I've had the best luck here with their gluten free options. I do however dislike how they don't have a gluten free menu on hand and have you check for the options on your smartphone. That was kind of a bummer, but otherwise every time I have gone I have left feeling great.
I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
ill never go back. we got cheese fries from the gluten free menu and there was elbow noidles in our appetizer of fries. that is so deadly and dangerous, they obviously do not care about cross contamination. never comming back here. waste of time and money!!
Please be warned! When we are here 2 weeks ago, the gf fries had macaroni in them, and my daughter's plate had food on it from three other plates in our group. The waitress had no clue about Celiac and neither did anyone else. There were no extra precautions taken for us.
Their menu is actually digital and interactive, allowing you to designate multiple dietary restrictions, and it includes all the dipping sauces! Designated GF fryer. Also, they keep changing the recipe on their fry seasoning, so sometimes it's safe and sometimes you have to skip it.
I wanted to try this because they do gf, but no gf menu. You have to go on website and find it and select your allergens. To. As they don't use words. They give you a bunch of single Greek letters. Good luck finding your allergens in Greek. Waitress never came back. We walked out.
Many gluten free options. They have a dedicated fryer. When waitress didn't know the answer to my gf question she went n asked the manager. I had the bruschetta chicken burger. Delicious. And a side salad. I definitely will check out Red Robin where I live.
This place is amazing! I don't know why the other reviews are so harsh but not only do they have a terrific gf bun, they have a lettuce wrap option for their burgers and it's so good, I always tell them I have celiac and they are always so helpful about my fries being in a special fryer. Red Robin will always be my go to!
If you tell them you have an allergy, they bring you a dedicated menu on an iPad that shows what you can have and what substitutions need to be made. Dedicated fryers for fries and corn tortilla chips. Knowledgeable and friendly staff. So nice to eat out and not stress about feeling like you're being an inconvenience to the staff, or worry about getting sick!
After being assured the manager was in the kitchen and would ensure there was no cross-contamination, got my fries and they were definitely lightly seasoned. So I got a new bunch. Well immediately after finishing my meal, started getting all the signs of being glutened. Very disappointed.
When I said my daughter was celiac, they asked if I wanted all of the orders to be gluten free due to little fingers (like my 1 yo son) that can get crumbs everywhere. I thought that was really rare knowledge to hear in a chain restaurant. My daughter didn't get sick and the whole family had gluten free (served with a purple toothpick stuck in the order to let everyone know). Also said they had a dedicated frier & daughter didn't get sick, so hope we can eat there again!
Surprised to see other reviews, as I had a phenomenal experience here! Server was incredibly attentive & made every effort to make me feel safe. Burger was great, including the gf bun. Fries were in dedicated fryer, and I was able to choose from a number of gf dipping sauces. When I asked about the milkshakes, the bartender sanitized a new blender for me to avoid any cross-contamination. Will definitely return! This was a great meal for this Celiac!
I'm giving one star for having a GF menu (although it is only available online and it took forever for the server to locate the tablet given to customers to access it) and one star because I didn't get sick from the food. That, however, were the only positives to my experience there. The service is terrible, the servers know nothing about GF and the food is mediocre at best.
The burgers are good, but the fries are questionable. The first two times I ate here, the server confirmed that the fries are GF because they're fried in a separate fryer. The last time I was there, the server said they're only GF if you ask for "no salt fries" because she said the seasoning they put on them after they're fried isn't GF. I'm not sure which server actually knew what they were talking about, but it's hard to trust a place that's inconsistent.
Aside from Salem Red robin is our go to! We have had mistakes but the mgr is always accommodating. Aside from mistakes we have continued to have great experiences at this Resturant!
Their gluten free menu is online-- NOT the app, the website-- so it's worth it to do some research before you get there. You do have to explain carefully and/or talk with a manager about your needs, but once you do that, they pay careful attention. Dedicated fryers mean fries are safe, and the last time I checked their seasoning salt was safe too. (Always good to check online. Again, the servers probably won't know.) so are many of their sauces. Plenty enough options for the burger-lover. I always have a good time (once I get over that initial hump), and I haven't gotten sick yet.
Have eaten at several Red Robins, most regularly at the Palisades Mall location. WARNING !!!!!! Ate there on Sat 24th September and got horribly gluten poisoned. Still very sick two days later. Have filed a formal complaint and dealing with their Risk Management Department. Eat there at your own risk if you have Celiac Disease.
They have a allergy free menu. They give you an iPad with the menu options like gluten it tells which items are gluten free or dairy free. It's amazing
Excellent experience. Everyone was great about making sure we were not cross contaminated. We used to go to the RR location across town because it's closer but they have messed up on our fries twice now so coming to this RR is well work driving further.
Most Red Robin locations do great! But today was the 2nd time that we had a major scare over being given the wrong fries at this location. The first time was sort of the waitress' fault because she put in to use a GF bun but not GF fries & therefore I was given regular fries. Today 3 of us were GF & everyone except one got GF fries then the manager tried to lie & say they were even though we clearly saw that that order was the only one with seasoning like regular fries. We are DONE with this location & will be going to the Northlake location instead.
We ate here for dinner last night. Great food and great service. The server handed us an IPad to ensure everything was still gluten free that we order. This helped tremendously since the allergen customizer on the website hasn't worked well since they updated the website. We all had the bacon cheeseburger with gluten free buns and the fries without seasoning and ranch to dip them. Our only problem was the girl that brought out the food almost gave our food to the table across from us. Thankfully she didn't hand it or allow anyone to touch it since that group had just been seated and hadn't even ordered so they immediately told her it wasn't their order. Our daughter felt fine after and had no issues. Will be back to this location.
great options for GF! special menu given to you on tablet with interactive menu.
Gluten fiendly. Be sue to tell your server. And yes....they have a dedicated gluten free fryer so we too can enjoy bottomless fries or sweet potato fries. Lettuce wedge wrapped burgers thoughtfully come in an aluminum foil wrap for mess freeeating. Server was knowledgeable. Good service too!
They would get 5 stars except that their beef is not good enough to get top marks. Ordering it "well done" helps. The GF buns are absolutely great. Red Robin's will even sell their buns separately. Bottomless frech fries are marvelous, just marvelous. They will even cook you a batch without salt (in case you are watching your sodium intake). Heinz mustard available on request. The sweet potato fries are not GF.
I have eaten here a lot and never had a problem, one strange thing that happened though was that the manager told me the chips were not gluten free. I then asked if they were put in the same fryer as the breaded items and she told me that they were cooked in the special allergen fryer. Then I asked her if I could see the ingredients. When I read the ingredients , the chips contained no gluten at all. So basically they only tell you what they know for certain to be safe, but I had the nachos without the chili and had no problems.
With other customers saying that the bun was good, I think I may have gotten an old one. The texture was awful, and it was hard as a rock. I couldn't eat it. It was then hard to enjoy the meal because all I could think about was spending $12 for a hamburger patty because I had to remove the bun. We also had to get new fries because ours were ice cold. Won't be back.
I have not tried this location be. great service. delicious hamburger and fries. No reaction, but I am not super sensitive, so can not vouch for sensitive celiac.
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