The Cheesecake Factory

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Appetizers, Bread/Buns, Burgers, Cheesecake, Dessert, Pasta

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

1612 Palisades Center Drive
West Nyack, NY 10994

Most Recent Reviews


Celiac

Overall Rating

Review


I’ve never gotten glutened eating there. Decent food. Really clarify that you have an allergy and ask for new pasta water.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Gluten Sensitive

Overall Rating

Review


GF items listed on menu not available, I ordered a GF appetizer and entree, I was not made aware of that fact until after waiting 15-20 minutes after the server took my order. The alternative suggested was a seafood entree substituting the wheat pasta with a GF pasta, which I engaged. To my surprise when the order arrived , the shrimp served with the GF pasta was prepared sautéed in wheat flour. It was difficult for the manager to perceive why that entree was not GF acceptable.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I got sick from eating here! I would not recommend going here!

Celiac friendly?

No

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Appetizers
  • Bread/Buns
  • Burgers
  • Cheesecake
  • Dessert
  • Gluten-Free Menu
  • Pasta

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Notes


The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


Horrible!! I got so sick afterwards and needed to go to the hospital.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Updated 6 years ago read full review

Overall Rating

Review


My son and I both got sick. Definitely not safe for celiacs.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Updated 8 years ago read full review

Overall Rating

Review


So far so good. Have eaten here 2x's , knock on wood it's all been fine.

Updated 9 years ago read full review

Overall Rating

Review


Lots of options, but we had reactions. We are also sensitive to dairy and I think it was dairy and not gluten reaction. Our waiter tried, but really had no clue.

Updated 10 years ago read full review

Wheat Allergy

Overall Rating

Review


I found the staff to be very helpful with gluten free options. For a chain restaurant it's pretty darn good!

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Dedicated gluten free menu with tons of options. I love it.

Updated 10 years ago read full review

Overall Rating

Review


dedicated gluten free menu, including of pasta and buns.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Diverse menu, service is very slow for gluten free items

Celiac friendly?

Yes

Updated 10 years ago read full review

Celiac

Overall Rating

Review


No gluten free menu. Not very knowledgable about celiac. For such a big chain you would think they would have at least a small menu. I won't go there as someone who has celiac. Not worth it.

Celiac friendly?

No

Updated 10 years ago read full review

Celiac

Overall Rating

Review


No matter which location you go to, be prepared for disappointment and fear. I was asked multiple times if I wanted bread after informing the waiter I had a gluten allergy. The management staff proceeded to tell me that I could have anything on the menu, plain, without sauce. Salad without dressing, fish without seasoning... I had to eat everything dry and was not given a discount. We should have walked out... pathetic.

Celiac friendly?

No

Updated 10 years ago read full review

Gluten Intolerant

Overall Rating

Review


if you have to eat there you can find something on the menu to eat but be very careful

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


I didn't feel that they handled cross contamination issues well. They kept asking if I wanted bread even though I already said that I was gluten free.

Updated 10 years ago read full review

Celiac

Overall Rating

Review


Not good for people with celiac disease - do not guarantee no cross contamination

Updated 10 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Great goat cheese salad. Great soft chicken tacos. Helpful pleasant staff. helpful chef.

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I let the server know I was gluten free - coeliac multiple times so she would get my order right and I confirmed with her again before my meals came out and she still gave me the gluten cheesecake instead of the gluten free one

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

Celiac

Overall Rating

Review


I went here and ordered a gluten free burger and bun. The food came with a gluten bun. I sent it back as I noticed it wasn’t gluten free. I woke up sick as a dog for two days. If you’re sensitive don’t eat here. Even after the gluten free bun change I still got sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Cheesecake is always safe for me.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.

There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

Celiac

Overall Rating

Review


Menu is marked but ask about cross contamination. Fries are not in dedicated fryer

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info