A&W

2 ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

465 Merecroft Rd
Campbell River, BC V9W 6K6, Canada

Most Recent Reviews


Celiac

Overall Rating

Review


EDIT to previous post: I have eaten here several times since the first review. The staff questioned me about the fries, and stated they are in the same fryer as the chicken etc. this was shocking news, as 2 previous staff members told me it’s a completely separate, dedicated fryer. On that visit I opted to NOT eat the fries. I’m still uncertain what is correct. They do however take extra caution on the preparation of lettuce wrapped burgers, and prepare in a separate area.



I was able to eat here safely. Eat at your own comfort level of course, but I was able to find out that they have a dedicated fryer. They only put regular and sweet potato fries, which do not contain gluten in the product according to allergy guide on website. They wrapped by teen burger in lettuce, and the associate went to the back and explained to take extra precautions when preparing my burger. It felt awesome to eat a burger, fries and a root beer again 😊

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 11 months ago read full review

Celiac

Overall Rating

Review


I love the lettuce wrapped uncle burger and have never had a reaction. Make sure to ask for separate packaging, because once they put my burger in same bag as my partner’s onion rings, and the crumbs got all over my burger. But every other time has been fine and we eat there pretty regularly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Fast Food
  • Takeout

Photos


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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


If you ask they will lettuce wrap any of the burgers. This is a nice as it can be difficult finding gluten free food that’s cheap. I often get the buddy burger lettuce wrapped - 3$ for the burger opposed to fancy restaurants charging 20$ for a similar product.

There is a chance of cross contamination but I’ve been okay so far. If you’re very sensitive or don’t want to take the risk, don’t eat here.

Fries are NOT gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


A cross contamination nightmare!!! I usually online order a beef burger lettuce wrapped, leaving a note to be extra careful of cross contamination from gluten products, especially bread. I will never order from here again after what I observed. They have a window where you can see into the kitchen and while I was waiting I that saw that the person making my lettuce wrapped burger was not wearing any gloves, neither were any of the other staff. The worker made a burger with her bare hands, sticking her hand in a bag of buns before serving, then immediately with her bare unwashed hands started making my lettuce wrapped burger, then immediately back into the bun bag for the next order. I was disgusted with the lack of care for cc. They also do not have a dedicated fryer, so oil is also cross contaminated even if you just want regular fries or sweet potato fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


I get a lettuce wrapped double buddy burger with bacon and cheese it’s a very tasty and cheap snack.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I eat a lettuce wrapped double buddy with bacon and cheese and have had no issues for years and it’s the cheapest gluten free snack i can get on the go.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Their fries are in a dedicated fryer, can’t say there isn’t cross contamination.

The fries and hash browns have no gluten ingredients! It’s tapioca starch etc

You can always ask and they will show you the ingredients list!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info