Servers aren't aware of options, pasta is fine, but the chicken is gross. Never had a contamination problem, but the food is simply not good.
They were very informed about gluten-free. The food was delicious! I didn't get sick, will definitely be going back!
I've never had a problem and been here often. The GF Mizithra is so tasty!
Recently diagnosed celiac! I was pleasantly surprised to see TOSF had a gluten free pasta. It tasted fine. My waiter had no idea about GF so my hope would be that they teach the staff. As far as the options it's fine, they left croutons off my salad and made sure not to bring the bread at the same time as my salad and gf meal. Wouldn't be my first choice because I think the menu is already so limited, but I'd go back if others wanted too.
While TOSF has always been a favorite in my family, we were sad to see it no longer an option when my husband was diagnosed celiac. Not two weeks later we learned they had gf pasta. We started eating there, and it was great. This location, in Trolley Square, has declined recently though. The pasta is ALWAYS undercooked to the point of still being raw sometimes. We've had to send our pasta back multiple times until they get it right. When cooked properly, the pasta is amazing! The last time we went (about two weeks ago), my husband became violently ill - he'd been glutenized. The location that is further south of SLC, UT has glutenized my husband EVERY SINGLE TIME we've eaten there. We have a three strike rule - three times of glutenizing us, and you're banned. I am now 100% gluten free as well, and have been diagnosed gluten sensitive (small world!). We cannot take the chance of eating at these locations anymore. They're food is so good, when cooked properly. And their staff has the training, they just don't apply it. We have a waitress bring out our food at the same time as the table next to us, and the bread sloshed into my husband's dish. She fixed everything, handed it out, and left. My husband had to get a new meal, and she got huffy about it. No thanks. I'm sorry, TOSF, but you're banned as far as Utah locations are concerned. I hear there are SEVERAL other locations - maybe we can visit those.
Although they have a GF menu, the meal seems incomplete without a nice crusty bread (there are many great options they could stock, especially from Mariposa Bakery). The same problem with the pasta, only corkscrew pasta, no matter the dish, which makes the clam's linguine somehow not work. Again there are multiple GF pastas available on the market that they could stock. The atmosphere is festive and the service very good, if they update to a fuller GF menu they are all set. For now, too limited and GF seems like an afterthought.
I was really disappointed by the service, the gal who seated us said I had to go to the front desk to get a gluten free menu, it is already on the menu... Then, it specifically says that cross contamination may occur. Fortunately I don't have celiac's so I just gambled that I would feel ok. So far so good. Service was terrible and I would not recommend if you have celiac's!
They don't have a lot of items to choose. The waiter was very helpful and the food was good.
I'm always afraid to have gf pasta in a restaurant because of cross-contamination possibilities, but we ate here last week anyway, and it was delicious! The menu is clearly marked and my server and the hostess were both very knowledgeable about what was gf. My server even verified the cooking process to ease my mind. I was on vacation and did not want to get sick. It was simple, but yummy food. Best of all, no sickness later. And they give you ice cream for dessert. GF of course!
We ate here for a team banquet while in town playing on the outdoor ice rink at Raley Field in Sacramento. The wait staff was very knowledgeable about gluten issues and explained how they make their GF pasta away from the other dishes. They even brought me a salad and explained that it was made without exposure to croutons. So far, no reactions. I took Glutenease before the meal, so that may have helped eliminate minor cross contamination, if there was any. Now I have another option to PF Changs when in Sacramento. Good job OSF.
I just tried this place tonight and i thought i was doing well by eating off of the gluten free menu but i guess that wasn't good enough and now i am having a bad reaction. I had the house salad with balsamic vinaigrette without croutons. And some cheesy gluten free pasta. I don't know where i went wrong or someone may have made a mistake in the kitchen. Or maybe i had a bread crumb...i don't know but i don't believe i can eat here again.
I was really excited to eat here, but I got sick from cross contamination. I ordered the chicken Alfredo off of the gluten free menu. It was incredibly delicious & I about died over their Alfredo sauce. Maybe I just went on a bad day, but it was around 3 on a Wednesday when there was no crowd.
They have a gluten friendly menu, not gluten free. My server informed me. They cook the pasta and broccoli in the same water as the regular pasta. not good for someone with an allergy or celiac. I was wondering why I was getting sick and couldn't figure it out.
No complaints from a gluten perspective, but I definitely wouldn't want to eat here again given how bad and dull the food was. (I had the baked chicken.) My dining companions had soup that seemed as though it might have come out of a packet, and shouldn't the cheese on pasta be Parmesan? What it was instead was something fake tasting. Really pretty dreadful. Even BJs have better pasta (and that is not saying much: I definitely don't recommend BJs!). Sorry not to be more positive.
I had been at other locations of the Old Spaghetti Factory and was able to order items. But this location does not have enough ventilation so for a person who is allergic to wheat it is impossible to eat there. Just sitting at the table before eating I had an allergic reaction just smelling the bread products. I had to rush out in only about 2 minutes of sitting. My asthma is triggered by wheat in the air.
I really like the old spaghetti factory. They have gluten-free items on a portion of their menu. Their gluten-free pasta is pretty tasty, and I like that I can have most of the sauces. A great deal for a three course meal, with the starter salad and dessert. The Decour is dark and full of large pieces of furniture and lighting fixtures. The service is good too.
Their gluten free Pasta w/ Browned butter and Mesithra cheese is good...or get manager's favorite: half with meat sauce. My biggest disappointment is that they will no longer make the Appetiser: Broccoli with Mesithra cheese gf. I hope management at headquarters reads this.
I went with s huge group of people. I love OSF but this is the first time I'd been with gluten allergies. The server gave me info on some GF choices and they have a nice GF menu. I got the Mizithra cheese and brown butter with GF pasta. Was very yummy. I ordered a side of chicken breast that was on the GF menu. I ate it but thought it may have had a light bread batter, looked like skin though. When I got the bill it said breaded chicken so I'm not sure now. Hadn't had any problems though. Just be sure to check, especially when they are busy.
Ate here about 6 months ago. Staff was nice and seemed knowledgeable but food was mediocre and had a stomach ache after. :(
Went there last night and requested gluten free mac and cheese for my 3 year old daughter and made it very clear to the waitress that it was an allergy issue. She's been throwing up all day, so I guess they don't care or they're just not careful about contamination. Won't be going back, that's for damned sure.
The few times I have eaten here for business meetings I have been fine. The pasta they use is alright, but not something to write home about. The staff is knowledgeable and does a good job at helping out their customers. 4 stars only because it's chain restaurant Italian, but for what it is it is good.
Mediocre food but they have a GF menu and food comes out with a flag, so you know your getting the right meal. I'd go across the street to Cheesecake Factory or Roy's if you are in the neighborhood, but if you have a GF kid looking for Mac n cheese it works. Staff is kind.
We love this place. My two celiacs have always had a wonderful meal and have never had a problem with being glutened. We all love the gluten free pasta, sauces, dressings, browned butter and spumoni ice cream. A great restaurant for celiacs. I believe they are GiG trained.
OSF has all the policies and accommodations to provide a safe dining experience for those have celiac. But when I went in, about halfway through my meal I found a piece if angel hair pasta in my gf noodles. I woke up in the middle if the night doubled over in abdominal pain. I went back the next day to talk to the manager about the careless way in which my food was prepared. She was not in the least bit apologetic. I told her that I suspected my noodles were cooked in contaminated water. She's said there was no way that could have happened and went on and on about what they do to prevent cross contamination and seemed almost unwilling to admit that it was their fault. I stated that it doesn't matter how many policies are in place if the employees don't follow them, and very obviously, one of her cooks didn't follow gf prep practice and I suffered the consequences. Her final and very insincere response was, "Well, I'm sorry you got sick but we do everything we possibly can to prevent that." needless to say, I won't go back.
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