I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
Food is good , if they get it right. Make sure you watch everything that is brought to your table. I have gotten a regular bun more times then I can count .. But then I get my meal for free... So it works for me.
Found a deliberately placed fried onion on my burger. Definitely not there by accident. Told the staff about it, and they took care of it and were super nice about it, but told me that it was the second time that it has happened today. I always have some sort of issue when I come here, and now I know why. The cook staff need to be fired. BE CAREFUL FOR THOSE OF YOU WITH CELIAC. This only fuels my distrust for going to any restaurants.
I work (and live) right down the street from this Red Robin. I don't know why I keep going back. It has always seemed to be hit or miss with gluten exposure-but this time-I am REALLY sick. I just don't think they get (or care) what it means for a Celiac to be exposed to cross contamination. I am done. It's too bad they just can't seem to get it right💀
Ate here multiple times no problem. They have a dedicated fry fryer so no cross contamination. Or so I was told. Today after eating a basket of fries, we found onion ring crumbles at the bottom of the basket. Not going back. I let the manager know that it was very frustrating. Not acceptable in my opinion.
Visited as we drove through towards vegas. My worst experience at a RR. Ordered gf understanding the risk of CC. Picked up my burger and their was a breaded onion under it plus salad arrived with croutons despite requesting none. They replaced the bun and were accommodating but it was annoying.
Yum! I ordered a burger with a gluten free bun. YAY! I also ordered a strawberry limeade and it was amazing! Be careful with seasonings and fries- they are contaminated. I recommend! (Visited in July 2013)
Where to start...wait time was at least double what we were told. Our waitress stopped by twice to say she would be right with us. We waited at least 15 min to even place a drink order. The menu had decent offerings including fries. However, there were major safety issues. I ordered a burger and fries. I was delivered a burger and Caesar salad with croutons (not GF croutons). Then a series of mess-ups trying to get the correct order. I wasn't even sure if I should eat the new meal considering they sent gluten out on the plate that is supposed to be gluten free. The manager was apologetic and comped the meal and seemed to understand the potential consequences to a Celiac. Nonetheless, I don't think I will return.
seated and they forgot we were there. had to get a waitress to wait on us even though it wasn't busy. most servers were too busy discussing who had better nail polish. this was the first time I'd been there. my girlfriend has celiacs and we went there so she could have a burger bun. at least they got that right. even the manager didn't seem interested in what was going on around him. went there a second time to give it another shot and it went ok I guess. 3rd time they forgot about us again. my fish sandwich was raw. I mean handnt even been cooked. manager came over and had a look and sort of brushed it off. got a burger instead. our waiter was 10 times more apologetic than the manger. we only go there because its the only place we can get a gluten free burger.
I had not eaten here before - it's a burger and fries place after all. They are not known to be great places for Celiacs. My daughter have me a gift card so I tried it. I highly recommend it! The staff is well versed in allergens and works hard to give you a great experience. Their gluten free buns are excellent.
Hit or Miss- when they are attentive, it's spot on- dedicated gf fryer, variety of menu options, etc...when they aren't, it's a gluten nightmare- however, it is usually safe...nine times out of ten, you will get a safe and good meal but...I have been glutened and for us celiacs, one time is once too many...
Server was really friendly and brought manager over to discuss options with me and brought over menu on iPad so it's always updated. Dedicated fryer for fries, just need to specify none of their salt because it has gluten (weird, I know). Burger was SO delicious. This is a new staple place in my eating out habits. Very accommodating and nice!
I would love to give this place a better rating. However I am so sick due to their lack of concern for gluten allergy. I order gluten free bun and it arrived on a regular bun. Had to send back 3 different burgers because kitchen staff couldn't pull it together. I should have walked out but we we're starving and hadn't eaten all day. We had already waited over an hour and a half from the time we ordered until the time we received the wrong orders, sent them back only to receive it wrong again. 3 different burgers out of 5 burgers ordered. Now I'm home with so much stomach pain from cross contamination. I am so mad I didn't just walk out.If you're really wanting a burger done right, drive the ten minutes down the road to the manteca red robin. They are so amazing about allergies there (even though celiacs is a condition not an allergy). They are so good about it, I've never gotten sick there!!! Just go to the manteca one, or you'll be very sorry you ever stepped in the door at this one!
Had a great experience at this Red Robin at dinner while traveling with my 10 yo Celiac daughter. Staff is very knowledgeable about GF. They gave us a little card for the menu to scan with a QR reader when we told them we were gluten free at hostess stand. I explained to the waitress that we were traveling and my phone was dead and charging in the car she brought me a iPad and helped me to the GF/Wheat free selections. I love how they are not using paper menus. No fear that the info is outdated. I am intolerant and daughter is super sensitive Celiac and we both had burgers and fries without any problems. Great experience and their being knowledgeable helps my daughter's confidence with eating out. If we are traveling again in Baton Rouge we will stop again.
Went to a party. Five people were gluten free. We ordered with emphasis on gluten free. Ordered burger wraps and sweet potato fries. Burgers were cold and didn't taste right. We got the sweet potato fries which we asked for no seasoning and it was full of seasoning (has gluten in it). We told the Asst. manager about our problems with the meal and her response was "what do you want me to do about it?" So she proceeded to go to the kitchen and get us a few orders of regular fries, which had seasoning on them.....Never went back. Would not trust them!
The gf menu is on an ipad they bring to your table. Make sure that when you order you ensure the server writes things down the way it shows on the screen of the menu. Otherwise they will just put whatever on a gf bun. The servers generally aren't knowledgeable so it's really up to you but they do a good job in the kitchen. There is a dedicated fryer. They have a new BBQ sauce option that is gf. We eat here often and don't get sick, my daughter is more sensitive than I am.
Good food and a nice staff. They have a dedicated GF cooking area and you can get GF French fries and buns! The only reason I gave 4 stars is because they don't have the menu available- they give you a slip of paper and you have to look it up in your phone which is kinda annoying. They offer so many great services for GF diners, why not print off a simple paper menu with safe options?
This place is wonderful. They have a very accommodating staff, the food is delicious and my two celiacs have not had a problem eating at any Red Robin.
Food was very, very good. I wasn't glutened. The speckled fruit salad was fabulous and my burger, with it's toppings were tasty. Ordered wrapped in lettuce. Only complaint was that I ordered my burger well done and received it a touch over rare.
I've eaten here twice. First time went well. Second time in they screwed up my dinner. Big mistake and sent my plate back. Received my burger and fries. I can't obviously prove this but I swear they gave me fries from the regular fryer on purpose. Was sick for a whole week. Will never eat here again giving them the opportunity to make me sick.
New gluten free menu is great. I can order french onion soup (with modifications) and chili now. Be sure to check gluten free app each time you order or ask for the Ipad. Some locations have better service than others.
Stopped here on the way to Chicago becausr Red Robins have always been reliable. It was the single worst experience we have ever had at a Red Robin. Poor service, mistakes on our order, we waited over 20 min just to be greeted. Hoping I was observant and assertive enough that there wasn't cross contamination for my 3 girls. Time will tell... I would not recommend this restaurant based on inconsistencies and server knowledge.
Best burger ever
Very careful and knowledgeable about allergies! Waitress took great caution in asking and offering substitutes, and cook was careful in making sure the order was correct! I got the Baja sandwich on a gluten free bun with a cup of chili, it was delicious and I didn't get sick!
11:00 am – 10:00 pm
11:00 am – 10:00 pm
11:00 am – 10:00 pm
11:00 am – 10:00 pm
11:00 am – 11:00 pm
11:00 am – 11:00 pm
11:00 am – 10:00 pm