I've had good luck dining in at Red Robin but take out has been questionable at times. I think this is because the servers are educated and know what to look for if the kitchen makes a mistake.
I went to Red Robin based on the reviews I read here regarding a gluten free menu. I'm very pleased that I was able to have a gluten free burger, bun and fries and didn't get sick. I did ask for a gluten free menu and was told by the hostess I had to use my smart phone to look at their dining menu while I was sitting in their restaurant. I was also told they had IPad's but they preferred customers use their phones. They also served me a burger and fries that did contain gluten but picked it back up off the table realizing they handed me a burger and fries that did contain gluten and started the order over. The server who assisted me was very nice, tried to be helpful, got out an I Pad to show me a menu. I'd just encourage folks who do decide to eat there who have Celiac or a gluten sensitivity to be very careful. If they didn't catch the error in serving me the wrong food, I'd of course have been glutened. I'd also say that if you are at a restaurant that has a dedicated menu available, have it in the restaurant. Not every one has a smart phone available nor should anyone have to access the Internet for the menu while in house dining. I'd love to have a go to place since its in our area. Really hope they continue providing a gluten free option because it's very needed. Only 4 stars because of how we were treated by the hostess regarding needs. Some of the staff really tried however to serve, do it well and safely.
Delicious! You can get a hamburger here and the buns are awesome and not dry or tough at all!! :) super friendly staff and the plates are different than the ordinary ones which I find comforting.
We love eating here! Every server is trained on how to be sensitive to allergies and gluten free needs. A great place to eat safely! UPDATE ALERT! They have new GF buns that are also soy free! The famous RR seasoning has also been redesigned to be GF and soy free...which means the guac is now GF too!
This is the only restaurant I know I can eat at safely. I have never felt sick after a meal and when I tell them I have a gluten allergy the manager always brings out my food in a special yellow basket and checks on me frequently. I do miss their gluten free buns but the lettuce wrap is very good. Only complaint is that their guacamole isn't gluten free, but they've always subbed it for avocado slices for me without charge. Great place for a burger and guaranteed gluten free fries, they have a dedicated fryer.
Good bun from French Meadow Bakery costs $1.00 extra. You can also buy buns from Red Robin for use at home. Wish they had a fryer dedicated for gluten free fries.
Definitely a safe place to eat as a celiac. The manager went above and beyond to insure I was safe and informed. Food came out in a yellow basket to indicate it was GF too. Bun and the lettace wrap were good on the burgers. Now let's talk about the food. I'd safely say that McDonald's burgers are thicker and probably taste better (haven't had one in 20 years). The meat is barely 1 /8 inch thick and tasteless frozen patties. Honestly even my friends that ate normally said it wasn't worth the money. Overall it was a safe place to eat....but the food was a disappointment. if you are in Lincoln and want a burger that is safe go to Sportscasters. 3 out of 5 is for the food quality. Safety wise they get a 5 out of 5.
This is our go-to place when eating out. The manager always comes out to verify our order and double check any food allergies. I love that they have a dedicated fryer so we can have the fries (without the seasoning). The gluten-free buns are actually really good as well. They are a bit denser than regular buns but definitely don't crumble like some gluten-free baked goods do. We eat here a lot and only once has my hubby (who is celiac) had problems. We didn't have the greatest waitress that night though. Overall this is a pretty safe place to eat.
These people know what they are doing and if you have any concerns talk to the manger. They are always there to make sure your experience is pleasurable.
LOVE! Just ask for an allergy menu at the front, and be sure to tell them what your allergies are. Never hurts to order from a manager. I always write my order down and just let them take it to the kitchen. It helps about mistakes. Important notes: ask for no Red Robin Seasoning on your burger and ask for allergy-safe fries without Red Robin Seasoning (they have a separate fryer). They have gluten-free buns for an additional $1 also, or you can get a big lettuce wedge wrap for free (tastes great)!
always a good feeling to know i can get great food that is safe to eat. they have a gf prep station so cross contamination isnt an issue. we love u red robin!
You need to ask the hostess for their gf menu. Dedicated fryer - the fries were delicious! I also had the California chicken sandwich- quite tasty!
Beware!! Twice I've asked for gf menu and TWICE after I've ordered and began eating, they've let me know my food contained gluten/was contaminated. Both times with a "oh is this an allergy or a preference?" Question from management..... I don't understand that but I won't be given them a third attempt.
General manager came over to our table (neice has celiac) and told us about their special prep area, gluten free fryer and had an iPad with everything we could order. They cook their burgers initially on a rotisserie type grill that is ver safe. We just had them run ours twice and skip the flat grill to avoid any cross contamination. Server was very nice and helpful
Brought an iPad to order on. The iPad wasn't working, but the bartender was very familiar with what and how to order to make sure that my meal was safe. Will come back for sure. My only complaint is that they have Redbridge gluten free beer on display, but no longer serve it.
Great menu options
Very knowledgable and honestly one of the best GF buns I've ever had! I've ate here several times and never became ill. I highly recommend.
While this is not my favorite RR location, the practices are pretty standardized across the chain so you can rely on safe food for GF needs. My celiac kids are so happy to get fries and a burger on a real bun.
Our server was great... But like all restaurants you have to be guarded :-( i ordered my burger and asked them to tell the kitchen we have Celiacs - my burger came out with fried jalapeños. Also beware this location does not have gluten free french fries
The waitress was amazing. She was VERY informed about gluten sensitivities, including telling me about the designated fryer for the French fries before I even asked. It was refreshing to have wait-staff who really understood my dietary needs and be so enthusiastic with her help.
I have visited Red Robin twice since I was diagnosed with my gluten allergy. My first experience, they gave me a meal that was not GF when I ordered it GF. I was sick all day. My second experience, I ordered the Southern Charm burger; the GF bun was so hard I could not even eat it with the bun, I ate the patty by itself. I do not recommend the Red Robin in Manchester, NH on South Willow street if you have a severe allergy.
Terrible service. They couldn't get their tablet with the allergy menu to work so I was told to use my phone. The server was not very knowledgeable and did not instill confidence that my meal would be gluten free. She said she would ask the chef my questions but never came back to the table until our order was ready. I was annoyed that she put the order in without checking with me first. I wouldn't have asked the questions if the answers didn't impact my order. The food was mediocre and I didn't feel great afterwards but I didn't get violently ill either. I would not go back again unless I talked directly to the manager or the chef.
The kitchen and wait staff are not trained on gluten free or cross contamination. If they passed a training course, the material is not enforced in the restaurant. Management doesn't seem concerned about allergy related issues either. While other restaurants in the chain are dependable, this one is one to avoid.
Service has always been excellent. I really enjoy going out for a hamburger. So good! My only complaint is the menu has to be looked at online for gluten free. Aside from that very celiac friendly waiter/waitress always makes sure bun and fires are gluten free.
I have been here many times before and after going gluten free. I always have a safe meal. They do have a separate fryer for fries and gf buns.
Asked for a gf bun and they asked if it was an allergy.
Knoxville TN turkey creek location: we ordered 2 burgers to go, one gluten free with plain fries (with no seasoning i was told would be safe as they have a dedicated fryer) first off: the tablet the server gave me which had the allergen menu on it was filthy. next, the burgers were way overdone. they didn't label the to-go boxes, so i had to guess which one wouldn't make me sick. the fries definitely had some sort of seasoning on them, so i was afraid to eat them. i called the restaurant the next day to ask them to identify the buns (one had sesame seeds on it, the plain one was g/f) so i could be sure to eat the right one.......... the outsides of both boxes had crumbs and lettuce stuck to them. i just ate the burger and i am not sick, but for nearly $40, (because i tip, because my daughter used to be a server and i know how poor they are) i think i'll skip this red robin next time. i think i simply dodged the bullet playing russian roulette with the dirtiness of this place.
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 10:00 pm