I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
Red Robin is one of the few places that I, a celiac, feel safe eating at. This location is no different. The staff is friendly and willing to make the necessary adjustments to dishes (e.g. I like my Avo-Cobb-O salad vegetarian in addition to being gluten-free). The freckled lemonade is my all-time favorite drink out of any chain restaurant, and the garlic fries are delicious. I recommend!
It's an average chain restaurant that serves burgers, but where they excel is how they handle allergy issues. They are very careful with cross contamination. If they make a mistake, talk to a manager, they will make it right. Gluten free menu is online; just ask for the iPad for allergy options if you don't have a smart phone.
just visited and had a terribly hard gf bun. talked to the manager and he said it's the new buns they will be serving. I seriously could not chew the edges and the bun fell apart while eating it. I go to Red Robin to enjoy a burger on a bun. If this is the bun they offer I will not return.
What was once a safe place to eat GF has gotten me with cross contam the last couple of visits. During yesterday's visit, the fries tasted like onion rings. I've been sick ever since. My kids love to eat here, but it looks like my hubby will be taking them by himself.
Let your hostess and waitress know you are gluten free. They will bring you an iPad which will generate their allergen menu. Server was knowledgeable and I saw on the receipt that she put an allergy alert in with the order several times. Fries have a dedicated fryer so no CC but they will still have to make you a separate batch because the seasoning they put on after is not GF. With that being said, this is a chain and they use a lot of preservatives and not wholesome ingredients which make me feel crappy so I won't be going back (we only went because we had a gift card). If that stuff doesn't bother, they do handle gluten free well it seems.
My family eats here frequently and my celiac daughter has never once gotten sick. They are very careful about cross contamination and usually very friendly and helpful. My daughter loves their gluten free bun, she says it's the best she's ever had. She also loves their chili fries, salads and root beer floats.
Livonia location: I was assured by my server that the sauces were gluten free and that my meal was safe. It was not. I endured four days of painful side effects that started within minutes of eating my meal. The manager did speak with me but did not follow up or offer to comp my meal. I will not be going back.
I am disappointed. yes the food was good. The hamburger was good. The service sucked. We went around 1:30 pm the parking lot was pretty empty. It took 20 minutes for someone to come take the order. The restaurant was almost empty so not sure why we had to wait so long. They use Udi buns which they nuke. Mine was so tough I had a hard time cutting it.
Yummy turkey burger
The server, Austin, was completely knowledgable about what products this restaurant has that are specifically gluten-free, and gave me alternate options such as sliced avocado instead of guacamole. The GF bun was delicious. They do have a dedicated GF fryer but I'm unsure if their fries are really GF so opted for steamed broccoli. Haven't had such a delicious burger in years, Red Robin will be my new go-to!
The gluten-free menu is not a menu in hand, but off your smart phone. They will bring you an iPad if you don't have one. They use a separate fryer they say, but in the bottom of my fries was a battered something (jalapeño?) As you leave the restaurant you can see in the kitchen which is a disaster! Food all over the floor, no order at all.
While they served my meal almost to order (a bacon, avocado burger on a gluten free bun), the burger was tasteless, the bun was hard and chewy and they still put cheese on it even though I asked for none. I've eaten at other locations and did not have quite so poor a presentation.
I eat here regularly with no issues. The staff understands the seriousness of preventing cross contamination. I get the simply grilled chicken on the gluten free bun. My friend who dines gluten-free also likes the gluten-free chili burger and the avo-cobbo-salad (ask to substitute goat cheese for the blue cheese & request the bread be left off)
When I mentioned that I had a gluten allergy, the server didn't hesitate to explain that there's an app that I can browse to figure out what I can have. She didn't seem angry or bothered at all. They also said that the fries are GF because they have a new recipe for their seasoning.
I LOVE going here. The staff is extremely knowledgable about allergy concerns, and they have a special menu stating what you can eat. As a bonus--the fries are GF!! (Just ask for no seasoning, as some people may have a reaction.) I absolutely recommend the Red's Tavern burger.
I was very skeptical going into this restaurant but they had a great allergen menu, which was only available online. I had a burger with a GF bun. Very tasty. Still wish hey had GF fries or onion rings, but I'll take what I can get. I will definitely come here again.
Delicious gluten free Red Robin cheeseburger on a g free bun, careful kitchen prep, and friendly service. I told the server I had an allergy to gluten not by choice but by requirement, and the server said they would take extra precautions to keep my food safe. When the manager brought my "gluten free burger" (words upon delivery of food) I knew they had. After our meal we chatted with the friendly server who said a family who has a child who is allergic to multiple ingredients can only eat out at this restaurant due to the extra care they take in the kitchen. They cook his burger on a piece of foil on the grill. This location really cares about food safety, and my burger and extra fries were delicious.
My usual standby for a restaurant. The gluten free bun was chewy and tough. The burger tasted like it came out of the freezer. Frys were just so so. I was disappointed, my first bad experience at a Red Robin. However, not bad Glutenwise, but food sucked.
I am super sensitive Celiac and I reacted to something, or I'd give 5. It wasn't a big reaction, but still enough I was in pain and dealing with the repercussions. They have an iPad you can ask for, put all your allegories into, and it will tell you what on the menu you can have. They also have gluten free buns. I would recommend to those not as sensitive as I am, and will try again in a few months.
It was wonderful to have options and a gluten-free bun but the GF menu is only on-line and it was time consuming looking up every item individually on different links. I missed a lot of conversation while researching my meal options. I would have preferred to be handed a menu that lists the burgers, cheese, sauces etc. in one place rather than fiddling with my phone. You also have to be careful because while 'cheeseburger' was on the GF list, the waitress, knowing I was Celiac, offered me choices of cheese including blue cheese. I then asked her to wait while I found the 'cheese' section of the website (which was a separate link than the cheeseburgers) only to find that blue cheese is not gluten free. I would recommend careful pre-planning before you go, but I do appreciate that I can have a cheeseburger & fries like a normal person here. They are making a great effort, but I'd really like the convenience of having a menu like everyone else.
Diners beware! The last 2 visits at this Red Robin have been riddled with issues. The first visit I explained to the sever that I am allergic to wheat (anaphalatic), placed my order for gluten free bun and gluten free sweet potato fries. Took one bite and knew I was going to be In trouble. The fries were placed in the same frier as onion rings. The manager tried to assure me that would never happen. I had her smell the fries...she believed me then. We decided to try the restaurant one more visit. This time the the kitchen manager and manager couldn't decide if the fries were wheat free or gluten free based on the corporate website. I opted to skip the fries all together and just eat the burger. My husband ordered regular fries and they reeked of fried onion rings! He has no allergies, so not a big deal for him other than the fries tasted horrible. But placing fries in onion ring fry vats is a normal practice for this location. In my opinion, the staff both kitchen and wait need to be better educated on how important it is to serve gluten free food. If that can't be done just don't claim to do so...it's ok. Much better than making a customer extremely ill.
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