Very good, and a knowledgeable staff as well. However, in the height of comic-con, there is the possibility that they a) may not have gluten free buns, and b) may have issues with cross-contamination.
We loved the burgers and fries here! The 3 members of the family who had gf buns said they were great. We were warned of the possibility of cross contamination with the fries even though they fry them separate from the onion rings. No one had a problem even our youngest daughter who has celiac the very worst. Such a fun find on our way to the Padres game!
They have gluten free buns, staff was quick to inform me that their fries were not considered gluten free. I have eaten here several times and have not had any issues.
NO GF MENU, just GF buns. Staff has no knowledge of contamination issues.
Great burger. Awesome shake (it IS GF, other reviewers are incorrect ). if they had GF fries, I would give them 5 stars.
Cc was very high when we went in, seeing the kitchen made me nervous to eat here. sloppy prep areas=higher risk.
Delicious! Ate here twice in two days and felt awesome after each time. Safe for celiacs! Fries are cooked in same oil as onion rings though so they aren't safe. I got the classic burger both times and they toasted the GF bun mmmm. I also tried the chocolate shake and the rootbeer float and they were both delicious.
Wow - I seldom go out for burgers anymore, but these are pretty fantastic. Very knowledgeable staff, and I ended up going back the next day and getting the same thing (classic burger w/ bacon, and ahi tuna burgers).
Great gluten free bun. The staff was very knowledgeable. The fires are cooked in the same oil as the onion rings and chicken tenders. Lots of options for burgers and great salads!
Have GF buns. no GF fryer so be selective
The paleo burger was amazing! I will go back to one of their locations during my week in San Diego.
This is possibly the best gluten free hamburger I've ever had. They have gluten free buns and a separate gluten free menu. The service is great, the atmosphere is laid back and the waitstaff are knowledgeable and friendly. They will specify to the cook staff if you have an allergy.
Gluten-free buns and french fries, very knowledgable, and the homemade ranch is amazing.
Pretty good burgers and salads. Great service.
I thought the food was awesome and the service was great...had me dialed for gluten free. Will come again when I visit SD.
Best gluten free bun I've ever had. Customer service was excellent and they made sure to have the kitchen staff switch gloves before making my food. Fries are cooked in a separate fryer so they are safe too! <3
So delicious! Staff was excellent & food was delicious. Knowledgable about gluten free menu items, very patient staff! HIGHLY recommended. Wish we had Burger Lounge on the East coast!
Amazingly delicious, and they pay attention to GF issues. Also, they know how to cook grass-fed beef correctly (the fats burn more easily, but they know that and do it right.) Highly recommended. <3
The menu inside is not labeled gf but if you look online, they have a gf menu. Staff was knowledgable. I wasn't going to order fries but the waitress said they were gf. I ordered them, had second thoughts bc they were not listed on the website as gf, and then we asked if they were cooked in the same oil as any other foods and we were told that all foods fried are cooked in separate oils (100% peanut oil). They do have veg and vegan options - the quinoa salad was great. My husband had the lounge burger and he said it was really good also. The fries were so good and they were served on a separate plate so we could share (as my husband had a non-gf burger). That was nice of them. You order your food as you do in a fast food restaurant and then you pick a table and you are served. Honestly, service was exceptionally good. The wait staff was very attentive and very nice. Neat little restaurant.
The burger was amazing, but they said their fryer for the fries is right next to another fryer that does stuff with gluten and things easily fall into the fryer with the fries so they said they didn't recommend them for people who have Celiac Disease. It was great for a tasty burger though.
Beautiful burgers, and even better, I didn't get sick. Went two times over the course of our trip and loved it both times. The fries are made in the same fryer as the onion rings so I couldn't eat those, but the burger with a gluten free bun was more than enough to fill me up. Great place for the whole family to eat and their sodas are amazing.
The manager was great! I was ordering the kale salad and he explained that while they fry sweet potatoes in a separate fryer when the open there is a period where the fries are in mixed oils and although it seems ok for sensitivity he recommended that those with celiacs leave it off. He was knowledgable and forthcoming. Definitely recommend!
I read these reviews before going, and I asked about the gluten free bun prep before ordering. They told me that they are prepared in a separate area, so I assumed their procedures had changed. I got serious cross contamination flu like symptoms within a few hours after. Definitely not celiac safe!
Have been to several other Burger Lounge locations where there is clearly a lot of care put into avoidance of cross contamination. This location does not seem to be making this a priority. When asked about if GF buns or other burger components are toasted in a separate area the staff seemed uncertain and told me that they don't have standards that are safe for those with allergies/celiac. I have celiac disease and for me this is too risky.
Let me begin by saying I've been diagnosed with Celiac for about 2 years now; so, needless to say, I've had my fair share of gluten-free burgers -- good and bad. The Lounge Burger was the best I've had, even factoring in the gluten filled burgers I had pre-diagnosis. The staff was beyond helpful, very knowledgeable and the owner was the kind of guy you would have a drink with. The restaurant had a great atmosphere, and was very well decorated. The menu had a healthy amount of options, but then again you don't go to a place called "Burger Lounge" for a salad -- especially when they have the best gluten free buns I've ever had. I took one bite, and had to ask him if it was gluten free, because it tasted so much like the real thing. I couldn't recommend an eatery more highly; now stop reading this and go already!
I asked my usual questions about food prep and was assured I could have a safely prepared gluten free burger. When I got the burger my gluten free bun was toasted. An alarm syarted in my mind, so I asked for the manager. Sure enough, it was was toasted with the standard buns. The manager was apologetic and personally prepared me a new burger with an untoasted bun.
They are always incredibly helpful! Burgers are delicious. Avoid the fries.
Lamb burger just became available on the menu today. The guy working the register said we are the first to try it!! He also said the fries are cooked in a separate fryer. They also have gluten free buns! Just got done eating my burger...holy cow it was sooo delicious!!! There is jalapeño relish on it but you cannot taste the spice if you can't handle it. The French fries are also so delicious!! I will be coming here again!!! Amazing!!
Excellent grass fed burgers!! They have beef turkey, bison and albacore. The gf bun was very good! The staff was educated in what was and wasn't gf. With the mangers help they were able to get dairy free as well. My only complaint was there fries are cooked in the same fryer as there onion rings, and they don't have any GF sides except a small and large salads.
The only reason this isn't 5 stars is there are no gluten free fries. The food is delicious though! I love the gluten free bun. It's very soft, fresh, and delicious. You do have to be careful and specify whether you have a gluten allergy or gluten free preference.
Update: as of latest visit (4/15) it appears they no longer have a dedicated frier. I think this may be due to the addition of chicken nuggets to their menu. Sadness. And they managed to make my Celiac hubby very sick with just the burger & bun. Very sad. The good news is we found Pure Burger just a few miles away. The burgers are much better, GF sauces, toppings etc are clearly marked on the menu and they will be careful if you ask. *************** Delicious everything. They have GF buns. They are knowledgable about cross contamination. It was my understanding that they *do* have a dedicated frier that only fries are fried in. This does vary from location to location. However, the employees are quite clear that this frier is in close proximity to the onion ring frier & it is theoretically possible for an onion ring or crumbs to fall into the French fry frier. I specifically asked if the two friers shared oil or recirculated oil & was told that they do not. I've eaten at this location twice (most recently 12/14) & was given this exact same answer re: the friers both times. And my super sensitive Celiac hubby has had no reactions from eating here. So we feel reasonably comfortable eating here on the rare occasion that we take the kids to Legoland.
I was very impressed with this restaurant! It is rare to see a restaurant operate so seamlessly and efficient such as this particular location does, especially since they were extremely busy even for a Sunday evening!! The food was excellent and I will be going back again besides telling everyone about this wonderful place!!!
I loved the tuna burger with aioli etc on the gluten free bun (which stayed intact)! I'll order it again next time (I'll be back). Wish the fries didn't have cross-contamination. The iced tea was exceptional as well. Next time I may try the Maine root beer float.
The GF burgers are good. They have a dedicated fryer however it is barely separated from the other fryer and crumbs from have onion rings and the occasion onion ring that falls in on accident contaminate it. I eat the Gfree burgers but not the fries anymore! I tried the fries twice and twice I got sick.
Good burger, but would have liked some more gluten free side options
The turkey burger was great. I couldn't believe how fresh the bun was. It didn't taste like a usual GF bun.
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 11:00 pm
10:30 am - 3:00 am
10:30 am - 3:00 am
10:30 am - 11:00 pm