Five Guys

7 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
5 ratings

As rated by the community

623 East Main Street
Kent, OH 44240

Most Recent Reviews


Celiac

Overall Rating

Review


Always very understanding when I say I have a “severe gluten allergy”. I’ve never gotten sick after eating here and the fries and burgers are delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 5 months ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


I haven't had an issue, just make sure you stress that you need everything gf and watch carefully. They have always been very helpful and careful when making my food.

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Burgers
  • Fries

Categories

  • Dinner
  • Fast Food
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Have eaten here several times and need to really watch them make the food if you have celiac. Person was touching buns, stacks of burgers and cheese with same gloves. Once I raised my concern they remade everything and were very careful. While fries are gluten free, the person making them was wrapping burgers on buns and then grabbing the fries and throwing them in the fryer. She looked at me with a blank look when I raised my concern. I think they need to work on their training.

Updated 7 years ago read full review

Overall Rating

Review


offer lettuce as a wrap. good gf fries.have taken own bun for better experience.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Gr8 attitude & very willing to accommodate. Having CD, I have to be very careful so I actually stand where I can watch them prepare my food. Except for the grill guy using the same spatula they use to flip cheese for the burgers & accidentally putting my families burgers in the same bag as the fries, everything has been gr8. I kindly bring it to their attn whenever I see them mess up & they always offer to re-do. I love this place!

Updated 9 years ago read full review

Overall Rating

Review


Educated staff. Will serve any of their burgers with no bun and clean grill if needed. Dedicated fryer for delicious hand cut fries.

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Thank you to those who reviewed this location. I’m from Connecticut and not all our locations treat gluten free as safe.

I was very happy they went above and beyond for me - every person knew I was the “allergy” and they kept reassuring me - they were extra cautious with my burger bowl and fries

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Our order was fouled up, but quickly corrected. The burgers were good, not great. The fries were great and plentiful.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


They take extra precautions for allergies! Fryer only has hand cut potatoes in it so fries are gluten free, very greasy but delicious!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info