Cheesecake Factory

2.5 stars 2.5 out of 5 14 ratings

1612 Palisades Center Drive, West Nyack, NY 10994

(845) 727-1000
20% of 5 votes say it's Celiac friendly
  • User profile picture thumbnail
    2 ratingJuly 03, 2016

    My son and I both got sick. Definitely not safe for celiacs.

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    3 ratingJanuary 24, 2015

    So far so good. Have eaten here 2x's , knock on wood it's all been fine.

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    2 ratingApril 26, 2014

    Lots of options, but we had reactions. We are also sensitive to dairy and I think it was dairy and not gluten reaction. Our waiter tried, but really had no clue.

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    5 ratingDecember 15, 2013

    I found the staff to be very helpful with gluten free options. For a chain restaurant it's pretty darn good!

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    5 ratingNovember 16, 2013

    Dedicated gluten free menu with tons of options. I love it.

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    4 ratingNovember 09, 2013

    dedicated gluten free menu, including of pasta and buns.

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    2 ratingOctober 15, 2013

    Diverse menu, service is very slow for gluten free items

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    1 ratingAugust 30, 2013

    No gluten free menu. Not very knowledgable about celiac. For such a big chain you would think they would have at least a small menu. I won't go there as someone who has celiac. Not worth it.

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    1 ratingAugust 10, 2013

    No matter which location you go to, be prepared for disappointment and fear. I was asked multiple times if I wanted bread after informing the waiter I had a gluten allergy. The management staff proceeded to tell me that I could have anything on the menu, plain, without sauce. Salad without dressing, fish without seasoning... I had to eat everything dry and was not given a discount. We should have walked out... pathetic.

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    1 ratingAugust 08, 2013

    if you have to eat there you can find something on the menu to eat but be very careful

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    2 ratingJuly 09, 2013

    I didn't feel that they handled cross contamination issues well. They kept asking if I wanted bread even though I already said that I was gluten free.

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    2 ratingMay 10, 2013

    Not good for people with celiac disease - do not guarantee no cross contamination

  • User profile picture thumbnail
    5 ratingMay 08, 2013

    Great goat cheese salad. Great soft chicken tacos. Helpful pleasant staff. helpful chef.

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    3 ratingJanuary 14, 2017

    94 Providence Place, Providence, RI 02903

    I love the Cheesecake Factory but they have messed up my order many times. Burger not cooked, wrong bun, etc. I was told Years ago the honey mustard was fine for me, but turns out when I had an awesome waitress she double checked and it is NOT GF.

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    4 ratingJanuary 12, 2017

    7067 Friars Road, San Diego, CA 92108

    Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.

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    5 ratingJanuary 11, 2017

    27500 Novi Rd, Novi, MI 48377

    Great experience. I always get the old fashion hamburger gluten free. Have had it protein style (wrapped in lettuce) and with one of their GF buns. Both are awesome. Dedicated fryer for the French fries. Yum!

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    5 ratingJanuary 09, 2017

    7 Backus Ave, Danbury, CT 06810

    delicious!!! no problem as a celiac and many gf options!

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    1 ratingJanuary 03, 2017

    1350 Stoneridge Mall Road, Pleasanton, CA 94588

    I was very disappointed when I went for dinner my with my family. I ordered the gluten-free pasta. I was in bed for the next few days after discovering gluten noodles in my leftovers.

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    5 ratingJanuary 02, 2017

    306 Hiawatha Blvd W, Spc J-112, Syracuse, NY 13290

    My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.

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    4 ratingDecember 30, 2016

    140 Market St, Yonkers, NY 10710

    Had many options on menu that indicated GF on request. Also have GF buns for burgers. Server needs to check with ordering computer to determine what needed to be eliminated to be GF which is fine as it minimizes some of the human error

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    2 ratingDecember 30, 2016

    2500 W Moreland Rd, Willow Grove, PA 19090

    Not impressed after hearing so many good things. Not one Cheesecake is GF, how hard is it to make a GF Cheese Cake? Not many good options for Celiac's. Disappointed.

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    4 ratingDecember 27, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    great choices of gf options, waiter knowledgeable, great service and excellent food. had to wait ages for a table but worth the wait

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    5 ratingDecember 26, 2016

    610 Smith Haven Mall, Lake Grove, NY 11755

    They have a bunch of options for gluten free. This place has the most I have come across. Great food!

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    5 ratingDecember 23, 2016

    131 Wolf Rd, Albany, NY 12205

    The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.

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    2 ratingDecember 21, 2016

    5799 N Bayshore Dr, Bayshore Mall #L100, Glendale, WI 53217

    They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.

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    1 ratingDecember 21, 2016

    3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728

    Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.

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    5 ratingDecember 14, 2016

    1872 Annapolis Mall Road, Annapolis, MD 21401

    Nice Gluten Free options.

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    3 ratingDecember 11, 2016

    5530 Glades Rd, Boca Raton, FL 33431

    I like eating there using their gluten free menu but I am wondering how careful they really are. Have had acid reflux attacks after eating there and am not sure if it is related to gluten in the food or just plain old indigestion. The gf salad tastes great but I am questioning how safe it really is. Eat there with caution.

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    5 ratingDecember 08, 2016

    825 Dulaney Valley Rd, Towson, MD 21204

    Just learned that CF has gluten free options this past week! We ate there last night and it was delicious! I had lemon herb roasted chicken. We ate there tonight and my gf mushroom hamburger came with a gf bun! I expected a bunless burger, but this was a nice surprise. Fries were offered and I asked if they were fixed in a dedicated fryer; the server checked and said yes, but the regular fryer was right next to it and the chef suggested there was a chance of cross contamination, so I passed on the fries. A wonderful experience!

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    4 ratingDecember 08, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    Waited forever for a table ... balmy night in Honolulu, who cares! Staff were knowledgeable about Coeliac; food was great, big thumbs up!

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    1 ratingDecember 02, 2016

    820 Central Expy, Allen, TX 75013

    The worst gluten attack I have had yet. I have Celiac and ensure everything I had was GF. They are not certified GF and cross containment got the worst of me.

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    1 ratingNovember 21, 2016

    27500 Novi Rd, Novi, MI 48377

    my son ordered GF pasta. I talked with the waitress who seemed very knowledgeable about how they handle allergies. I asked for it to be cooked in clean water. My son started to get sick right at the table. He was clearly glutened.

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    1 ratingNovember 19, 2016

    201 E Pratt St, Baltimore, MD 21202

    Usually Cheesecake Factory is a ok choice, but got served raw chicken here.

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    1 ratingNovember 16, 2016

    14559 SW 5th St, Pembroke Pines, FL 33027

    Terrible experience. Overdressed salad and gluten free bun still half frozen when served. Do not recommend.

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    5 ratingNovember 12, 2016

    3393 Peachtree Rd NE #3076a, Atlanta, GA 30326

    I always stick with salads here, but the menu labels gluten free itema

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    5 ratingNovember 09, 2016

    1350 Stoneridge Mall Road, Pleasanton, CA 94588

    They have amazing gf substitutions! Love to get their pasta & burgers

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    3 ratingNovember 05, 2016

    3301 Veterans Memorial Blvd, Metairie, LA 70002

    I ordered a salad and my husband had a burger with gf bun. the fries are listed as gf but when we asked the server who then asked the manager, they couldn't verify that the dedicated fryer was actually dedicated. they switch the oil between the three fryers to clean it (not sure how that works) and they use all three fryers to fry wonton, chips etc in morning. so, don't order the fries or tortilla chips. the salad had too much dressing too.

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    4 ratingNovember 04, 2016

    6223 South State Street #2001, Murray, UT 84107

    I've been scared to try Cheesecake Factory because I haven't seen fantastic reviews...overall I had a decent experience. Waiter seemed to be knowledgeable. I had the delicious 4 cheese pasta. I didn't feel any strong symptoms after (although I am asymptotic for the most part) the only disappointment is that they really don't have many options, especially for the size of their menu!!

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    5 ratingNovember 03, 2016

    15230 N Scottsdale Rd, Scottsdale, AZ 85254

    Large portions and huge selection!

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    5 ratingNovember 01, 2016

    1872 Annapolis Mall Road, Annapolis, MD 21401

    Great burger with a bun and fries. Nice gluten free menu. Sweet potato fries are great!

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    3 ratingOctober 30, 2016

    2133 Green Hills Village Drive, Nashville, TN 37215

    They do have many items flagged as being gluten free by request. They only have one gluten free cheesecake though. The waiter was not knowledgeable, but did offer to ask if things were gluten free & wasn't irritated by all the questions. I had the roasted chicken & it was good. Three hours later feeling a little off, but not ill.

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    4 ratingOctober 30, 2016

    4325 Glenwood Avenue, Raleigh, NC 27612

    We had the corn cakes and lettuce wraps from the guiltless menu as well as a Godiva cheesecake no whip. I had plenty of options to choose from for food. My only complaint is that there is only one cheesecake that is GF and it would be so easy to make more. Just eliminate the crust!

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    5 ratingOctober 28, 2016

    7101 Democracy Blvd, Bethesda, MD 20817

    I always get Kobe burger. Never had a problem

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    5 ratingOctober 25, 2016

    S, 8711 E 71st St, Tulsa, OK 74133

    Have been here twice and had a great meal both times. The first time I ordered my pasta carbonara without peas and it came out with peas but they quickly remade my meal and gave it to me for few. Very pricey but very worth it and the chocolate cheesecake is to die for!!!!!!!

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    4 ratingOctober 25, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    I went here with some hesitation because of the past reviews, but I had no issues. My server was helpful and I didn't have any problems with my food. I stayed on the safe side and had a salad. They do have a fun variety of options.

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    5 ratingOctober 22, 2016

    639 East Shaw Avenue #139, Fresno, CA 93710

    Everything was nicely label that was gluten-free in the menu. .I really enjoyed my serve and my food..very happy with everything including my gluten-free cheesecake. .;-)

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    1 ratingOctober 20, 2016

    75 Middlesex Turnpike, Burlington, MA 01803

    Explained to the server that I'm GF.. Ordered salad came with croutons on it . Definitely not a GF restaurant. Not worth the risk .

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    5 ratingOctober 19, 2016

    306 Hiawatha Blvd W, Spc J-112, Syracuse, NY 13290

    the menu features a GF icon next to items that can prepared GF.

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    4 ratingOctober 15, 2016

    94 Providence Place, Providence, RI 02903

    My 4 year old had her first burger here on a GF bun (we have yet to find a GF bun in the grocery store she'll eat) she was so happy to eat a burger "like mommy and daddy" - I don't want to be negative because we really love going here, but the waitstaff could be a little more knowledgable with customers and food allergies- especially when it's a child. Every questioned we asked her we got "oh sorry I don't know"

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    3 ratingOctober 08, 2016

    401 Bellevue Way NE, Bellevue, WA 98004

    Burger with GF bun was great! WARNING: the GF pasta is cooked in same water as wheat pasta!

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    5 ratingOctober 08, 2016

    3710 Hwy 9, Freehold Raceway Mall, Freehold Township, NJ 07728

    This place is very celiac friendly. Has a lot of menu items that they can make gluten free.

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    1 ratingOctober 03, 2016

    4999 Old Orchard Shopping Center, Skokie, IL 60077

    I ordered the 4-cheese pasta that was listed as a gluten free option. The description listed 4 cheeses plus marinara. I asked for the marinara on the side because I don't like cheese sauce and marinara mixed together. My waiter didn't speak English very well, he brought me a bowl of dry gluten free pasta with chicken on it, and a bowl of marinara. I asked him where the cheese was and he brought me a small plate with a dollop of ricotta cheese on it. I told him it was supposed to be 4 cheese pasta, I expected there to be some kind of yellow cheese sauce in it, and he proceeded to bring me 2 more small plates with shredded cheese. I really didn't know what to do next, I was so confused. I told him I expected the dish to look like macaroni and cheese with yellow cheese sauce. He went to get the manager, who thankfully spoke English, and he had told the manager I wanted to know why my noodles were yellow. I explained to the manager that I ordered the gluten free 4 cheese pasta dish and I was expecting something more like macaroni and cheese. He said no worries, I can whip you up a cheese sauce if you like. He came out soon after with a cheese sauce for my noodles which tasted pretty good despite the fact that their gluten free noodles aren't all that great to begin with. Then I ended up getting sick when we got back to the hotel. We don't go to pricy places like this often, it was supposed to be a special treat for my daughter's birthday. Definitely won't be back.

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    1 ratingOctober 01, 2016

    210 Andover Street, Peabody, MA 01960

    Even with knowledgeable good intentioned staff kitchen execution and delivery is not gf. Salad came with croutons I was given a new salad but I do not trust anything is gluten free when it is busy. Eat there often get sick often

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    5 ratingSeptember 24, 2016

    930 Milwaukee Ave, Lincolnshire, IL 60069

    The gf pasta was excellent. The chocolate Godiva cheesecake was to die for.

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    2 ratingSeptember 22, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.

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    1 ratingSeptember 21, 2016

    2301 Kalakaua Ave, Honolulu, HI 96815

    Definitely not celiac friendly. Waitress informed us that buns and burgers are toasted on same area as wheat buns. She also informed us they do not use separate water for boiling pasta

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    3 ratingSeptember 18, 2016

    71 Isham Road #20, West Hartford, CT 06107

    Recently learned from a great server that the GF fryer and regular fryer are right next to each other. The server cautioned us that he would bet that food gets in there and CC, especially their tempura batter. Glad that he explained it as I got sick last time I had the fries. Makes sense!

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    5 ratingSeptember 18, 2016

    8701 Keystone Crossing, Indianapolis, IN 46240

    Gluten free bun tastes great! Fluffy :) fries were good too. Lots of other GF options.

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    5 ratingSeptember 17, 2016

    1771 Arden Way, Sacramento, CA 95815

    Delicious baked chicken! After talking to the waitress about not putting it on the grill that is shared with gluten stuff, it tasted great and I had no symptoms of poisoning after. Huzzah for friendly wait staff and knowledgeable kit hen staff! They rock.

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    1 ratingSeptember 13, 2016

    8030 Renaissance Parkway #950, Durham, NC 27713

    DO NOT GO HERE!!! I was served pasta not once but twice with gluten noodles mixed in. The first time I caught it and I checked the second noodles and missed one. And as you all know, it only takes one... They seemed like they really got it after talking to them the first time but obviously not. It turns out that they store the glutinous noodles right next to the gf noodles in open containers and then pour noodles into individuals serving sizes. I will never, ever eat here again.

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    5 ratingSeptember 06, 2016

    2 W Colorado Blvd, Pasadena, CA 91105

    Good burgers and knowledgeable staff. The burgers are on their own grill, but breakfast and fries share fryer and grill surfaces - I was told by staff at order. I went with the burger and opted out on the chance of CC. It was excellent.

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    4 ratingSeptember 02, 2016

    2500 W Moreland Rd, Willow Grove, PA 19090

    Love Cobb salad. Burgers & buns are Gfree!

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    4 ratingSeptember 02, 2016

    931 Haddonfield Road, Cherry Hill, NJ 08002

    I have eaten here for years and have never had a problem. Today I ordered the four cheese gluten free pasta and found a piece of gluten pasta in my bowl. The staff was very friendly and handled it well but it is NOT safe for those who are Celiac.

Monday
11:30 am - 11:00 pm
Tuesday
11:30 am - 11:00 pm
Wednesday
11:30 am - 11:00 pm
Thursday
11:30 am - 11:00 pm
Friday
11:30 am - 12:30 am
Saturday
11:30 am - 12:30 am
Sunday
10:00 am - 10:00 pm

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