This place may or may not be okay for people who are just avoiding gluten. But when you need to avoid gluten, dairy, eggs, and soy protein, it becomes very important to have someone who can tell you what ingredients are actually in the foods, and suggest items and substitutions that might work. This place is absolutely not safe for those with food allergies. The manager said they don't have ingredient lists for all their foods, and that she doesn't know anything about it except how to use the computerized kiosk.
I ate here (I'm a celiac) and didn't have any problems. I ate the loaded potato soup to start and had the chicken fajitas with no tortillas. It comes in a cast iron skillet so I asked it not be done in cast iron and served on a regular plate to avoid cc. I also ate the black beans. I had chips and salsa with no problem. They told me they had a dedicated fryer for the chips. Double check to make sure that doesn't change to be safe. They had a white binder of menu items for diners with allergies. It was helpful. I'd eat there again.
This is one of our date night go-to restaurants. The food is always excellent and I've never gotten sick there. I always make a big deal of my gluten and dairy allergies, and often ask for the manager if my server seems iffy. They have a gluten allergy menu that you can order from, but remember to always ask for special treatment, like a clean grill, etc.
I'd give it zero stars if I could. Worst service ever. Couldn't even tell you about the food, as I eventually walked out before receiving it. Guess I'll have some chips. Definitely will plan in advance for this airport next time.
Great selections on Chili's gluten free menu, however, the roswell location is a freak show when it comes to knowing what gluten free is. It wasn't the first time I received a plate covered in gluten after specifically saying, "gluten free... no bread", etc, and seeing as I hear of this happening to a number of my gfree friends often, it won't be the last. DO NOT EAT HERE if you have Celiac. Restaurant employees, one favor you can do for the allergen community would be to educate yourself on each allergen you have a specific menu for. It is the server's responsibility to take special interest in making sure the plate comes off the kitchen line without any bread. Chili's always fixes the issue, the initial wait time is already ridiculous... now watch the rest of your family eat their food while you wait for a new plate to come out.
I mean it's chilies so eat their at your own risk. I have Celiac and have eaten at the Capitola location on occasion for several years and never gotten contaminated. however I would advise you to look at their allergen menu very carefully and be super specific when ordering since most of the servers don't even know what gluten is. They do have good steak, chicken, fajitas, soup and salad that can all be made gf. Be forwarded their tortilla chips ARE NOT gluten free.
I came here for lunch and was trying to figure out what was gluten free. I told my server I was gluten free and he pulled up a full list of gluten free options. I got the chicken ranchero tacos on corn tortillas and the southwest chicken soup without tortilla strips and I did not have a reaction. Glad to have one more place to eat that's safe
Do not eat here!!!! I ate here two days ago and have been more sick than I have been in years. This is not just a cross contamination reaction. I ordered off the menu, said I had celiac and explained. I ordered the tequila chicken over beans and rice. There is gluten in it somehow.
Ordered Mexi bowl but had chips on top when they brought it to me. Got a new order and while eating found chips in it. These are not gluten free. Leaving in pain and without finishing my meal.
The gluten free options were not as extensive as the corporate menu I found online. However, I understand the difference between corporate and privately owned stores. I ate the ribs and baked potato recently and had no issues. The manager stated that their french fry fryer is not a dedicated fryer. I am thankful they were truthful!!! Our wait staff was excellent and look forward to stopping by again when traveling through.
Usually they are good and safe, but they served me flour tortillas last time I was in there and insisted they were corn. A few minutes later they came and told me they were in fact flour. It was too late...I had already eaten half of one and was sick for several hours :(
Have a printed allergen list and the server knew what I meant when I said I have celiac and needed my plate to be gluten free. Had the Old-timer cheeseburger with loaded mash potatoes. Pretty good!
Tex-mex with a limited Gluten-Free menu. Nothing fried is safe including their tortilla chips. The "Craft burgers" are made Gluten-Free by omitting the bun, fries, and onion rings. Their Gluten-Free menu contains a prominent cross contamination legal disclaimer which definitely does not inspire confidence. I decided not to eat anything, but at least the Margarita was good.
Ate here last year and ordered a salad with no tortilla chips (suggested GF meal). Half-way through eating there I found tortilla chips buried in the bottom of the salad. They comped the meal and luckily I didn't get sick (I did take some activated charcoal though). I probably won't eat here again though.
This is a full service restaurant behind security inside the terminal. The manager offered me a written list of items that could be modified to be gluten free, but they did not have GF bread products or a GF fryer. I had a bunless burger with a side of broccoli and did not get sick.
I am so happy with this restaurant. I have Celiac Disease and they are very accommodating. I went here for Veterans Day and the staff was wonderful. They made my free meal Gluten free for me and even double checked on how I was doing. I go here when I need a great meal.
Ordered baked potato soup off the gf menu and they were busy and apparently the soup got cold while waiting for the rest of my table's dishes to be ready so they put flour in it to thicken it. I wondered why it was already mixed up as opposed to the normal garnish on top but didn't think anything of it til I was sick. This location is nasty anyway... every time I've been here there has been food on my silverware still which is not only gross but also dangerous for celiacs.