I've had the best luck here with their gluten free options. I do however dislike how they don't have a gluten free menu on hand and have you check for the options on your smartphone. That was kind of a bummer, but otherwise every time I have gone I have left feeling great.
I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
I've come here a few times I don't think I have had any problems. But the last time I went they gave me a burger that had a regular buns lucky I knew what the bun was supposed to look like And was able to send it back .That's the only reason i gave them three stars because i think it's super important when somebody says gluten free that it is
Ordered from gluten free menu that designated how the dish needed altered to make it GF. The server was very attentive and the manager served my meal. There was a gluten filled topping on my sandwich and with much apology they remade my meal for me. The manager also kindly covered the cost of my meal. It was a very good restaurant experience!
Eat here often with celiac kids. Staff well educated. Chef and manager will often come to table with food to ensure no cross contamination.
Been there five times . My daughter with celiac has had no reactions. Very careful about cross contamination. Highly recommend it
Given them a few chances, and I'm pretty easygoing, but each time they seem to be getting worse. The server could not present a gluten free menu and did not seem to understand what gluten free options they had. Once I received the order, I knew immediately that the buns were not gluten free and another server took the order away. The second time they brought the food there were battered jalapeños in the burger, which were not gluten free.. needless to say I won't be back. Very risky place.
I absolutely love the Red Robin in Holland. They were so helpful with finding me gluten free foods and my server ( Lexi ) was amazing. She was so patient and was very knowledgable on gluten allergies. Not to mention they had so many options!! Highly recommend it!!
Great buns, dedicated fryer for fries, good service, simple menu on iPad. Just what we were looking for! Should have 1 GF beer available.
Horrible! If you want to eat here you better do your research before you get to the restaurant because they won't help you. Our server refused to double check with the kitchen if a burger could be made gluten free. Which is sad since the gluten free buns are a nice option. The server never offered one of their iPads to look up the menu. She just kept telling us she didn't want to be liable. The manager on duty was nice and tried to rectify the situation. But by then the experience was ruined and we won't likely be back.
Ate here a few times in the past few weeks and have been feeling sick without knowing where I was glutened...stopped by today on our way home, I let my server know that I have Celiac and anything with even a small amount of gluten will make me sick and she reassured me that the sweet potato fries that I ordered would be fried in their dedicated fryer (as the servers had every time I notified them of my problem)... I received my fries and ate about 1/3 of the basket before I found pieces of onion straws mixed in with the fries...when my husband asked the manager about the onion straws he told us that they only fried the steak fries in the dedicated fryer (even though the sweet potato fries are gluten-free and could have been fried in the dedicated fryer). The staff had no idea what gluten-free actually meant and why it was so important that my food be made right...but at least now I know what glutened me.
Both the waiter and the manager repeatedly told me the Boca burger was gluten free and insisted until I googled it and showed them that it's made of soy and wheat gluten!! When I asked for a version of the adult grilled cheese, just on a bun, it confused them like crazy, and then they brought me 2 pieces of American cheese melted on a completely dry bun. Not safe, not tasty. Couldn't pay me to come back again.
I have celiac and I asked them if an item was gluten free...they said yes, but there was no dedicated fryer. They told us they put the chicken on tin foil to prevent contamination, but it made me sick anyway.
Red Robin is NOT GLUTEN-FREE!!!!!! I actually had to sit there and watch my family eat because the chef refused to make me the nachos (because I don't eat meat) I made it "difficult " for him!!!! I MADE IT DIFFICULT!!!!!! I will NEVER step ONE FOOT in there again!!!!
I've only been once and definitely don't think I'll go back! Explained that I could not have gluten and was assured gf was easy... the buns are gf and any burger could be modified. I was brought a regular bun though! Thank goodness I was paying attention and didn't just eat it. They took the burger off the check, and offered free dessert... of which there were no gf options! Lol. I appreciate they made an effort to apologize but my health was put in jeopardy. Eat at your own risk!!
Red Robin never disappoints. Great service, waiter Tony was very attentive and handled my allergy like a pro. They cooked everything separately and I felt fine afterward (I have celiac.) Only complaint was my burger wasn't very hot when I got it and the bottom bun was a little dry but all in all, great burger and fries!
My daughter always gets a burger on a gluten free bun and fries with seasoning and has not gotten sick. The Rogers location has the best manager I have ever spoken to. He was very patient and answered all our questions and none of the servers have ever been impatient with us.
They know what gluten free means and have lots of options. Waitress was knowledgable and helpful. Food was delicious too.
Visiting from out of state. The waitress was wonderful, gf food brought out separate from non gluten free food. She double checked the fries when she brought refills that they were gf. My daughter and I are both very sensitive celiacs, and did not get sick. We went later on a Sunday night, was not busy.
I eat there often and never had a gluten reaction. They have a dedicated fryer. The staff are very friendly.
We read the reviews and we're excited that our 9 year old with celiac could get fries and a burger. She did feel slightly sick after, which could have been for several reasons. We would go here again to at least give it another chance.
They would get 5 stars except that their beef is not good enough to get top marks. Ordering it "well done" helps. The GF buns are absolutely great. Red Robin's will even sell their buns separately. Bottomless frech fries are marvelous, just marvelous. They will even cook you a batch without salt (in case you are watching your sodium intake). Heinz mustard available on request.
Service is always lacking at this location. Server wasn't very knowledgeable about the GF bun or fries. I even asked manager if one of the shakes had malt and was told I could look it up on my phone or use their iPad. Personally I feel if you as a manager are unsure, educate yourself and look on the iPad for the customer. Then if you are ever asked that question again you have the answer. All in all burger was ok, fries are always great. I didn't get sick. Wish they had a better staff since.its one of the few places I can actually eat out at.
the food was great. the service was horrible. it was very empty so being busy was not the reason.. our waitress was rude. I asked her a question about the gluten free options she said i don't know is it on the ipad then it is. my sister said i can't find this burger on your menu (non gluten free) she said still it's there but didn't show where it was. the list could go on..
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