I've had the best luck here with their gluten free options. I do however dislike how they don't have a gluten free menu on hand and have you check for the options on your smartphone. That was kind of a bummer, but otherwise every time I have gone I have left feeling great.
I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
While I love that they have a GF menu, 4out of 5 times I've ate there the burger was burnt, dry, and completely nasty. I go hoping to have a good meal and end up disappointed every time.
It was a good experience. Waitress knew what I was talking about. She did not put my order next to my companion's order. They had to give me an iPad to see what was gluten free on their menu. When I went to another RR location the screens at each table had that info on it. Not here. I had no issues and I am sensitive. So good to eat Fries out - without the seasoning. I noticed this time they state that cross contamination can occur with fries and burgers.
They are aware of celiac and offer gluten free buns that are pretty good. They also have a dedicated gluten free fryer. We'd eaten there many times until one night, the sweet potato fries arrived with a big hunk of breading in the middle of them. Our waitress called the manager out to show him and they did apologize and comped my meal, but it was too late. I'd eaten 3-4 fries before I noticed the breaking & ended up getting very sick :(
Got the burger with gluten free bun. It was really good! I do wonder why the white corn tortilla chips are not suitable for gluten/wheat free.
The waitress was very helpful when we mentioned our son needed a GF meal. She seemed to take great care in making sure our son's meal was made correctly and informed her manager as well. Since he's only 4, it will be tough to tell if he has a reaction, but this waitress took our requests seriously.
Horrible experience. Notified waitress of gluten allergy apparently she didn't tell the kitchen staff. When I got to the bottom of my fries there were onion rings = gluten. The manager came over and said sorry and left, didn't seem to care and didn't offer to discount our meals they messed up. My kids and I all got sick from it. Very disappointing experience. We won't be returning.
Great gluten free burgers with the gluten free bun option. Awesome gluten free fries as well.
I LOVE this Roseville location. Best service and they make sure nothing touches my burger or fries. I'm always asked before I can even say anything if it's an allergy and my stuff always come out marked specially. They really make sure if you have an allergy your food is safe. Can't say that about the other locations. Folsom is the worst.
We are regulars at Red Robin and usually have no issue. At this location, with the order of sweet potato fries that were supposed to be GF and staff was aware of allergic sensitivity, we found a fried jalapeño, which isn't GF. We stopped eating right then and left disappointed.
Went there yesterday, selected "gluten" to avoid on their allergen menu, and ordered the nachos. When my food came out, I had chips and cheese with no toppings so the waitress went back to check things out. While she was gone, I noticed a noodle melted into my chips. So I grabbed the next waitress that went by and explained the situation. A few minutes later, my original waitress came back and informed me that her manager said the noodle was "OK" because it was a gf noodle (Red Robin does NOT have gf pasta), but they were making me a new set anyway. Then the manager came by and told me that the nachos were "gluten free but not wheat free," showed me how the nachos disappear as an option when you select both "wheat" and "gluten" on the allergen menu, and then continued to argue that the nachos were gluten free. Clearly there are issues with food prep and the management no longer has the knowledge that used to happen at this restaurant. I ended up not eating anything that day. So sad to have to cross this one off my list of places to eat.
Dec 2016 update--went twice this month and both times it was terrible. We will not be going back, esp with other burger choices now in the Midlo area. The GFree bun had very hard edges both times, like they were stale and burger was cold. Previous review--GFree buns available and they are ok, I think they are Udis. I always get the cheeseburger and a side salad. We eat here monthly with kids. I have never had a reaction with those items. At the restaurant, they say the fries are GFree, so I risked it twice and had stomach ache both times, even with no seasoning. Also use to claim their vanilla shake was GFree, I had severe reaction a few years ago even though they supposedly cleaned the mixer and used a new container. So, stick to meat, GFree bun, lettuce or veggie, no extra sauces and you should be ok.
the service was very slow. new waitress was confused and had more tables than she could handle. menu was unclear that the hamburger came with a bun. I'm giving 5 stars because the waitress was still in training, and because the food was great. so far I have not gotten sick. the manager was very understanding and reassuring. we will definitely be going back.
I love everything about red robin, the food, the staff, the atmosphere. And most of all, they are a great place for celiac. They have a dedicated fryer upon request for the fries. They have options for a GF bun or lettuce wrap. And many sides are also gf including ranch. The online menu makes things easy to figure out. I do not get symptoms from gluten but have been diagnosed celiac. So I cannot tell when I have been glutened (a mixed blessing). But I have seen other reviews that report no symptoms.
Fried onion in my gluten free french fries...I've eaten here once before and no problems, the staff seems knowledgeable of celiac disease and contamination. Last time I was here I was able to pull up an allergen list on the tablet on the table but this time they said I had to look at the menu online. Also the root beer float they said I could eat last time they said wasn't safe, so they don't have it all together. Then of course I found a fried onion string in my basket of gluten free fries (dedicated fryer, so something got mixed up somewhere along the line). They were very apologetic but it won't stop the pain that's going to start here in a few hours.
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 10:00 pm