I called the restaurant before we went and asked for a manager. I told her I saw on-line that the nachos are gluten free. She agreed they are. I asked if the chips came from the same fryer as other items like breaded chicken. She said, “yes they are”. I said, oh so then they are cross contaminated? She corrected then and said, “well we are gluten sensitive, not gluten free.” That was enough to make me not trust eating there.
— Not at all
— No gluten-free information on the menu
— Not Much
— Poor
Giving this a 3 star because my celiac did not get sick. She got the bacon hamburger without the bun and a side fries. They did have some gf options on the menu. However, the menu is not exactly a menu. It's several pieces of paper with the ingredients listed and and the allergen is x marked. So, be prepared to read through that. :)
But, the service was extremely slow on top of waiting 25 minutes to be seated.
We had a party of 6 (baby was sleeping) and we saw several other parties of 3-5 show up after of us, order, serve and leave.
Our waitress was trying, but the kitchen staff just did not seem to care or they forgot about us. My food as well as my husbands was cold. A few managers came by to check in us. They microwaved the food, discounted our meal $25 and gave us a $10 voucher, so they tried to make it right. We were never rude about it, but as weary travelers we just wanted to eat and get back on the road.
By the time we got through we were there for over 2 hours. ๐
Asked for a GF menu at the door, was at the table within minutes of us sitting down. Pretty decent amount of choices. The waitress was very helpful and remembered I was gluten free and checked on is often.
Yes
"As America’s Favorite Neighbor, the health and safety of our guests are top priorities at Applebee’s. As part of our commitment to you, we provide the most current allergen information available from our food suppliers on eight common allergens plus gluten and added monosodium glutamate (MSG), so that our guests with food allergies can make informed food selections. Please be aware that during normal kitchen operations involving shared cooking and preparation areas, including common fryer oil, the possibility exists for food items to come in contact with other food products. Due to these circumstances, we are unable to guarantee that any menu item can be completely free of allergens."
If your GF don't waste your time here. Requested GF menu and they never brought it. Not wanting to hold up everyone else at my table I ordered a dinner salad with no bread. When I asked about dressings they had no clue. Oil & vinegar is what I had to get.
They were very helpful and attentive. They brought a gluten free menu and the manager stopped at our table to check on us.
Yes
Good restaurant chain. They substitute for gluten free bun on their burgers. Fries are not safe so I normally get mashed potatoes. They added a rice chicken bowl on their menu and that's what I normally order. They are pretty cautious about gluten allergy and a specific/different server comes out to bring just the gluten free order to avoid cross contamination, I suppose. Their cheesecake with no crumb base is delicious. I have never gotten contaminated going there.
— Somewhat
— Gluten-free items are marked on the main menu
— Not Much
— Good
I called and spoke to the kitchen manager and they do not have any GF food and all the food is prepped and fried in the same area. Staff are NOT trained for any sort of food allergies.
— Not at all
— No gluten-free information on the menu
— Average
DON’T TRUST IF YOU HAVE CELIAC!!!
I ate here a few months ago and got extremely sick. I ordered off the gluten sensitivity menu. I wasn’t sure what had made me sick so I tried it again a few days ago hoping the first time was just a fluke. I ordered the burben chicken and shrimp off the gluten sensitivity menu and got extremely sick.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Good
January 19, 2023. Ate dinner here with my wife and friends. I'm not crazy about their "Gluten Sensitive" menu, but I have eaten at other Applebee's in the past without issues. At the other Applebee's where I have had success, the staff has been very attentive to my gluten allergy. At this location, the staff could not have paid the allergy any less attention. I asked for the cooks to change gloves and use fresh serving utensils. I was told they were busy and short staffed. I ate the grilled chicken with garlic potatoes and steamed broccoli. I was sick before I left the restaurant. At this location, be very careful if you are sensitive to gluten exposure.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
Don't! The oil is NOT separate or GF according to kitchen No nachos ๐ญ
— Not at all