I specifically told my waiter that I needed my dish (tortilla soup) to be gluten free for a celiac, and he assured me that he would take care of it. Typically they leave out the tortilla strips that have been fried in the same fryer as other food. After I started eating my soup, I realized that it had the contaminated tortilla strips at the bottom. When I started asked questions. It turned out that the waiter had never told the kitchen. The manager came over and profusely apologized, but unfortunately, it was too late at that point. I was sick for several days afterward.
Best Tex-Mex restaurant in Houston. I love Lupe Tortilla because a) the bean dip & salsa are both gluten free and b) the beef fajitas are gluten free. Just make sure to order corn tortillas. I go to Lupe Tortilla a lot and have never had a problem eating here.
Menu is mostly GF, and anything that HAS gluten is noted. Beef fajitas typically have gluten due to soy sauce in the marinade, but Lupe Tortillas are gluten free-yay! it's a bit pricey but worth is to enjoy beef fajitas and delicious homemade corn tortillas. They will also sub tortillas with large pieces of romaine lettuce to create a "taco" if you request them.
I've never had an issue here. I get green chicken enchiladas and fajitas with corn tortillas. The corn tortillas are the best I've ever had.
I absolutely LOVE Lupe Tortilla!!! I could eat their bean dip as the main entree. I always order beef & chicken fajitas on corn tortillas. Most menu items should be gluten free - just ask for corn tortillas. Only down side is that this location is small so you have to wait to be seated and service is not always great at this location.
I have eaten here many times and the food is always delicious; however, each time I have gone, I have been told something different. One time I was told they could make some GF chips by baking them; the next time, I was told they could not do so since the GF chips would get mixed with those that were not GF. Also, in the many times I have eaten here and expressed to the manager that I and my children were GF for medical reasons (not just a preference), we have always ordered rice and beans as our sides. However, yesterday I was told by a very knowledgeable server that the rice and beans were not, nor had they ever been , GF. I and my children are not Celiac, and we rarely experience symptoms that manifest themselves obviously and externally, so we didn't know. I will not be returning to this restaurant until the entire staff is properly trained and informed. For a great GF Mexican alternative, we will be at Aldaco's.
Um, there is definitely no gluten free menu, I asked to speak to a manager and don't know who I got - but she told me sour cream wasn't safe. Serious miscommunication here. Maybe some staff is better educated than the ones I talked to? Definitely cross contamination on chips and corn tortillas - she could tell me that. Hoping I don't get sick.
I have always relied on this restaurant to accommodate my gluten free/dairy free needs but the last two times I have ordered from their menu and specifically requested no cheese/queso, my food has come with it anyway. The first time the manager was very apologetic and said my re-made meal would be free....it was not. Last night when the same thing happened, I gave up. Will not be eating here again.
I love this place. Every server I've ever had has always been very knowledgable about gluten. I've never been sick eating here. Their chips are fried in a fryer with gluten, but they will bake chips for you. If you call ahead they'll be ready when you arrive. The food is amazing! So are the margaritas!
Not for Celiacs for sure!!!!!! Waiter first thought cups were made from "flour" so not gluten free (I'm like... They're corn tortilla chips right??!!), then came back and said never mind they are corn tortilla chips so gluten free! But are they Celiac safe? He did not know much about anything for gluten contamination..worth it
Need to bring your own chips. Their chips are prepared in a shared fryer with floured Items. It is not indicated anywhere on their menu about the chips NOT being gluten free.
Manager took us to our table explaining kitchen and cross contamination. They make their own corn tortillas. Have dedicated gf area in kitchen so it's not 100% safe. Had the signature chicken lupe and corn tortillas and they were delicious and i did not have issues after dinner. Server Steven was celiac and very helpful. Outdoor patio with fire pits look like they could be fun in the fall. Menu clearly marked. My vegan-dairy allergy guest did not have as much to choose from. Atmosphere is stereotypical mexican fiesta but areas were clean and well maintained. Restrooms were clean.
Place looks like a fun place to hang out- great patio-firepit setup - probably very fun when it's not 100 degrees out. Food was great. Server stephen was very familiar with gf diets. Manager took us to our table and explained the kitchen & gf choices. They make their own corn tortillas - Service was timely & dining areas were very clean. I ordered the signature chicken lupe and was very happy with taste and portion size.
Not the best Mexican restaurant I've experienced but they were pretty knowledgeable with keeping my meals GF. The margarita was delicious which made up for the dry & small portion of pork in my carnitas tacos. It was more like a lettuce taco topped with a few chunks of pork, not pulled pork like typical carnitas.
I talked to manager. He looked into it after he tried to give me a standard response. I guess he saw that I wanted a dinner. He was very polite afterward and made me feel comfortable. Ordered the fajitas with corn tortillas and mgr said chips were fried with breaded items. I did not get sick though.
Our family of 11 visited your restaurant Sunday, August 24. We arrived about 1:15 and waited outside until after 2:00. We noticed several empty tables while we were waiting. It was extremely hot. We had out of town friends who had never been to Lupe Tortilla's. We noticed that the water and ice tea tasted strange (my daughter said it tasted like dirty water). We have always been pleased with the food and service but this day it was not acceptable. On top of that, our friend became quite ill before we got home. We think it could have been food poisoning. I think you should be aware of this experience and also that we will not be coming back to this particular restaurant again. I rarely write such a review of a restaurant but this time I thought it was necessary.
I got chicken and spinach enchiladas. That wasn't listed on the menu, but they were happy to accommodate me. There was a wheat sign beside the items that weren't gluten free. The chips are delicious. The sauce on my enchiladas (green and red sauce) was gluten free. I have never had enchiladas, gluten free, that delicious. The waiters were very helpful. I didn't eat the queso because I was told it was probably gluten free. All in all, it was a very positive experience!
Lupe is very gluten free friendly with a wheat symbol next to almost everything that contains wheat / gluten. Just watch out for the queso. There is no symbol but it definitely contains gluten. The staff knew that when I asked, but I went on the lack of the symbol only and paid the price.
Yum! I was so excited to find a Mexican restaurant that has a menu that has wheat free options marked! The menu doesn't specifically address gluten but I've chosen items that are said to be wheat free several times and have never gotten sick. There's also a rack at the front with vegetarian menu cards to take and they say all those items are gf.
WOW. Its the only way to describe it. I'm a 1st time customer and I'll be back. First time I've been to a resteraunt where everything on their menu IS gluten free, except the items marked with a wheat symbol. Make sure you tell the server that you are on a gluten free diet because they take it seriously, your food will be personally managed by a manager. Let them know you are a 1st time customer and they will give you a free sample of their fajitas. This was the BEST tasting Tex-Mex food I have eaten. It is very clean, inviting, friendly, and very well priced ($-$$). The only complaint is that it was very difficult to find. This resteraunt is a DEFINITE must. ;^)
We eat here so often thar the hosyess and manager know us by name! LOVE LOVE LOVE the food!!!
Large GF menu!
Awesome gluten free menu, so many options that they actually designate items WITH gluten instead of those without. A little pricey for Mexican but I've gotten glutened at almost every other Mexican place I've tried so it's worth it for a safe meal. Their corn tortillas are the best I've had and they will sub them for the flour ones with the fajitas if you ask.
They did NOT have gluten free menu at "this location", according to the manager and they said they could not really serve me anything gluten free as the kitchen was "completely contaminated with gluten". This was a first for me... at ANY restaurant. Needless to say, I did not eat.
It was alright but not great. Didn't get sick so that's good. Food just wasn't that greatly flavored.
my 8 year old has celiac. so its hard to enjoy dinners out with the family. but we know now what my son can't and can have and we love lupe tortilla he got to enjoy his favorite grill chicken quesadillas with homemade corn tortilla it was amazingly good . he loved it and the best part of all the cook and our waiter made sure they did everything to ensure our son didn't get cross contamination. they did everything correct my son didn't get sick .
The best fajitas ever! Just get the corn tortillas; they are homemade and so good!
Lupes is my absolute favorite!!! BEST GF Mexican menu I have ever seen! Easy to read and know whats safe and whats not! You will never be disappointed here! Corn tortilla are homemade and YUMMY beyond belief! Tableside quac is the best! You WILL be hooked forever!!! Thanks Lupe!!!
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 10:00 pm