Balls and Bangles
16 ratings
$$ • Cafe
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bagels, Bread/Buns, Burgers
Safety Rating
15 ratings
As rated by the community
62 Shotover Street
Queenstown 9300, New Zealand
Collections
In 1 Public Collection
Most Recent Reviews
Review
I was glutened a few days ago but can’t be sure it was from here. The guy used fresh tongs for the gluten free donut and assured me it was safe, but honestly, it wasn’t that good :/ very dry and the cream was fake and flavourless
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Not safe for celiacs - got gluten free donut and now im sick for 3 days. Its cross contaminated.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
There were GF bagels, however the bagel itself was a bit small and the fillings on the option we chose was pretty underwhelming. Bacon salty.
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Photos
More Reviews
Review
Amazing service! Asked if it can get toasted in the same toaster or different! Understood what celiac is and wrote on the docket for the people preparing “celiac!!!”. Highly recommend them!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Staff was friendly and showed me the bagel ingredients when I asked about allergens. They also asked if I was celiac. My bagel was amazing!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Breakfast bagel was delicious! They have good cross contamination awareness and procedures. I didn’t have any ill effects after eating
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Really tasty bagel, I had the breakfast one. Staff were knowledgable. I also had the gluten free doughnut which was average. But it’s great to see they’re offering a gf doughnut.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Absolutely delicious breakfast bagel. Well informed friendly staff.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Love the gluten free sandwiches here. They ask if you have celiac so that they can prepare them in a separate toaster
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
This place was so good that I ate here twice on my recent trip to Queenstown. The Vegan Burgel reminded me of a gluten free, vegan Big Mac. The staff was very knowledgeable and ensured that my order was celiac safe.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Kind of disappointed after reading the other reviews. The girl said they could toast a bagel separately and I asked about the breakfast sandwiches but they use the same prep area for everything (all the sandwich stuff sits directly underneath baskets of regular bagels) so I opted for just a GF bagel with cream cheese. I asked if they use a different container of cream cheese to avoid cc and the guy working there rolled his eyes. The bagel was good and I didn’t get sick but I’d stick to something simple there if you’re sensitive. I also had a better experience getting a breakfast sandwich at fergburger down the street
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Had a bagel and my first gluten free doughnut(see picture attached). The staff were friendly and asked me if I wanted my bagel warmed up separately or not. Would definitely recommend!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Had an amazing BLT bagel. When I asked for the gf bagel they checked if I was celiac and then prepared mine out the back, separate to the other bagels. Great service
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Gluten free bagels and donuts!! I ordered a BLT bagel gf and our server asked if it was for coeliac so they didn’t put through the regular toaster. They wore clean gloves and I could see they were very careful about preparing and wrapping separately. My bagel came out clearly marked as coeliac BLT. Super tasty! The rest of my gluten family thoroughly enjoyed their bagels too.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for breakfast/brunch
- Good for kids
- Good for lunch
- Good for takeout
Review
Loved the GF bagels. Friendly staff who were mindful of GF needs
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Balls and Bangles provide gluten free bagels with a dedicated coeliac safe preparation area. They are very knowledgeable about cross contamination. Many bagel items on the menu are able to be made with a gluten free bagel.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Dedicated gluten-free space in the kitchen
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for breakfast/brunch
- Good for kids
- Good for lunch
- Good for takeout
More Info