Andy's Frozen Custard

1 rating
$ • Dessert Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported gluten-free menu items: Dessert
1115 Hatches Pond Ln
Morrisville, NC 27560

Most Recent Reviews


Overall Rating

Review


This location cleans the custard mixer every time if you tell them you have an allergy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good with other allergies
Updated 3 years ago read full review

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

Reported safety features

Other

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Reviews of this Chain

Celiac

Overall Rating

Review


Sometimes they seem a little confused when you order depending on who is working. I went one time and a girl said the icecream itself had gluten and other times they have been extremely educated on what is celiac safe. The concretes aren’t safe since they can’t clean them properly but the plain icecream with some toppings or the sundaes are safe. My go to is the turtle sundae! The pecans are perfectly salty and it is so good!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I eat Andy’s ice cream frequently. The custard is gluten free so you just need to pick gluten free toppings.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I get custard here often and have never had a problem with cross-contamination. I get a concrete with vanilla custard, hot fudge and Reese’s cups. Absolutely amazing!! However, the staff is typically not knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Offers outdoor seating
Celiac

Overall Rating

Review


I've been curious about frozen custard for a while, so we went here on our cross-country road trip. I'd read about chocolate and vanilla being GF, so I confirmed with the staff and got a simple cup of chocolate. Whoa, it tastes like a fudgesicle! My gluten-eating bf liked it, too, and got his own. No issues. Hope to have some more before we leave frozen custard country.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


We had a wonderful experience! The shift manager explained that all the custards were gluten free. We asked that toppings for my daughters custard be taken from the back stock to prevent cross contamination. They were very accommodating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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