Gluten Free at Chili's

204 ratings
Gluten Free Menu, Kid Friendly, Restaurant
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Celiac
1 week ago
Not celiac friendly

Did not know much about Gluten free. I got gluten free streak and mashed potato. I warned them multiple times and still for some reason there was bread on top of my meal. They did not apologize or ask if I wanted anything different

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Celiac
3 weeks ago

This is a chain restaurant with a GF menu that has some options. I had the 1976 chili tacos. The staff wasn’t too knowledgeable but they were accommodating to my request of glove change. I did not get sick which was nice since I was on vacation.

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4 weeks ago
Celiac friendly

Server and cooks went out of their way to ensure I got a good meal without getting sick. I definitely recommend them

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Celiac
1 month ago
Not celiac friendly

This location was very clear with me that their food was not gluten free and they could not assure I would be safe. Could not even order a margarita. Ended up drinking a cider and eating somewhere else! They did say the fajitas may be good but not for someone with celiac.

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Celiac
1 month ago

Had just started with a lethal wheat allergy and was quite sad that my wheat life was over. This was the first safe place I was able to eat out at. This Chili’s had a variety in their menu and I was able to eat. Ribeye with loaded mashed potatoes and steamed broccoli. Such a basic, but so tasty, yet GF meal. It’s a definite go-to for me. 😋

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Celiac
1 month ago

Ordered food to go. Had the ribs with bbq sauce, corn and mashed potatoes. Also ordered a side salad no croutons. I specified I was ordering from the Gluten Free menu. Entree was great. Salad had a hidden crouton. 🙄Luckily I found it before eating it. Servers/kitchen needs educating that celiac customers can’t just have the croutons picked out. Don’t be lazy and make a fresh salad.

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Celiac
1 month ago
Not celiac friendly

My Celiac son order the fajitas with corn tortillas specifically telling the server he had Celiac. He ate one and half before my husband who had taken him there noticed they were flour tortillas and not corn. She said it was the kitchens mistake and apologized profusely however the damage was done. They tried to make up for it by taking the meal off the bill and gave them a $20 gift card but we will never go back with that kind of carelessness. Be very careful if you go.

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Celiac
2 months ago
Celiac friendly

I told the waiter I have celiac when I made my order, and a few minutes later the manager came out and said she also has celiac, and is going to make my food to make sure it’s safe. She told me to ask if she (her name is Sunshine) can make my food whenever I come back. Also, the ziosks at the tables have allergen menus on it, and includes cross contamination as a category!

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Not celiac
2 months ago
Not celiac friendly

If I could give zero stars I would, but it’s making me give at least a 1 star rating. I recently became gluten free after learning I had an auto immune disease. I’ve been terrified of going out to dinner but after 3 months of eating strictly at home, went out on a dinner date with my husband. I did my research, looked at the menu ahead of time, told my server I was gluten free, ordered off the gluten free menu. Ordered the grilled chicken fajitas (corn tortillas). I ate 2 1/2 of my delicious fajitas before the waitress came back and told me they gave me flour tortillas by mistake. This is why we just should stay home

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Celiac
3 months ago
Not celiac friendly

Not a great experience overall and then got immediately glutened; would not recommend

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Celiac
3 months ago
Not celiac friendly

DO NOT eat here if you have Celiac! just left and I am already hurting and getting a headache. Told the server I have celiac and ordered off the gluten free menu. After eating a bit of it I could feel my stomach churning. I told the server to let management know they need to take those items off the gluten free menu. They still charged me for them and didnt even apologize. The hostess seemed like the only knowledgeable person there so because of her I gave them a 2 instead of 1

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3 months ago
Not celiac friendly

No gluten free menu. Staff doesn’t know anything about that.

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Celiac
3 months ago

Be cautious because their corn chips are fried with their breaded items, making them exposed to gluten. It is listed as gluten free on their menu, and the wait staff has always said they were gluten free. But during our last visit, one staff member was nice enough to tell us how they are prepared.

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4 months ago

Went to the chili’s in terminal E. Staff seemed confused with my requests but luckily it was easy enough to find their gluten friendly menu online. Please note that online menu also states that cross contamination is possible here. Though they add blue * to show items that are cooked with items with gluten. Food was as expected okay and not the cheapest but such a find in the airport when options are limited.

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Celiac
4 months ago

Awesome service, I explained gluten free to them and the waitress and manager went out of their way to help me. The food was great, I had chicken mushroom fajitas.

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Celiac
4 months ago

Ok, so I read the reviews and decided to try it out anyway. As stated , the only copy of the GF menu was lost. I asked to see the manager who was as very helpful. She could not guarantee that any chicken or meat would not be cross contaminated and suggested the salads. Not wanting a soggy salad I requested the dressing on the side. I had the Caribbean salad without chicken or shrimp. The manager added extra oranges and cranberries. I did not get sick.

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Celiac
4 months ago
Not celiac friendly

The staff did not know what gluten was. I got sick immediately after I ate a salad that was on the kiosk gluten free menu.

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Celiac
5 months ago
Not celiac friendly

Beware of this place. If you tell them you can’t have gluten, they’ll still serve you something with gluten in it. I’m not sure they really understand . I’ve tried going there more than once and each server thinks they know what they are talking about. I won’t go back as it’s not worth getting sick every time.

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Celiac
5 months ago

Gluten Free information is on the tablets at every table. Food was good, and the staff was understanding of my dietary restrictions. Didn’t get sick, so a win all the way around. Re edit Glutened!

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Celiac
5 months ago
Celiac friendly

Asked for the fajitas with corn shells of course and there were very compliable. Even went as far as getting the manager to say that they would be sure to put it through the oven with a clean pan so I wouldn't get sick. Very thankful.

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Celiac
5 months ago
Not celiac friendly

Service was great, I got a to go order of the Margarita chicken, it wasn’t until I was half way into the chicken I realized it appeared to have been put onto a bead of rice and taken off and put into my to go container therefore being cross contaminated. So even though I had expressed I had a “gluten allergy” (way faster to explain than celiac), the kitchen staff didn’t seem to understand how sensitive that much of a cross contamination can be. I did get sick, and it appears only due to a slight contamination I didn’t get destroyed, but still enough to be noticeably glutened.

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Celiac
5 months ago
Not celiac friendly

Pretty sure I was glutened here. I think it was the baked potato soup even though it was on the gf menu. This is the second time I have experienced this at Chili’s. I do not feel safe, as a celiac, eating here again.

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Celiac
5 months ago
Not celiac friendly

Pretty sure I was glutened here. I think it was the baked potato soup even though it was on the gf menu. This is the second time I have experienced this at Chili’s. I do not feel safe, as a celiac, eating here again.

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Celiac
6 months ago
Not celiac friendly

they have a gluten sensitive menu and it's on their little tablet things at each table. there is risk of cross contamination.

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Celiac
6 months ago

Permanently closed in Terre Haute, IN.

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Celiac
6 months ago

Everything is Frye’s in common fryer. Little scary

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Not celiac
6 months ago
Not celiac friendly

Eaten here a few times, ok first visit, not so good on last two. Limited menu and I think there is a lot of cross contamination. Not on our list to visit again.

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Not celiac
6 months ago

Neither the hostess or the waitress was aware of a gluten free menu or allergen list. I don't know why they are showing on this APP if they have no accommodations.

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Celiac
6 months ago

Have a list of menu items and allergens each item includes. You decide. Waiter was not knowledgeable. Plain burger with a pickle, a sprinkle of lettuce. I didn't have any problems.

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Celiac
8 months ago

Me and my daughter love this place. Love the chips and salsa. It's also nice to have a gluten free menu as well.

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Not celiac
9 months ago

No separate gluten free menu at this location, but they have a digital version of the allergen information that you can cross reference with the menu. I ordered tacos with corn tortillas and rice and beans. The meal came out with flour tortillas and chips, so I asked them to take it back. On the positive side, they did re-cook the meal, and they also gave it to me free of charge after the manager came out, apologized, and assured me my new meal would be safe. On the negative side, it took them about 20-25 minutes to re-cook the meal, and the rest of my family had pretty much finished eating by the time I started. I will probably try other gluten free options in the area before I come back here.

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Celiac
9 months ago
Celiac friendly

With the new iPad type things on the table, usually used for games - they have a “diet” section which shows all items that are made with gluten, milk, soy, vegan/vegetarian, etc. The staff is always great and always gets you exactly what you want. I felt very safe and comfortable eating here and never have an upset.

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Celiac
9 months ago

I love The gluten free hamburger!!

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Celiac
9 months ago

I had the margarita grilled chicken off of the gluten friendly menu and was sick before I even left the restaurant. I've had luck with the sirloin steak and mashed potatoes before though.

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Celiac
9 months ago
Celiac friendly

Chili's did a great job helping me with my fajitas, to get everything right!

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Celiac
9 months ago
Not celiac friendly

Very few options and sides not properly labeled or cross contaiminated

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9 months ago

I got the To Go. I used to eat at Chili’s all the time so I know what is and isn’t gluten free. Margarita Chicken is good without tortilla strips. Service is kind of crappy, but whatever.

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Celiac
10 months ago
Celiac friendly

Same as other Chili's -- they have some options, and the staff have had some training. I imagine the risk of cross-contamination is there, but I have never gotten sick. I usually get the BBQ ribs with "original" sauce, and a salad. This particular Chili's was very busy and it took about an hour to get our food. Our server was very friendly, but we had a lot of trouble getting her attention for anything. The GF options are listed on an electronic kiosk at the table. It was decent compared to other Chili's I've been to, and honestly there is NO WHERE in Hobbs that knows anything...at all... about gluten. If you're traveling here and you need to eat, Chili's is probably one of your best options.

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Celiac
10 months ago

Hidden crumbs of croutons at the bottom of salad. Sick for almost a week. I would give a -1 i'f I could not worth the chance

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Celiac
11 months ago

If you get the right server they will take care of you!

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Celiac
11 months ago

No! We visit CA kids once a year. Had a problem last year. Tried again. Hostess, waitress both literally flippant. I showed waitress the April 2018 menu on my phone. Asked for manager. Manager said there’s a gf button. Our fajitas came out with flour tortillas. If this was the last restaurant in the San Fran area, I’d never return. They truly don’t care.

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11 months ago
Not celiac friendly

Told us that they have NO gluten free menu items.

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11 months ago
Celiac friendly

The waitress we had and the kitchen staff were knowledgeable. Better selection than most restaurants I’ve visited since I was diagnosed. Had the shrimp bowl without the tortilla strips from the fresh section of the menu. It was very good and a nice change from my usual choice of salad...or salad...because that’s the only choice in many restaurants.

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Celiac
11 months ago

They have a gluten free menu on the Kiosk and it even tells you what part of certain gluten free dishes could be cross contaminated so you know what to avoid if you’re super sensitive to gluten! Will go back again for sure. :)

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Celiac
11 months ago

The awesome thing about this restaurant is that on the kiosk at your table they have the whole gluten-free menu so you can see what actually has gluten and what might have gluten! I am not totally sure about cross-contamination but I do know that I have eaten here over 10 times and never been sick… Even though lots of other places have made me sick before!

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Celiac
11 months ago
Celiac friendly

Most of the staff is very knowledgeable. Management takes training very serious. Don't trust the ziiosk; it does not account for cross contamination in the fryer.

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1 year ago
Not celiac friendly

The menu is not labeled for GF or allergens. The tabletop ziosk had a spreadsheet to see which foods had allergens, but it was cumbersome to pick something and then look it up in the regular menu to read about the dish. Waitstaff was not knowledgeable about GF. Very limited options. No GF desserts. I did not feel comfortable eating here.

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Celiac
1 year ago
Celiac friendly

Variety of choices. Server was knowledgeable about celiac. Enjoyable meal.

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1 year ago

Margarita chicken was excellent

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Celiac
1 year ago
Not celiac friendly

Don’t trust to eat here.

Gluten Free Features
  • Gluten Free Menu
Categories
  • Kid Friendly
  • Restaurant
Bacon burger with no sauce and no bun. Yum!
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The so-called GF wings. (After we asked.)
More choices
Gluten free options on the table tablet.
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