Flat Top Grill

4 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

30 South Wabash Avenue
Chicago, IL 60603
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


My friend took us here and I didn’t get sick at all—but I felt quite nervous. You make your own bowls “salad bar/buffet” style which is a recipe for cross-contamination. (And nothing is labeled for gluten at the bar or on the physical menu either). When they stir-fried my ingredients I had a small allergen stick that directed them to cook it on a clean, separate surface and I’m sure that’s what happened. The real concern is the buffet setup.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Even the manager couldn't tell me what protocol they had in place to try and prevent cross contamination, and told me it wasn't safe for me to eat there. Everything was made from a buffet, and ingredients were spilled and splashed everywhere. Would not recommend.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


I ordered the make your own bowl where you basically add ingredients to your bowl from a buffet line of ingredients. After that, if you want proteins or meats, they add an allergy tag and cook that in a separate area. I have celiac and feel pretty safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have dedicated kitchen space

Categories

  • Dinner
  • Late Night
  • Restaurant

Photos


Gluten-Free at Flat Top Grill
White stick is to note that there’s an allergy. I got the rice noodles!
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More Reviews


Overall Rating

Review


Staff was knowledgeable about what had gluten. Only one sauce contains wheat supposedly. Had a way to mark your order so it was made in a separate clean spot. Rice noodles and white rice available plusses of meats and veggies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


This was a great place for some CYO stir fry! There’s a chance of cross contamination since the toppings are a buffet-style kind of thing. However, they are aware of many allergies and have things labeled (on the labels by the buffet as well as on the blackboards above the buffet). There are only a few sauces GF but other than that it’s a great place to go. They cook your stir fry in your own pan as long as you use the white stick to note that there’s an allergy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good with other allergies
  • Offers online ordering
Updated 2 years ago read full review

Celiac

Overall Rating

Review


I watched the staff filling the vegetables, fill the wheat noodles with his (gloved) hands and then fill the rice noodles also with his hands (same gloves) then move on to the vegetables without changing gloves. I indicated I had an allergy, didn’t put the ‘blue’ stick and still got the roti bread. Glasses came dirty, twice. They are careless in food handling and limited in sauces (only 1 available) I wouldn’t recommend this to anyone who is ultra sensitive to gluten.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Good simple food, but I wish there were more sauce options.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Disappointed went for dinner they had no un-marinated meat, signs for which sauces were gluten free were not clearly labeled, staff was not helpful. This was the most disappointing location so by far

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


They list which sauces are gluten free but it's a buffet-like deal. If you're just someone trying to eat gluten free, this might be OK but celiacs are usually told to avoid such things due to the high potential for cross contamination.

Updated 10 years ago read full review

Overall Rating

Review


My first time, waitpeople were very helpful. They made me feel very comfortable. Excellent food!!!

Updated 11 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Everything marked if GF or not Separate prep area for food allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have eaten here quite a few times and had it go just fine. Whoever the male manager is with the ponytail really dropped the ball. He was combative and argumentative when we asked why there was no gluten free teriyaki anymore. At which point he told us the teriyaki is gluten free. It was not labeled that way and other things are specifically labelled gluten free. As I ate my food, I stumbled across things that I did not put into my bowl, which means it was cooked on the main grill with the rest of the things - bread, sauces, noodles. I did mark it with an allergy stick so it must have been ignored. This used to be a decently safe place for me, not any more.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Found a WHEAT noodle in my bowl :( Very disappointed.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good selection of healthy options
  • Good vegan options
Symptomatic Celiac

Overall Rating

Review


I’ve always had a good experience the many times I’ve come here. They have an allergy stick you can put in to let them know to take precaution in cooking your food!

Celiac friendly?

Yes

Celiac

Overall Rating

Review


They aren’t careful, even though they have separate “allergen skillets”. What they don’t tell you is that they don’t clean the allergen skillets between uses. So unless your allergen is the same as the person before you it is absolutely not safe. My “cooked separately in an allergen skillet” meal came out with someone else’s ingredients that were left over in the cooking surface. Unsafe for Celiac

Celiac friendly?

No

More Info