AMYS IS AWESOME
I love Amy's. They can get a fresh scoop and usually can open an untouched container of the standard flavors if you ask, but I haven't found that to be necessary. If you want one of the other flavors, they have a binder with all the ingredients and nutrition info or just know the recipe off the top of their head. I haven't ever added in crush-ins since getting diagnosed so can't speak to the safety of those.
They don't advertise as gluten free, but as soon as my father and I mentioned we were gluten intolerant, they made sure to was all of their equipment and their countertops to make sure everything was reasonably free of potential cross-contaminants. The ice cream there was also very good and they have some unique flavors and options to choose from. They make most of their products from scratch in-house (they have a nearby facility specifically for this) and they make it all fresh. Overall the quality was vary good, the staff was careful, and I am a satisfied customer.
I’m completely blown away with the knowledge these people had. I said I had celiac and he immediately went to the back to tell me the flavors they had that were untouched to guarantee no cross contamination. I then asked for sprinkles to be mixed in. He grabbed a clean marble slab from the back that was free of gluten and he mixed it up for me with fresh sprinkles straight from the box, again to ensure it was free of gluten. He truly made me feel safe ordering and will definitely come back.