Five Guys
6 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Burgers, Fries
Warning
This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.
Safety Rating
5 ratings
As rated by the community
3267 Hodges Blvd #6
Jacksonville, FL 32224
Most Recent Reviews
Review
Their burgers are good. They have no bun or lettuce wrap option. Their fries are just potatoes, no flour. Very tasty.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Great experience, if you’re hungry for a burger! It is definitely the messiest burger I have eaten (because it’s wrapped in lettuce) BUT it was delicious. Also they’re fries are GF :)
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Delicious Burgers and fries! I would give it 5 stars if they had a gluten free bun. They are super kind and catered all my needs
Photos
More Reviews
Review
Can I give a negative star?! Went for lunch specifically stated GLUTEN FREE, cashier had no idea what that was...that's ok she asks a manager. I order I received my burger on a bun--NOT GLUTENFREE AT ALL! I explain and was told another 10 minutes to remake...2 minutes later they hand me my GLUTENFREE food. No way in heck so I spent over 12$ on zip! Tossed it in the trash. The manager was not helpful at all. First and last visit
Review
They have always been great when dealing with my gluten allergy. They always ask before hand if it is an allergy & always change gloves.
Review
Burger in lettuce wrap or bowl with toppings and French fries.
Reviews of this Chain
Review
Order taker asks about allergy and informs cook staff. I like that I can see them following the protocols (change gloves, clean grill, etc). Dedicated french-fry fryer. Good food.
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Refused to even serve me they said they can’t prevent any cross contamination even though the only gluten containing item in this location is the buns. Wouldn’t change gloves or utensils or anything just told me no.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
April 26, 2014. These guys handle the 'Allergy burger' very well. Ask for it by that name, they'll know how to treat your food prep. They have a dedicated frier and make a mean lettuce wrapped burger. I always order extra lettuce and they don't fall apart. I never have an issue with cross-contamination at this chain.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
They were so careful when preparing my burger and french fries. They do not have gluten free buns. The fries are safe to eat. I order a burger without a bun and bring in my own bun.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Ordered burger with no bun. Guy was helpful in answering questions. They hard a list of ingredients for different sauces. And marked it was for allergy on the order.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Offers delivery
- Offers online ordering
- Offers outdoor seating
More Info