Applebee's

8 ratings
$ • Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

1283 Arsenal Street
Watertown, NY 13601

Most Recent Reviews


Celiac

Overall Rating

Review


I ate at Applebee's in Watertown for the second time in about a year and both times had a great experience. The staff in the kitchen were extremely careful and I did not get sick. Today, Nov. 18, '23, I had the fiesta chicken lime and it was absolutely incredible. They clean their fryers every night so you might get lucky and be able to have chicken wings or fries if one of their fryers has not been cross contaminated yet on the day of your visit. They're online menu specifies allergens better than their in-house menu and the manager came out and spoke to me and assured me they would do their best to avoid cross-contamination, they seemed quite knowledgable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 week ago read full review

Overall Rating

Review


Very limited options, difficult to decipher allergen menu, uninformed wait staff and after all the education and double checking.. still ended up contaminated. FYI- the allergen menu lists some items as free of wheat (salsa chips, French fries, etc.) but they are fried with wheat. Won't be going back!

Celiac friendly?

No

Updated 6 years ago read full review

Gluten Intolerant

Overall Rating

Review


Their regular menu is so complicated and then to look each item up in a book of allergies. It's impossible. Waitress was no help, said they can't guarantee GF. Why have Applebees in this app? I went with the allergy menu and hostess digestion but was sickened.

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Restaurant

Notes


"As America’s Favorite Neighbor, the health and safety of our guests are top priorities at Applebee’s. As part of our commitment to you, we provide the most current allergen information available from our food suppliers on eight common allergens plus gluten and added monosodium glutamate (MSG), so that our guests with food allergies can make informed food selections. Please be aware that during normal kitchen operations involving shared cooking and preparation areas, including common fryer oil, the possibility exists for food items to come in contact with other food products. Due to these circumstances, we are unable to guarantee that any menu item can be completely free of allergens."

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More Reviews


Overall Rating

Review


I ordered gluten free asked 3 times to make sure confirmed when the food was delivered. Before I was half done with the chicken I was running for the bathroom. I will not go back.

Updated 8 years ago read full review

Overall Rating

Review


the food is good there, but I have gotten contaminated a couple times there

Updated 8 years ago read full review

Overall Rating

Review


It was an awful experience!!!! The manager and waitress were extremely rude very uneducated on the needs of a person with a gluten allergy and I left hysterically crying! They had a "gluten free menu" but when I asked questions the manager pointed things out on said menu and said the spices they use have gluten in them ... THEN WHY ARE THEY ON A GLUTEN FREE MENU!!! it was the worst experience ever and was even harder considering it was my first experience dining out after being given the news about my new allergy. I highly recommend NOT going to Applebee's on Arsenal street I will MEVER EVER go back

Updated 9 years ago read full review

Overall Rating

Review


Allergy menu but no gf specific menu. I are the fiesta chicken salad minus the dressing. Not bad, but the waitress didn't really listen...

Updated 10 years ago read full review

Celiac

Overall Rating

Review


One of my go to places when traveling.

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I love this place so much !! I usually get the Tex Mex Shrimp Bowl (ask to take out the tortilla strips, black bean corn salsa, with the chimichurri on the side in a container). I typically ask for things to be taken out like corn and dairy because i’m sensitive to most foods !! I usually get a strawberry lemonade to go with this but it’s your choice !!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Super helpful and service minded staff. The manager came out and talked through what we could eat and the kitchen cleaned of the grill and surfaces where they handled our order. Good food and many GS (gluten sensitive) options. They say that they can’t assure total GF food but with clean areas the risk is very slim. We had grilled salmon and chicken with mashed potatoes and veggies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
Gluten Intolerant

Overall Rating

Review


Applebees has “Gluten Sensitive” items marked on the regular menu. I had the Fiesta Lime chicken as my main, with a Caesar salad, no croutons, as my starter. It was sooo good! Older location kind of hidden off the road.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Asked for a salad no croutons and no cheese and told them allergy... they brought it out with croutons. I explained to them, and they tried to pick off the croutons and cheese and bring it back to me. They don't understand allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Overall Rating

Review


Love Applebees! Not a variety of choices, but it’s still accommodating.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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