Hamburg was amazing and service was friendly and professional!
Every Cross Contamination Everywhere
Severe difficulty getting food that didn't make me sick here. chefs don't seem to care much about the gluten free crowd, despite saying they can work with food issues.
They have a lot of GF options and are well informed on the issues of cross contamination, yet every time I eat there I still get some cross over. Only go if you have a mild intolerance. Not celiac friendly, their kitchen is just too crazy to be perfect. There GF burgers are really good though... May have to suffer an outbreak for it.
Do NOT eat at this CCF if you must be gf! My server seemed ticked that I would ask for gf. I am now violently ill.. I know what cross contamination feels like, and this isn't it. I honestly believe I was served non gf pasta, even though the person who brought it out told me it was gf. Lesson learned the hard way. :-(
Very nice gluten free menu - lots of options
been here multiple times. almost inevitably served gluten by accident or given the most tasteless dry chicken and plain rice as my "only option"
I work at a different Cheesecake Factory so this one might be slightly different. However, I see the most horrible things happen with "gluten free food". I came here cause of a friends birthday choice and ate grilled salmon, which I never have a problem with. But stay away from the pasta and salad dressings. I have found pasta in my eggs, and gluten free pasta. The salad dressings get mixed up all the time. Stick with grilled food!!!
Great gluten free menu. pasta was good & tender. would be nice to have more than one cheesecake option but the one they have is very good.
I recently revisited this location (after being turned away a few years ago) and I am sooo glad I did! They have a new multi-page gluten free menu!! Wow! The food was great. I had a burger with a gf bun, seemed like an udis bun, and French fries. Will be back again soon.
I read a lot of bad reviews about gluten items showing in “gluten free” entrees, so I sent an email to the corporate office. I received a call from their representative on September 10, 2013 stating they now have a menu dedicated for those who are gluten free. First let me say that they have a separate area in the kitchen with designated utensils for gluten free items, this will cut down on cross contamination. The representative relayed that they try to prepare gluten free items first. This is a new program, about a week old from this review. My family and I have eaten there two times since my conversation and have been satisfied both times. The only problem would be the noodles at this time, some was too hard while other entrees where too soft. They have gluten free bread, for those who want an actual hamburger/turkey burger/mushroom burger/eggplant burger (yes many choices). Like all restaurants the waiter can make the experience great or just average, which is why I won’t deduct my rating for an establishment because of one waitress. They also have desserts that are consumable for those with gluten intolerance/Celiac. Another feature my wife and I like is the fact they state that some items may contain has much as 20ppm. Finally the prices, there is NO added surcharge for wanting gluten free items; the price remains the same, minus the bread that is given complimentary in the beginning of the meal for those who can consume gluten. For those who miss eating Cheesecake Factory I highly recommend revisiting now they are serving gluten free items.
Be careful what you order and ask questions! Had my heart set on Pasta Carbonara, which is made with gf pasta upon request. However, the gf pasta is made in the same water as the regular pasta. Ordered the tamale cakes instead and they were great. Our server was excellent and very knowledgeable. They have a lot of offer in the gluten free department, just remember to ask about the items first and you'll be fine.
My son was so excited to have so many options. He decided on a cheeseburger on a Gluten Free roll, French fries and Godiva GF cheesecake.
The Colonie New York location seems to have their act together now. I ordered the 4 cheese pasta and it was very good. The server seemed to understand celiac . She also remembered when it came time for desert and offered me the only gluten free cheesecake selection they have which is chocolate. Will certainly go again.
They have a decent amount of gluten free options. However, they offer Godiva cheesecake as the gluten free cheesecake but Godiva chocolate is not gluten free! Their vinaigrette dressing is also not gluten free because it uses malt vinegar.
Was contaminated(a gluten free pasta dish), tried it again a second time with an entirely different meal (a chicken dish with rice) and was contaminated again. Will never go again.
I like eating there using their gluten free menu but I am wondering how careful they really are. Have had acid reflux attacks after eating there and am not sure if it is related to gluten in the food or just plain old indigestion. The gf salad tastes great but I am questioning how safe it really is. Eat there with caution.
Just learned that CF has gluten free options this past week! We ate there last night and it was delicious! I had lemon herb roasted chicken. We ate there tonight and my gf mushroom hamburger came with a gf bun! I expected a bunless burger, but this was a nice surprise. Fries were offered and I asked if they were fixed in a dedicated fryer; the server checked and said yes, but the regular fryer was right next to it and the chef suggested there was a chance of cross contamination, so I passed on the fries. A wonderful experience!
I ordered a salad and my husband had a burger with gf bun. the fries are listed as gf but when we asked the server who then asked the manager, they couldn't verify that the dedicated fryer was actually dedicated. they switch the oil between the three fryers to clean it (not sure how that works) and they use all three fryers to fry wonton, chips etc in morning. so, don't order the fries or tortilla chips. the salad had too much dressing too.
I've been scared to try Cheesecake Factory because I haven't seen fantastic reviews...overall I had a decent experience. Waiter seemed to be knowledgeable. I had the delicious 4 cheese pasta. I didn't feel any strong symptoms after (although I am asymptotic for the most part) the only disappointment is that they really don't have many options, especially for the size of their menu!!
They do have many items flagged as being gluten free by request. They only have one gluten free cheesecake though. The waiter was not knowledgeable, but did offer to ask if things were gluten free & wasn't irritated by all the questions. I had the roasted chicken & it was good. Three hours later feeling a little off, but not ill.
We had the corn cakes and lettuce wraps from the guiltless menu as well as a Godiva cheesecake no whip. I had plenty of options to choose from for food. My only complaint is that there is only one cheesecake that is GF and it would be so easy to make more. Just eliminate the crust!
Have been here twice and had a great meal both times. The first time I ordered my pasta carbonara without peas and it came out with peas but they quickly remade my meal and gave it to me for few. Very pricey but very worth it and the chocolate cheesecake is to die for!!!!!!!
the menu features a GF icon next to items that can prepared GF.
My 4 year old had her first burger here on a GF bun (we have yet to find a GF bun in the grocery store she'll eat) she was so happy to eat a burger "like mommy and daddy" - I don't want to be negative because we really love going here, but the waitstaff could be a little more knowledgable with customers and food allergies- especially when it's a child. Every questioned we asked her we got "oh sorry I don't know"
This place is very celiac friendly. Has a lot of menu items that they can make gluten free.
I ordered the 4-cheese pasta that was listed as a gluten free option. The description listed 4 cheeses plus marinara. I asked for the marinara on the side because I don't like cheese sauce and marinara mixed together. My waiter didn't speak English very well, he brought me a bowl of dry gluten free pasta with chicken on it, and a bowl of marinara. I asked him where the cheese was and he brought me a small plate with a dollop of ricotta cheese on it. I told him it was supposed to be 4 cheese pasta, I expected there to be some kind of yellow cheese sauce in it, and he proceeded to bring me 2 more small plates with shredded cheese. I really didn't know what to do next, I was so confused. I told him I expected the dish to look like macaroni and cheese with yellow cheese sauce. He went to get the manager, who thankfully spoke English, and he had told the manager I wanted to know why my noodles were yellow. I explained to the manager that I ordered the gluten free 4 cheese pasta dish and I was expecting something more like macaroni and cheese. He said no worries, I can whip you up a cheese sauce if you like. He came out soon after with a cheese sauce for my noodles which tasted pretty good despite the fact that their gluten free noodles aren't all that great to begin with. Then I ended up getting sick when we got back to the hotel. We don't go to pricy places like this often, it was supposed to be a special treat for my daughter's birthday. Definitely won't be back.
I ordered the Cobb salad and was very clear about needing gluten free. I was assured it would be. Someone other than my waiter delivered my salad and I reinterated my need for gluten free. Again I was assured it was and I commenced eating. 1/3 of the salad eaten and my waiter returned. He was unsure about the salad dressing. Hmmm. He left and returned again to tell me the dressing had soy sauce in it. Dammit! The manager came by to apologise and said it meal would be no charge. Great. I will cross this restaurant off my list.
Recently learned from a great server that the GF fryer and regular fryer are right next to each other. The server cautioned us that he would bet that food gets in there and CC, especially their tempura batter. Glad that he explained it as I got sick last time I had the fries. Makes sense!
DO NOT GO HERE!!! I was served pasta not once but twice with gluten noodles mixed in. The first time I caught it and I checked the second noodles and missed one. And as you all know, it only takes one... They seemed like they really got it after talking to them the first time but obviously not. It turns out that they store the glutinous noodles right next to the gf noodles in open containers and then pour noodles into individuals serving sizes. I will never, ever eat here again.
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