Idk how the rest of chain is but the one in Birmingham, al has no knowledge of celiacs or gluten free. Worse though they act like they do so you never know what food to trust. Been there twice since my dx. Been glutened twice. Also don’t trust the online tool for it either. Wings are listed on there and they are breaded…
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
Would NOT recommend any of their pastas. I ordered one of their pastas with gluten free noodles and said I had an allergy, but there weren’t few wheat noodles found in my pasta. I got very sick.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Poor
The food tasted great! I ordered a Hamburger and French fries, under the assurance it was gluten free and they even have a separate fryer for gluten safety.... GOT GLUTENED. I think they aren’t careful and I also think that when you say “Gluten Free - I am Gluten Allergic - I have Celiac” waiters think Gluten Free Preference, which is completely different than Gluten allergic, and they don’t care. Great food, just not safe.
No
The Cheesecake Factory has an extensive gluten free menu. Gluten free options include pasta, burgers (with buns), and cheesecake for dessert.
The food was delicious, but I found regular spaghetti noodles that weren't gluten free in my gluten free pasta. They were nice about it, but I can't help but think they cooked it in the same water as regular noodles which is scary.
No
Yes
I was very impressed with the Cheesecake Factory in Birmingham, Alabama. They offer a GF bun and understand that it can not be toasted with the regular bread. They also are aware of cross contamination. The fries are in a completely separate vat and again they are not cooked with regular food. The waitress was very knowledgeable and assured me that the restaurant had taken precautions to ensure that the food was gluten free.
Yes
My family and I visited CF in Birmingham and were so pleasantly surprised. My daughter (20) has just been diagnosed with Celiac and we are still very much in the learning phase. She spoke with our waiter, John, who was very knowledgeable about their GF options and also showed her items on the menu that were not listed as gluten free that could easily be modified to be gluten free. Big fan of this place for being nice, accommodating and providing lots of GF on the menu!
Yes
Staff was knowledge, menu was clear as to what was/could be GF
Yes
I was traveling from out of town and I’ve always had good experiences with this chain. Extensive gluten free menu. Gluten free cheesecake. However, my experience at this location was horrible. I repeatedly explained my gluten free choice was allergy. I knew I was in trouble when I was served the wrong cheesecake! Not gluten free. Sure enough, when we got the receipt she hadn’t even rung my meal in as gluten free. I had a terrible reaction and was so so sick.
No
Cheesecake is always safe for me.
— Very
— Most/All
— Excellent
Was not bad but experience varies by server. We came twice as staying nearby... only on the 2nd visit did our server correct the misinformation from the first server.
There is NO dedicated fryer... it is shared oil. A lot of the staff are unclear of the difference
— Not very
— Gluten-free items are marked on the main menu
— Some
Menu is marked but ask about cross contamination. Fries are not in dedicated fryer
— Not very
— Gluten-free items are marked on the main menu
— Some
— Excellent
I ordered a spicey GF pasta- it was ok. The Godiva chocolate cheesecake was fabulous!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Tried to order a gluten free four cheese pasta for my Celiac daughter. When asked if they cook the pasta in separate water and use separate utensils, they said unfortunately they cook it in the same water as gluten pasta and they can’t use separate water. :(
— Not at all