I ate at Applebee's in Watertown for the second time in about a year and both times had a great experience. The staff in the kitchen were extremely careful and I did not get sick. Today, Nov. 18, '23, I had the fiesta chicken lime and it was absolutely incredible. They clean their fryers every night so you might get lucky and be able to have chicken wings or fries if one of their fryers has not been cross contaminated yet on the day of your visit. They're online menu specifies allergens better than their in-house menu and the manager came out and spoke to me and assured me they would do their best to avoid cross-contamination, they seemed quite knowledgable.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Very limited options, difficult to decipher allergen menu, uninformed wait staff and after all the education and double checking.. still ended up contaminated. FYI- the allergen menu lists some items as free of wheat (salsa chips, French fries, etc.) but they are fried with wheat. Won't be going back!
No
Their regular menu is so complicated and then to look each item up in a book of allergies. It's impossible. Waitress was no help, said they can't guarantee GF. Why have Applebees in this app? I went with the allergy menu and hostess digestion but was sickened.
"As America’s Favorite Neighbor, the health and safety of our guests are top priorities at Applebee’s. As part of our commitment to you, we provide the most current allergen information available from our food suppliers on eight common allergens plus gluten and added monosodium glutamate (MSG), so that our guests with food allergies can make informed food selections. Please be aware that during normal kitchen operations involving shared cooking and preparation areas, including common fryer oil, the possibility exists for food items to come in contact with other food products. Due to these circumstances, we are unable to guarantee that any menu item can be completely free of allergens."
I ordered gluten free asked 3 times to make sure confirmed when the food was delivered. Before I was half done with the chicken I was running for the bathroom. I will not go back.
the food is good there, but I have gotten contaminated a couple times there
It was an awful experience!!!! The manager and waitress were extremely rude very uneducated on the needs of a person with a gluten allergy and I left hysterically crying! They had a "gluten free menu" but when I asked questions the manager pointed things out on said menu and said the spices they use have gluten in them ... THEN WHY ARE THEY ON A GLUTEN FREE MENU!!! it was the worst experience ever and was even harder considering it was my first experience dining out after being given the news about my new allergy. I highly recommend NOT going to Applebee's on Arsenal street I will MEVER EVER go back
Allergy menu but no gf specific menu. I are the fiesta chicken salad minus the dressing. Not bad, but the waitress didn't really listen...
One of my go to places when traveling.
I love this place so much !! I usually get the Tex Mex Shrimp Bowl (ask to take out the tortilla strips, black bean corn salsa, with the chimichurri on the side in a container). I typically ask for things to be taken out like corn and dairy because i’m sensitive to most foods !! I usually get a strawberry lemonade to go with this but it’s your choice !!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Super helpful and service minded staff. The manager came out and talked through what we could eat and the kitchen cleaned of the grill and surfaces where they handled our order. Good food and many GS (gluten sensitive) options. They say that they can’t assure total GF food but with clean areas the risk is very slim. We had grilled salmon and chicken with mashed potatoes and veggies.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Applebees has “Gluten Sensitive” items marked on the regular menu. I had the Fiesta Lime chicken as my main, with a Caesar salad, no croutons, as my starter. It was sooo good! Older location kind of hidden off the road.
— No gluten-free information on the menu
— Some
— Excellent
Asked for a salad no croutons and no cheese and told them allergy... they brought it out with croutons. I explained to them, and they tried to pick off the croutons and cheese and bring it back to me. They don't understand allergies
— Not at all
Love Applebees! Not a variety of choices, but it’s still accommodating.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much/None
— Excellent