Great food! My Long Overdue Review of a Great Restaurant: Back in May 2018 we ordered a fair amount for delivery through the UberEats app, well the driver brought the wrong food. We tried to go through Uber to get it corrected and Uber was not helpful. We called the restaurant instead, truly the staff at Bangkok Balcony were amazing that night. They sorted the issue out, despite Uber having refunded us for the issue with the order, and they had one of their staff deliver the food to us within the hour. Even though we were far OUTSIDE of their delivery zone. They went above and beyond for us that night to get us our order, despite the hassle that the restaurant also endured from the UberEats drivers mistake. We have always enjoyed the food ordered, both dine and and take out. Though we typically order the staple foods like Pad Thai and the Thai Fried Rice, we have been thoroughly pleased with each dish we’ve tried in the past four years of going to Bangkok Balcony! I’ve tried several places in Pittsburgh for Thai food, this one is my favorite!
I went here on Christmas day with my family.... it was OK. The appetizers were delicious but the food could have been better. I was just disappointed that my pad thai wasn't spicy enough. The cooks are able to prepare anything gluten free and dairy free. I don't know if I'll be returning.
Staff was very knowledgeable about cross contamination & are able to direct you to safe menu choices. Even knew that I couldn't have the breaded tilapia in one of the dishes. Excellent service and very tasty. I can't wait to come back again. The house sesame ginger salad dressing is superb.
All curries are gf and other entrees are able to be made gf
If you tell the servers you are gluten free they will give you a full salad instead of a spring roll and will use all gluten free sauces in the dishes they make. I was surprised at how knowledgeable the staff is!