Review of Bank & Bourbon

1200 Market St, Philadelphia, PA 19107

Overall Rating

Review


I should have listened to others reviews on Resy. The staff had very limited knowledge of celiac disease and gluten free foods. I asked if the mushroom bisque had flour in it and he got confused and said he thought I meant I had a dairy allergy, so they ended up giving me beet salad (I never did find out if the soup had flour in it). And for dessert, they gave me a fruit cup of pineapple and melon, although the desserts came with ice cream. Again, he thought a gluten allergy was a dairy allergy. The staff should be trained better regarding celiac disease and making accommodations. Don’t even waste your time. I think my allergy really annoyed our server.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 7 months ago