creams are a coconut base. Enjoyed and didn't get sick!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


Went here twice during our week at Disney and each time the employees were very kind and patient. Both times got vanilla and the lavender honey in a cup which they scooped from the back. Didn’t get sick either time and the ice cream is delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Super cute place with a lot of options. The only gluten free option was out therefore I went out of the store empty-handed. The person helping me seem very knowledgeable willing to go in the back to get a scoop with awareness of allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Vegan items were marked on menu, but not GF. Employees didn't seem 100% educated on GF needs, but they had a list of GF options. Best to ask them to check the list twice to be safe. Not cheap, but the flavors are unique and the quality is high.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good vegan options
  • Good vegetarian options
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


I’ve had good experiences here and the scoopers have always been willing to scoop from a fresh tub for me but there’s a lot of staff so no guarantee. The only downside is a lot of the flavors are not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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