Gluten Free at Chili's

205 ratings
Gluten Free Menu, Kid Friendly, Restaurant
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2 weeks ago

Went to the chili’s in terminal E. Staff seemed confused with my requests but luckily it was easy enough to find their gluten friendly menu online. Please note that online menu also states that cross contamination is possible here. Though they add blue * to show items that are cooked with items with gluten. Food was as expected okay and not the cheapest but such a find in the airport when options are limited.

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Celiac
2 weeks ago

Awesome service, I explained gluten free to them and the waitress and manager went out of their way to help me. The food was great, I had chicken mushroom fajitas.

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Celiac
2 weeks ago

Ok, so I read the reviews and decided to try it out anyway. As stated , the only copy of the GF menu was lost. I asked to see the manager who was as very helpful. She could not guarantee that any chicken or meat would not be cross contaminated and suggested the salads. Not wanting a soggy salad I requested the dressing on the side. I had the Caribbean salad without chicken or shrimp. The manager added extra oranges and cranberries. I did not get sick.

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Celiac
4 weeks ago
Not celiac friendly

The staff did not know what gluten was. I got sick immediately after I ate a salad that was on the kiosk gluten free menu.

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Celiac
1 month ago
Not celiac friendly

Beware of this place. If you tell them you can’t have gluten, they’ll still serve you something with gluten in it. I’m not sure they really understand . I’ve tried going there more than once and each server thinks they know what they are talking about. I won’t go back as it’s not worth getting sick every time.

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Not celiac
1 month ago

Gluten Free information is on the tablets at every table. Food was good, and the staff was understanding of my dietary restrictions. Didn’t get sick, so a win all the way around. Re edit Glutened!

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Celiac
1 month ago
Celiac friendly

Asked for the fajitas with corn shells of course and there were very compliable. Even went as far as getting the manager to say that they would be sure to put it through the oven with a clean pan so I wouldn't get sick. Very thankful.

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Celiac
1 month ago
Not celiac friendly

Service was great, I got a to go order of the Margarita chicken, it wasn’t until I was half way into the chicken I realized it appeared to have been put onto a bead of rice and taken off and put into my to go container therefore being cross contaminated. So even though I had expressed I had a “gluten allergy” (way faster to explain than celiac), the kitchen staff didn’t seem to understand how sensitive that much of a cross contamination can be. I did get sick, and it appears only due to a slight contamination I didn’t get destroyed, but still enough to be noticeably glutened.

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Celiac
1 month ago
Not celiac friendly

Pretty sure I was glutened here. I think it was the baked potato soup even though it was on the gf menu. This is the second time I have experienced this at Chili’s. I do not feel safe, as a celiac, eating here again.

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Celiac
1 month ago
Not celiac friendly

Pretty sure I was glutened here. I think it was the baked potato soup even though it was on the gf menu. This is the second time I have experienced this at Chili’s. I do not feel safe, as a celiac, eating here again.

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Celiac
2 months ago
Not celiac friendly

they have a gluten sensitive menu and it's on their little tablet things at each table. there is risk of cross contamination.

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Celiac
2 months ago

Permanently closed in Terre Haute, IN.

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Celiac
2 months ago

Everything is Frye’s in common fryer. Little scary

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Not celiac
2 months ago
Not celiac friendly

Eaten here a few times, ok first visit, not so good on last two. Limited menu and I think there is a lot of cross contamination. Not on our list to visit again.

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Not celiac
2 months ago

Neither the hostess or the waitress was aware of a gluten free menu or allergen list. I don't know why they are showing on this APP if they have no accommodations.

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Celiac
2 months ago

Have a list of menu items and allergens each item includes. You decide. Waiter was not knowledgeable. Plain burger with a pickle, a sprinkle of lettuce. I didn't have any problems.

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Celiac
4 months ago

Me and my daughter love this place. Love the chips and salsa. It's also nice to have a gluten free menu as well.

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Not celiac
5 months ago

No separate gluten free menu at this location, but they have a digital version of the allergen information that you can cross reference with the menu. I ordered tacos with corn tortillas and rice and beans. The meal came out with flour tortillas and chips, so I asked them to take it back. On the positive side, they did re-cook the meal, and they also gave it to me free of charge after the manager came out, apologized, and assured me my new meal would be safe. On the negative side, it took them about 20-25 minutes to re-cook the meal, and the rest of my family had pretty much finished eating by the time I started. I will probably try other gluten free options in the area before I come back here.

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Celiac
5 months ago
Celiac friendly

With the new iPad type things on the table, usually used for games - they have a “diet” section which shows all items that are made with gluten, milk, soy, vegan/vegetarian, etc. The staff is always great and always gets you exactly what you want. I felt very safe and comfortable eating here and never have an upset.

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Celiac
5 months ago

I love The gluten free hamburger!!

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Celiac
5 months ago

I had the margarita grilled chicken off of the gluten friendly menu and was sick before I even left the restaurant. I've had luck with the sirloin steak and mashed potatoes before though.

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Celiac
5 months ago
Celiac friendly

Chili's did a great job helping me with my fajitas, to get everything right!

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Celiac
5 months ago
Not celiac friendly

Very few options and sides not properly labeled or cross contaiminated

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5 months ago

I got the To Go. I used to eat at Chili’s all the time so I know what is and isn’t gluten free. Margarita Chicken is good without tortilla strips. Service is kind of crappy, but whatever.

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Celiac
5 months ago
Celiac friendly

Same as other Chili's -- they have some options, and the staff have had some training. I imagine the risk of cross-contamination is there, but I have never gotten sick. I usually get the BBQ ribs with "original" sauce, and a salad. This particular Chili's was very busy and it took about an hour to get our food. Our server was very friendly, but we had a lot of trouble getting her attention for anything. The GF options are listed on an electronic kiosk at the table. It was decent compared to other Chili's I've been to, and honestly there is NO WHERE in Hobbs that knows anything...at all... about gluten. If you're traveling here and you need to eat, Chili's is probably one of your best options.

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Celiac
6 months ago

Hidden crumbs of croutons at the bottom of salad. Sick for almost a week. I would give a -1 i'f I could not worth the chance

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Celiac
7 months ago

If you get the right server they will take care of you!

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Celiac
7 months ago

No! We visit CA kids once a year. Had a problem last year. Tried again. Hostess, waitress both literally flippant. I showed waitress the April 2018 menu on my phone. Asked for manager. Manager said there’s a gf button. Our fajitas came out with flour tortillas. If this was the last restaurant in the San Fran area, I’d never return. They truly don’t care.

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7 months ago
Not celiac friendly

Told us that they have NO gluten free menu items.

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7 months ago
Celiac friendly

The waitress we had and the kitchen staff were knowledgeable. Better selection than most restaurants I’ve visited since I was diagnosed. Had the shrimp bowl without the tortilla strips from the fresh section of the menu. It was very good and a nice change from my usual choice of salad...or salad...because that’s the only choice in many restaurants.

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Celiac
7 months ago

They have a gluten free menu on the Kiosk and it even tells you what part of certain gluten free dishes could be cross contaminated so you know what to avoid if you’re super sensitive to gluten! Will go back again for sure. :)

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Celiac
7 months ago

The awesome thing about this restaurant is that on the kiosk at your table they have the whole gluten-free menu so you can see what actually has gluten and what might have gluten! I am not totally sure about cross-contamination but I do know that I have eaten here over 10 times and never been sick… Even though lots of other places have made me sick before!

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Celiac
7 months ago
Celiac friendly

Most of the staff is very knowledgeable. Management takes training very serious. Don't trust the ziiosk; it does not account for cross contamination in the fryer.

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8 months ago
Not celiac friendly

The menu is not labeled for GF or allergens. The tabletop ziosk had a spreadsheet to see which foods had allergens, but it was cumbersome to pick something and then look it up in the regular menu to read about the dish. Waitstaff was not knowledgeable about GF. Very limited options. No GF desserts. I did not feel comfortable eating here.

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Celiac
8 months ago
Celiac friendly

Variety of choices. Server was knowledgeable about celiac. Enjoyable meal.

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8 months ago

Margarita chicken was excellent

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Celiac
8 months ago
Not celiac friendly

Don’t trust to eat here.

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Celiac
8 months ago
Not celiac friendly

The app for gluten free did not show sides and was very limited. The staff didn’t know what sides were gluten free. No GF bread or buns. Menu quite limited. 5/4/18

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Celiac
9 months ago

The staff seemed to know nothing about gluten free. I was told “there may be information on the tabletop computer”. There was an allergy spreadsheet on the tabletop computer, but it took patience and determination to confirm which menu items may be safe to order. Upon ordering fajitas, the waitress reminded me she knew nothing about gluten, so I explained and asked her to please provide corn tortillas and not flour ones. I received flour tortillas with the fajitas, and had to send them back. Though very sensitive, I’m fortunately still not reacting after two hours. However, I won’t likely eat here again due to unnecessary risk. If I didn’t have two young children with me who insisted on Chili’s today, I would have left before eating this time.

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Celiac
9 months ago
Celiac friendly

I love the steak fajitas but the corn tortillas fall apart. But still good

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Celiac
9 months ago
Celiac friendly

I eat here consistently and I have never had a single problem. I typically order the same things and have never gotten sick.

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9 months ago
Celiac friendly

Waitresses always super careful. Baked potato soup, salads without croutons, grilled chicken and many other items. I’m not celiac (?) haven’t been tested but I also eat their chips and salsa. Fajitas can come with corn tortillas. They have an allergen menu online!

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Celiac
9 months ago
Not celiac friendly

Zero indicators for what does and what does not have gluten. And they were out of corn tortia’s Plus the salad was wilted and soggy

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Celiac
9 months ago

The staff was very attentive and careful with my food. One of my favorites is the Smokehouse Combo with no toast and loaded mashed potatoes in place of the fries. Had it again tonight and no Gluten issues.

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Celiac
9 months ago

Allergy info available. Ribs with corn and mashed potatoes, no issues

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Celiac
9 months ago
Celiac friendly

manager was very understanding and made sure that there was no cross contamination. He handled our table himself and listened to our concerns. Highly recommend this Chilis!

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9 months ago

the nutrition information is available on the Ziosk at the table. Ask the waiter to help look it up. It is clearly marked which items risk cross contamination, vs which items are GF, DF, nuts, etc. I am not allergic, so cross contamination is not a big risk for me. I am GF DF due to Hashimotos.

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Celiac
9 months ago
Not celiac friendly

The waiter wasnt too sure about allergies but they did have an allergen menu which lists gluten wheat AND whether it is likely to suffer from cross contamination. Like the above reviewer I ordered the Ancho Grilled Salmon to be safe as possible and explained to the server. Within the hour I had pretty severe abdominal cramping which for me indicates a coeliac trigger. Pretty uncomfortable flight after. Avoid would be my advice

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9 months ago

Gluten-Free options on Ziosk menu. Choices for ribs, salads and wings

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Celiac
9 months ago

I have eaten at the Paris location several times over the passed 4 years. I did have a problem one time. However, I now go there for the ribs and I have not had problems with that. The last time I decided to ask about the salads and they could not tell me if the salad dressings were GF.

Gluten Free Features
  • Gluten Free Menu
Categories
  • Kid Friendly
  • Restaurant
Bacon burger with no sauce and no bun. Yum!
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The so-called GF wings. (After we asked.)
More choices
Gluten free options on the table tablet.
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