I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
Great experience with their fancy schmancy iPad like devices they use for an allergen menu. It was nice to eat like a normal person.
In 2013 and 2014 I had great service and I was there enough that some of the staff already knew what I needed. Gluten free items and meals were right on and never got sick. Currently in 2015 I have to check when you get them because sometimes there's a mix of gf and not gf. Ie.... Cooked chicken in wrong sauce or wrong but on order to go, but over all very good restraunt and gf friendly. Just keep your eyes open and double check.
First time to Red Robin and it was overall a very good experience! I had a little trouble ordering but the manager, Gary, came over and got things straightened out! His son is gf and Gary knew exactly what I could or could not have. He was very attentive but not overly so. The gf buns are really good! Gary said I could buy some buns to take home anytime I want. Best part is I did not get glutened!
The best Gluten free burger my son ever had. The bun was amazing. The restaurant is very accomodating on making gluten free dishes and they have an IPad were kids can play with and choose their gluten free meal.
Food is stellar with lots of options. Dedicated fryers mean bottomless fries! EDIT 2/19/15: I have to take two stars off, however. Yes, the food is great and yes, there are a lot (*A LOT*) of options. However, be sure your server absolutely knows what your order is when you order it. Every time I have been to this location since I left my previous review in July 2014, they've gotten my order wrong. While I was never in a situation of being served a gluten-containing item instead of the gluten-free version, you really have to be careful.
Food was excellent. Their gluten free bun was so moist, I almost thought it couldn't be gluten free. Their fries and signature blend season are gluten free as well. I wasn't crazy about the GF menu being online and having to look it up on my phone, but overall it's a good eat.
I have eaten here twice without getting sick. However, last time I went I specifically ordered a GF burger but it came out on a regular bun. Luckily, I knew what the GF bun looked like and told our waitress. She was helpful and took it away. They cooked a completely new burger that was delicious. I did not get sick. Fries came out without the seasoning (if you order GF this is standard).
So many things wrong but i will say the main entrees were very good. Drinks were beyond bad, they were atrocious. There was no carbination in the soda. Both my wife's and my drinks were flat. My wife then changed her drink and they got it wrong. They don't have a printed gluten free menu. instead, they hand you an iPad which has allergy information but you need to refer back to the main menu to understand what you're really getting. It's very annoying. Also, some of the menu items that were on the Apple iPad are no longer available, making it further confusing. Red Robin needs to rethink how they handle their gluten free alternatives. I would be embarrassed if I were them.
I've been there 4 - 5 times since I was diagnosed with Celiac disease. The first time, I had a reaction afterwards. I went back again and was fine, so I've been back several more times, all with good experiences. Just be sure to tell your server when you order that you need GF. All the ones I've had seemed pretty knowledgeable on the company policies and procedures for handling GF food. They said they have a separate fryer for the GF fries. They also said that their fry seasonings are GF (maybe they weren't in the past?).
I worked at a Red Robin as a server, and I know that they take precautions against cross contamination, and they also have a dedicated GF fryer. My husband has celiac and is VERY susceptible to being glutened. We have eaten here many times, and haven't had a problem. They also have many more options for GF, and offer GF buns which many places do not. I also know that our local Celiac group meets at Red Robin for some of their meetings, so I would say this place is a pretty good bet for most Celiacs, at least the one where I live.
Awesome buns!!! Gluten free menu is full of options. My order took a little longer but it was only to insure my safety from cross contamination! Very friendly staff and the manager checked in regularly to make sure I was happy and let me know what was safe and almost safe depending on how sensitive I was etc. awesome experience!! And did in mention the buns!!! Best I've had!
They have a designated gf menu with quite a few options. I ordered the chicken bruschetta sandwich with a gf bun. It was delicious. The bun was soft and did not have that "gluten free" taste at all. Being able to have their fries was a big bonus. I left there very happy and will definitely go back often.
The bun was really good. Fries are now made all gluten free. Plus, they put your food in a special basket so they can keep gluten items away. They do not have a separate hard copy menu. I had to pull it from their website. Their items under the nutrition and allergy section does not provide detail of the food. I needed to find it on their menu to see what all it consisted of.
Terrible! They had no menu. Told us they had cards unfortunately they are on order. Manager never came over. We had to walk out. The manager should know about their items. Will never go to another Red Robin!
Yum! I ordered a burger with a gluten free bun. YAY! I also ordered a strawberry limeade and it was amazing! Be careful with seasonings and fries- they are contaminated. I recommend!
Love their burgers with a lettuce wrap!
I went and had the grilled chicken with a GF bun and the bun was absolutely amazing but I would not recommend the grilled chicken.
Great options for glutenfree hamburgers my go too place
Left without eating here today. The hostess was irritated to have customers and the server cut me short when I tried to clarify the prep for my gluten-free order. I felt very anxious about my food after the weird, disinterested service so decided not worth the risk. Won't be back to this location.
The buns are okay and the fries have never made me sick, but you're better off making a burger at home. The food just isn't very good unless you like greasy gut bombs.
I am lactose/gluten intolerant and I had the worse reaction last night. I had the grilled turkey burger, gluten free bun minus the sauce and added the honey bbq sauce. Everything was suppose to be safe according to their allergy menu. I even had the gluten free french fries. With in 2 hours I had the worse gas pains. This morning I am trapped in the smallest room in my house! I have had the same thing at the Newark location with no problems. 😞
Dedicated fryer and unlimited fries
Food is good , if they get it right. Make sure you watch everything that is brought to your table. I have gotten a regular bun more times then I can count .. But then I get my meal for free... So it works for me.
Found a deliberately placed fried onion on my burger. Definitely not there by accident. Told the staff about it, and they took care of it and were super nice about it, but told me that it was the second time that it has happened today. I always have some sort of issue when I come here, and now I know why. The cook staff need to be fired. BE CAREFUL FOR THOSE OF YOU WITH CELIAC. This only fuels my distrust for going to any restaurants.
I work (and live) right down the street from this Red Robin. I don't know why I keep going back. It has always seemed to be hit or miss with gluten exposure-but this time-I am REALLY sick. I just don't think they get (or care) what it means for a Celiac to be exposed to cross contamination. I am done. It's too bad they just can't seem to get it right💀
Ate here multiple times no problem. They have a dedicated fry fryer so no cross contamination. Or so I was told. Today after eating a basket of fries, we found onion ring crumbles at the bottom of the basket. Not going back. I let the manager know that it was very frustrating. Not acceptable in my opinion.
Visited as we drove through towards vegas. My worst experience at a RR. Ordered gf understanding the risk of CC. Picked up my burger and their was a breaded onion under it plus salad arrived with croutons despite requesting none. They replaced the bun and were accommodating but it was annoying.
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