Stopped in on our road trip for dinner. I ordered a burger in a lettuce wrap and the guy immediately asked me if it was an allergy which was a nice change instead of me having to explain everything (especially after being on the road 12 hours). The burger was delicious and staff was clearly educated on gluten free protocol. The fries tend to make me sick due to being cooked in peanut oil but that is my problem and not the restaurants! (I ate a couple I couldn’t resist!)
Yes
Yes
Yes
I wrote a great review but on the wrong location. Great staff and great service. Was our first time at a five guys and we will be back for sure. They have a lettuce wrapped burger or burger in a bowl for GF my girlfriend had a lettuce wrap and she loved it :) I had a bacon cheeseburger "all the way" I loved it!! Fries were great too. I felt like I needed to hit the gym afterwards but man it was good lol. They have an outside sitting area also staff even opens doors for you if they get the chance. It's a must try and they have free peanuts ;)
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
— Excellent
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
— Not at all
— Not Much/None
— Poor
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
— Very
— Most/All
— Excellent
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent