5 Napkin Burger

2 recent ratings
$ • Quick Service Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Beer, Bread/Buns, Burgers, Fries
Safety Rating
2 ratings

As rated by the community

630 9th Ave
New York, NY 10036
Collections
In 2 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


Waiter was very knowledgeable and they took allergies very seriously. Menu isn’t marked but it felt easy to figure out what the GF options were. And the fries are GF!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good with other allergies
Updated 3 months ago read full review

Gluten Intolerant

Overall Rating

Review


There is gluten free bread on the menu and I was assured there would be no cross contamination. I had an Impossible burger and French fries. It was good, the service was superb and best of all, I did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


The waiter didn’t believe I had a gluten allergy because I ordered whiskey. I know this is disagreed upon, but I told him my doctor said anything distilled is fine. He still seemed skeptical. When they brought out my milkshake there were cookies on it. When I explained I couldn’t eat it they took it away but seemed annoyed. They brought me a “new one” but hours later I could not stop vomiting. I am not that sensitive to cross contamination. I’m convinced it was the same milkshake. I don’t get sick from whiskey but I absolutely get sick from cookies. Granted this happened a while ago, but still.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Beer
  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Allergy Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Quick Service Restaurant
  • Takeout

Photos


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More Reviews


Celiac

Overall Rating

Review


Spoke to the chef and he seemed very knowledgeable about cross-contamination and celiac disease

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Gluten-free no problem. Everyone knows about how to handle. Very good.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Great burger and fries. GF bun for the burger and dedicated fryer. Will definitely go back.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Excellent burger. Great fries!! Dedicated fryer. Celiac knowledgeable. Loved it.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


GF burgers and sandwiches are very good. They also offer the Beyond burger which is GF and vegan along with regular and vegan cheese. They have a dedicated GF fryer but you need to tell them to use it if you order fries.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Burger on the Udis roll was really really good!

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Very delicious GF bun and burger. Waiter was very educated on celiac and caught me ordering a sauce that was not gluten free and switched it out immediately. Overall very good vibe and will definitely reccomend to anyone with celiac.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Amazing burger, and took really good care of my gluten intolerance

Updated 5 years ago read full review

Overall Rating

Review


Our daughter is a celiac. Thanks to this App and good references we have ordered her GF Cheeseburger with fries. Staff was very experienced and from his reaction on our questions we were sure that they are very well informed about right preparation of GF meals (dedicated fryer for fries only etc.). According to our daughter the GF burger was excellent!!! ...and luckily without any reaction (because she is extremely sensitive to gluten contamination). For adults they have an option of approx. 5 GF bears as well!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


So the first time I ate here months ago, I didn’t get sick at all. I got a GF bun on my burger and fries that I guess were cooked in a dedicated fryer (as they told me). However, I ordered takeout just recently and alerted them of my celiac disease. They assured me it would come with a GF bun (which it did) and that the fries would be cooked in a dedicated fryer. It even had these notes in big red letters all over the order ticket stapled to the bag. But when I brought it home and tested the fries with my Nima Gluten Detecting Device, it found gluten in the fries. So either they lie about having a dedicated fryer or these fries were not cooked in a dedicated fryer. Either way I would have gotten very sick. That isn’t the worst part. I tested the bun which was clearly a GF bun and the Nima device found gluten in the bun also. Clear evidence of serious cross contamination in the kitchen but not sure why or how. Eat here with caution and take all of those positive reviews below with a grain of salt (or gluten if you are into puns). Not cool 5 Napkin. Not cool.

Celiac friendly?

No

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great burger, didn’t get sick. Buns are amazing.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I had such a great experience here. My server was very knowledgeable and could immediately tell me all of the gf items on the menu as well as all of the gf protocols/procedures that they take in the kitchen (which includes fully cleaning the grill before making my burger.) They take really great care and it’s also nice that they had a gf fryer. I had the truffle burger and it was amazing! The cheese and truffle butter soaked into the gf bun and burger, making both juicy and delicious. The burger was also cooked to a perfect medium which is what I asked for. Will definitely go back again!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Delicious burgers and haven’t gotten sick

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Good experience, but neither turkey burger nor vegetable burger is GF. Pickles are fantastic!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


THEY HAVE A DEDICATED FRYER SO CELIACS CAN HAVE FRIES!!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I am giving this place a 5 star but there was a mix up that I had to catch or it would have been bad. Loved the burger and the GF bun held up so well to the lovely juiciness (yes, you will need 5 napkins). The sweet potato fries were delicious and the service was excellent and put up with our silliness (thank you Silas). They were accommodating when I asked for the brownie sundae without the brownie but unfortunately the kitchen made a mistake and included the brownie bits. Silas took care of it immediately.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Awesome from scratch food, including the gf buns! Dedicated fryer so we were able to enjoy regular and sweet potato fries. Staff was very knowledgeable about celiac and necessary precautions.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


We have a delicious, safe meal! They have a gluten free bun and dedicated fryer. Precautions are taken to avoid cross- contamination. When we walked in, we spoke with the manager and asked her to double check that our meal was prepared with thE precautions.

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Staff was excellent and food was amazing!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


very knowledgeable & nice. the bun is toasted (my fav) but is also drier than other buns I've had at burger places with gf buns- so crumbles easily. other than that, the burger was awesome & fries were delicious!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


GF pickles for the table and fries have a designated fryer. Yummy burger w gluten free bun. I was a little annoyed when they brought me my burger the first time and it had cheese on it, but they fixed the mistake pretty quickly.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The best burger ever with a GF bun and GF fries. Great service.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Knowledgeable staff, super quick service. Great burgers and fries with a bun!

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Awesome ciders and my burger was great. Fries are good too. Didn't get sick!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Was a little worried as the male host was clueless about "Celiac" and "cross contamination". Sat at the bar hoping to talk to a manager and met James the bartender. James kept this family of four here as his knowledge of celiac, gf, cross contamination and allergy friers assured us that our Celiac daughter could eat here worry free! Drinks by James are fantastic with some Stanley Cup hockey! Dinner should be amazing! One gf tuna burger, one gf avocado ranch burger,one gf allergy waffle fries and one gf regular fries. The gluten flouting in the family ...not sure what they ordered.

Updated 6 years ago read full review

Overall Rating

Review


Dedicated fryer Staff was accomendating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Ordered kids cheeseburger well done, comes on GF full sized bun, included shoestring fries. My daughter said it tasted great.

Updated 6 years ago read full review

Overall Rating

Review


Opted for a salad instead of GF roll and was definitely not disappointed, a lovely meal and definitely GF 😊

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Server very knowledgeable about celiac. Food was excellent.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Great burger w/ delicious gf bun - and awesome French fries in dedicated fryer! Staff was very knowledgeable- we are very sensitive celiacs and had no issues. Definitely recommend

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Fantastic GF buns with your burger! Great service and really great atmosphere!!!@

Updated 7 years ago read full review

Overall Rating

Review


Delicious food and more than willing to cater to my gluten and dairy allergies!

Updated 7 years ago read full review

Overall Rating

Review


Food was delicious. They had a dedicated fryer so the fries were safe. The only negative is that the menu wasn't marked so the waiter had to verify a few items for me.

Updated 7 years ago read full review

Overall Rating

Review


The best gf bun I've ever had and a dedicated fryer! I'd definitely eat here again!

Celiac friendly?

Yes

Updated 8 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The burger was great with a GF bun. The gluten eating people with me enjoyed the gluten filled food too!

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Delicious burger, tasty fries, great location! Read more: http://glutenfreecarolinagirl.com/2014/11/03/gluten-free-at-5-napkin-burger/

Updated 8 years ago read full review

Overall Rating

Review


Best gf burger I have tasted. Wait staff all knew their stuff and there's a separate fryer for fries.

It's only their burgers which are gf on the menu but I asked if they could do any of the beef burgers as a chicken burger and this was no issue! Are here 4 times in my 1 week trip

Updated 8 years ago read full review

Overall Rating

Review


Went here based on the location to theatre and prior reviews listed below. Music was terribly loud and we were unable to have conversation over this music. GF burger and fries were average at best. Would not recommend.

Updated 9 years ago read full review

Overall Rating

Review


So good! They are able to make any of their burgers GF and are also able to make a couple other dishes gluten free. The staff was very knowledgable and was even attentive enough to let me know which dishes my family had ordered I could and could not sample. The GF bun was one of the best I've had and the burger was DELICIOUS as were the fries! Would definitely come back!

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I only gave it 4 because you can only order a burger. It was a great place, just wish they had a separate gf menu with more options.

Updated 10 years ago read full review

Overall Rating

Review


Absolutely a great place. Order any burger you like and they'll make it gluten free. Fries also are cooked separate so no cross contamination. My mother is very sensitive and we had No issues! Highly recommend!

Updated 10 years ago read full review

Overall Rating

Review


Best burger I've ever had. Amazing Gf rolls. Great separate gf fries. Didn't make me sick (and I'm very sensitive). They don't have a separate gf menu but wait staff was knowledgeable. Don't go here if your not looking for a burger because they don't offer much else other than very tastey burgers.

Updated 10 years ago read full review

Overall Rating

Review


Underwhelming burgers offered on GF buns. Nice that they offer the option, but I won't go back.

Updated 10 years ago read full review

Reviews of this Chain

Overall Rating

Review


gf buns available for burgers and dedicated fryers for gluten free fries. super delicious and staff was very helpful

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Dedicated fryer for GF french fries, knowledgeable wait staff and kitchen professionals, and GF burger buns. Even the side of brussel sprouts was GF - the waiter double checked. Had an excellent burger, fries and drink. Can’t wait to go back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Server knew off the top of his head what I could have and reassured me a million time when he misspoke about something. Seemed like it was very typical to have GF/celiac patrons. Food was great! Cute place

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Celiac

Overall Rating

Review


Server seemed knowledgeable. Had a GF burger and fries. Was delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

More Info