Burtons Grill & Bar

Extensive gluten free menu. Good food! Knowledgeable staff. Eaten here frequently and never had any issues (but that’s just me).

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have personally have celiac disease and am very careful every time I go out. This past Easter my family and I went there for Easter brunch as they are known for their gluten free menu and allergy policy. Well 48 hours after that brunch I proceeded to have a reaction and have been sick for 3 days. I called Burtons spoke to a manager and explained my situation and hoped it wouldn’t happen to anyone else and I was brushed off and told my dish was naturally gluten free. An hour later I got a call that they talked to the chef and kitchen my food was mishandled and had gluten in it. They offered me a gift card for my problems as I’ve been sick for 3 days unable to leave my house. Please be careful here I don’t trust them and I do not want to see anyone else get sick !

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

Daughter has celiac. And we all are GF now. Best GF burger I have eaten yet! Hands down. The bun was not like traditional GF buns. The fries and tenders are in its own fryers. They have their own GF menu. The GF are on square plates so they know to take special care.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

So good. Staff is knowledgeable and nice atmosphere! The bathroom soap smell really good! 😂 I had a Caesar salad with grilled chicken. 😍😍😍

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Reservations recommended

A very safe place for celiacs. Staff is very well trained. Great menu every popular with all ages

Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

As always, Burton’s had excellent celiac protocols and we enjoyed a delicious meal here this past weekend. We shared a bread starter (warm rosemary focaccia with a few dipping sauces) and fried calamari. We chose salads for dinner but they have varied options from sandwiches to burgers to fish tacos to pasta - all safely GF. Dedicated fryer. Love Burton’s!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent place for those with celiac. My son has celiac along with other allergies. The rest of the family is gluten and dairy free. Greeted by being asked if we needed a gf menu at the front entrance. Food options were absolutely awesome and food was delicious as always. Every person on staff was super nice and clearly felt pride and enjoyment in the place they worked.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Update: Corporate reassured me that all was well.

I’ve been dining at Burtons for years. Love it. They are fantastic with allergies. Until now… This is an email I just sent to their corporate inbox. Awaiting response. Will update once I hear more.

The Problem: During my visit last week to the Burlington, MA location, I was informed — very professionally and kindly by both our waitress and the window manager — that the introduction of a new menu item (spring rolls) dramatically increases the chances of cross-contamination. These spring rolls, as I was informed, are now fried in a shared fryer with both the formerly gluten free chicken wings, tortilla chips, and onion rings — all items that are marked as gluten free on the menu. Your restaurants are now commingling gluten-containing and gluten-free foods in the same fryer, which is something your restaurants have been a leader in avoiding. You have set the standard for allergy precautions. Now, however, our order of chicken wings, Buffalo chicken dip, and a Maxx burger was now a tremendously risky order for someone with Celiac Disease. The staff did an excellent job notifying me of this and helping me to reorder a safer meal. I am hugely thankful for them.

The Requested Solution: This note is not to call for reprimand of the staff (quite to the contrary, given their excellent service), rather I’d encourage Burtons as a corporation to reestablish the excellent allergy handling protocols it has had for years — the protocols that make people like me comfortable and draw us to your business. Please work with your restaurants to have a dedicated fryer for containing gluten containing ingredients only. This would leave all other fryers safe for those with allergies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I eat here about once a month with a friend who also has celiac (and she cannot have dairy) and we have never had an issue. We love the General Gaus Cauliflower, superfood salad, salmon, and more!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I felt confident going here based on what I had read here, on their website, and heard from our waitress. However unfortunately I still got sick after eating here therefore I do not recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ate here a few months ago and didn’t get sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

We were greeted kindly and asked about allergies by the hostess. Our lovely server, Kelly, I think, reiterated that and said she would write down severe allergy. We had gluten free focaccia bread, nice! And I had Mediterranean chicken risotto, which was delicious! So many choices! So good and no issues!

Celiac friendly?

Yes

I will never eat here again. Twice in the last two months I have received tainted food. The first time it was a piece of pasta on risotto. Tonight it was regular pasta instead of gluten free. The manager refused to take responsibility, saying it wasn't his fault. No remorse.

Celiac friendly?

No

What can I say about Burtons? I think it is the safest place to eat with acute celiac disease. Wonderful, delicious high quality food. Our hands-down do to place! Love it!!

Celiac friendly?

Yes

Amazing! Sat at the bar as we had no reservations. We were immediately greeted and asked about food allergies, as was everyone else served near us. Our food came out separately as my hubby isn't gf, from different directions. I asked if they had dedicated area for allergens and was told yes. I'm not CD, but severely intolerant and was fine. Our friends whose children have peanut and tree nut allergies also eat here without difficulty. And might I mention, the food was delicious???

My mom and I are Celiac so we always are at burton’s for birthday dinners and things like that. Always been safe for us. Great food and service.

Celiac friendly?

Yes

I was surprised to find such good quality food in a chain, but Burton’s delivers. It’s become our go-to for safe food experiences. We would eat anything that they put on the menu. And as a scratch kitchen, we actually can eat anything on the menu. Started by someone familiar with Celiac, this is a safe haven for the culinary curious.

Celiac friendly?

Yes

They are so great with allergies. They have an entire (and huge) gluten free menu and are extremely careful. The food was amazing, and they give you so much of it. I would highly recommend the sweet potato fries, they are out of this world!!!

Celiac friendly?

Yes

Burton’s offers excellent food & service. As their owner has celiac, almost all menu items can be made GF and easily DF as well. They have GF/DF bread, Udi’s buns, penne & sometimes spaghetti, as well as a dedicated GF fryer. If you haven’t been, I would highly recommend!

Very delicious! Lots of variety. The owner has Celiac so the staff are very knowledgeable. My family always enjoys our experience here! I recommend the herb focaccia. Great place to eat!

Celiac friendly?

Yes

The only true coeliac safe full service restaurant around.

I love their fish sandwich- which i cant get anywhere coeliac safe!

The gf bread is good and staff very knowledgeable.

Celiac friendly?

Yes

Our FAVORITE restaurant around! Always go above and beyond! I love that allergy orders come out on square plates from the manager!

Celiac friendly?

Yes

One of my few go-tos! Staff knowledgeable, delicious gf bread, extensive gf menu, gf fryer, and a manager serves the food so you know it’s gf. Never had an issue and visit frequently

Celiac friendly?

Yes

I’ve been eating at Burton’s since being diagnosed Celiac 4 years ago and never had to worry. This was my first visit to this location. I informed my server of my need for gluten free and my burger was brought out on a square plate ( which is how Burton’s identifies allergy plates). I was suspicious of the bun and had my non Celiac partner try it who confirmed it was not gluten free. We sent it back and the manager who brought out my meal apologized profusely but for a restaurant praising itself on allergy accommodation this is an alarming mixup especially since it appears the last reviewer had the same problem. I’m lucky we caught this before I ate it and got sick but this definitely erodes my confidence.

This place is supposed to be the gold standard for celiacs but I’m not sure. We told the waitress at least 5 times that our son had celiac and his order needed to be GF. She repeated it back to us. Yet when his burger came out, it was not on a GF bun. They apologized profusely (although didn’t credit his meal). Anyway, the lesson is, if you have celiac you always have to be vigilant.

Tested 2 items with Nima. Both were safe. Great options and flavors. Staff very knowledgeable. Will go back in a heartbeat! Felt well taken care of. 90% of menu is gf. Find one in your area!

Celiac friendly?

Yes

Outstandingl - had dinner here last evening with our family and hubby (who was diagnosed with Celiac last year) enjoyed a fantastic dinner. His GF menu was almost equal in size and choices as the regular menu. He enjoyed fried calamari for the first time in over a year. The whole family enjoyed and we ordered extra for the table. Not only GF, the calamari were extremely tender. Everyone,including our 7 year old Grandson, enjoyed a great dinner. Our server Nick was great as well as being knowledgeable about Celiac. We so recommend this restaurant and t will be our go to spot when visiting our children who live in area. Thank you Burtons!

Celiac friendly?

Yes

Hands down best place we have ever gone to dinner and been able to eat at without any allergy reactions! The staff is very knowledgeable about their food and about food allergies and more than willing to find out for sure with anything they're not 100% positive about. Highly recommend!!!

Celiac friendly?

Yes

Very good gluten free bread with dipping oil to start! Excellent food!

Celiac friendly?

Yes

Celiac friendly?

Yes

Oh my god the Focacaccia and the burgers. I feel like I finally had a real meal for the first time in a month without having to deny myself anything or look longingly at someone elses plate! This is my new favorite restaurant!

Celiac friendly?

Yes

First thing the hostess asked, after how many people in our party, was if anyone had a gluten allergy or sensitivity. This started out our dining experience on the right foot! They have a full separate GF menu with appetizers, soups and main courses. Not just a couple choices! The server also asked first thing too about allergies. We ordered the GF calamari as an appetizer ...EXCELLENT! Highly recommend ordering! My main course was the breaded fish sandwich with fries, this was a messy sandwich and needed a little extra tarter, but it was great. The kids menu choices were a little pricey for what was provided. We arrived for our meal about 20 minutes before closing (since we had to find a gf place, of course). They were extremely accommodating and didn't give the impression that we were a hindrance which we knew we were. All of the staff was fantastic. Highly recommend this restaurant!

Celiac friendly?

Yes

Excellent menu with many appealing options. Great fish sandwich and cole slaw. Just beware. Tell them to hold the sriracha if you don't want it very hot.

Celiac friendly?

Yes

Excellent. Almost didn't order the fried calamari because the menu says its spicy and I don't like spicy. So I asked for it without peppers and it was divine. Had the chicken sandwich with fresh cut fries. All was great. Waiting on pumpkin creme brûlée right now and can't wait! I haven't eaten since this morning and I am stuffed but it's all so good!

Celiac friendly?

Yes

Celiac friendly?

Yes

Love love love Burton's. The owner is a fellow celiac, so he has made his restaurants safe havens for us all, Go, enjoy, eat without fear. I have celiac and I ate twice here a few weeks ago. No issues at all. Just a full tummy!! The service is superb and the burgers and fries-- just amazing. Even the warm GF bread was good (and those can suck, let's be honest!) If I still lived in the area, I'd eat there all the time. Thank you, Burton's!!!

Celiac friendly?

Yes

We went back for lunch and it was pretty good. We had hamburgers and French fries and the hamburger buns were locally made and delicious. We just wish they didn't char all of their meats. I would give them a 5 star rating if not for that. We definitely feel safe eating there, though, and will go back.

.

Celiac friendly?

Yes

Celiac friendly?

Yes

Excellent place for those with celiac. Greeted by being asked if we needed a gf menu at the front. Then greeted by the waiter asking if anyone was gf and then fully explained how they make sure that plates, dishes are kept separate. Food options were absolutely awesome and did not just include menu items without the wheat products but actually were their own creations and everything we ate was top notch!! Every person on staff was super nice and clearly felt pride and enjoyment in the place they worked. This place is at the top of my list from now on!

Celiac friendly?

Yes

Celiac friendly?

Yes

My go to dinner place, never had a bad meal here or been cross contaminated. Service is always friendly.

Steak frites were amazing! GF bread they bring out in the beginning reminds me of the bread I used to be able to eat before my gluten intolerance. I will be back!

If you're thinking about going here -- run, don't walk to Burton's! Their risotto balls are incredible! Very knowledgeable staff. Had a burger on GF bun and fries. Everything tastes great. Will definitely be back.

Celiac friendly?

Yes

Staff very knowledgeable! They use different plates for gf food. They have a great menu. Food and rolls were delicious!!!!

Celiac friendly?

Yes

Dedicated GF menu and very aware of cross contamination and cooking. Love their calamari.

Celiac friendly?

Yes

Very aware of gluten free needs and very helpful! Food was delicious! Will definitely come back!

This place was amazing. They have gf menu but my husband had regular menu and they were almost identical. My husband had the gf fried haddock sandwich and I had crab crusted haddock with Mac and cheese. Everything tasted great. Lots of appetizers, main menu food and a chocolate cake that I got to go because I was to full but looks wonderful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I am blown away by my experience here! The hostess asked if anyone needed a GF menu before we were even seated. There was a blurb on the menu about how seriously they take accommodating dietary restrictions. My food was delivered to the table separately by gloved hand with confirmation that it was gluten free. Celiac can be so isolating sometimes, especially in restaurants, but Burtons gave me a sense of normalcy and inclusivity. Great job Burtons!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good selection of healthy options
• Offers outdoor seating

I've eaten here several times and have never gotten sick. They are knowledgeable and always happy to accommodate my diet. The gluten-free menu is extensive. I love their burgers and how their buns don't get mushy or fall apart like so many others do. This is the only restaurant I've ever been to that offers a gluten-free bread service (although it is an extra cost) - the focaccia is delicious. Usually I don't have room for dessert, but I did try the cheesecake one time and it was amazing, creamy and decadent. I wish I lived in town so I could go here all the time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

This is the most amazing selection of gluten free food. It tastes unbelievably good. Service is great. Very knowledgeable about gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Burtons has a dedicated GF menu with lots of choices. My son ordered the burger and fries and he said it was delicious, especially the bun. Also, the server brought his food out first, then our food was brought out separately. Service was great. We will be back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent