Review of Alaia

We’re staying at the resort and were told we could get gluten free breakfast items a la carte instead of eating at the buffet. When we got there though, they said they only do the breakfast buffet. NOTHING is labelled with ingredients or allergens (which was shocking to us after travelling all over the world and finding easy g-f options in Europe, the USA, Australia & New Zealand). The guy working the omelette station, told us we could have oatmeal (among other things) and was shocked to hear that g-f people need g-f oats (obviously no knowledge of cross-reactions, which was surprising since he’s the guy cooking & that seems pretty basic knowledge these days).

He got the sous chef for us who (somewhat grudgingly) made us meals from the kitchen so we didn’t have to worry about cross contamination in the buffet. The next morning, we got room service, which was a better value, but nothing was marked, and the g-f pancakes didn’t look like the ones we had yesterday, so even though we called and they confirmed they were gluten-free, we stopped our son from eating them and won’t order them again (the batter was a different color than the ones yesterday that the chef personally assured us we’re g-f).

Honestly, eating at this resort has been a nightmare. If you stay here, I’d recommend driving the 5 minutes to Kahuku and going to the food trucks instead. They’re better value, locally owned and operated, and they seem to know more about gluten-free than the resort staff. (Papi’s Tacos was great!)

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other Characteristics

• Offers delivery
• Offers online ordering
• Offers outdoor seating
• Reservations recommended