went with the family for the first time. both wife and son are diagnosed Celiac's. knowledgeable staff about cross conatmination. food was wonderful and not to expensive.
Great gluten free options. Employee knowledgeable about GF and that using the same oil as nonGF can cross contaminate. The food was also very tasty and we did NOT get sick which sometimes happens even if they say it's GF.
The food was good. However, on more than one occasion I received macaroni mixed in with the "gf beans". Cross contamination is a major issue at this location.
love this place best fast bbq around and super safe for celiacs
1st time at a Shane's. Casual atmosphere, order then seat urself fare. The cashier wasn't knowledgable so I asked for the manager who was. Pulled pork w honey BBQ sauce was incredible. Portions cd b bigger. Overall, a good exp wo any ill effects. NOTE: u must request NO TOAST when ordering.
We went here last week because they offer gluten free. The cashier/waitress assured me that they take gf seriously, but the new cook didn't have a clue. I should have walked out when she went to the back to show him how to prepare my meal. I started feeling I'll while I was eating and immediately pushed the plate away. Three days of pain, I won't go back.
Always great service & food for the most part. There was only one visit when I specifically asked the girl when ordering to make sure there was no bread on mine and she brought out my food with a big ole slice of Texas toast right on top of my food. Other than that, never had any other problems.
I would have rather given them a 1.5 star rating but I couldn't. I went with my family (I'm the gluten free one) and I got the half rack baby back ribs with green beans. The ribs were good, but the green beans were gross. They were cold and sitting in a puddle of green bean juice (eww). The girl behind the counter was dressed inappropriately (see throughish leggings), and her small Daughter was running around the restaurant. The girl had headphones in and did not greet us when we walked up to the counter, I don't think I'll be back anytime soon
I had carry out from here. I tried to ask about getting a barbecue stuffed baked potato because they made one gluten free for me at a different Shane's, but it was not on the gluten free menu & they did not offer to do it. So I just got the barbecue plate. I really liked it. Not a ton of options, but decent. We drove 5 minutes off the interstate for this gluten free meal while traveling. I think it was worth it - I did feel safe about what I was eating. Would recommend!
this place is fantastic! the gluten free menu is posted at the counter and as soon as I let the cashier know I was gluten free she immediately let me know the steps the staff takes to ensure no contamination occurs. I was so relieved. it makes the dining experience so much more enjoyable because I was not worried if the food would actually be safe!! Best part the food was fantastic!!! I had the pulled pork plate which didn't need any of the sauces but they were a great complement to the food. I just wish I lived in the area I would frequent often!!! great job to the owners for educating tile staff and providing a great meal at affordable prices!!!
Gluten free menu with many options. Service was exceptional and staff was very knowledgable about GF. My food came out separately and then about 5 minutes later another staff member came by our table and specifically asked if my food was brought out separately. Food was very good as well! No problems after eating there. Would recommend!
Gluten Free menu was clearly posted right by the cashier when we walked in. This is a fast casual restaurant, featuring BBQ ribs, pork and chicken and all are GF. I had the chicken and my daughter had a 1/2 rack of ribs, both were very good. There are several GF side s available.
Awesome to have GF BBQ options!
Service was good, friendly folks. If you have cross contamination sensitivity impress upon them that if they put bread on the items you won't be able to accept it. I ordered mine without bread and it still came out with a big piece of Texas toast on it. (And my son asked for only lettuce on his burger -not gf- and they still sent it out with onion and tomato on it.) So whoever does the assembly of the orders needs some improvement. Also their stuff is SWEET. Between the pulled pork and the cole slaw I think I probably consumed half a cup of sugar. I'd go there again if I was hungry and couldn't think of someplace better but I'm not likely to choose to go there again otherwise. My non-gf spouse liked it though. :-)
Great selection and staff is excellent. Also this is best BBQ I have ever had.
Fantastic food! Very affordable and the staff is friendly and knowledgable. We will be regular customers.