Review of Bartolo's Sugar House

Not safe!! Even the menu says “not safe for celiac” but on top of that the staff is not knowledgeable. At first we spoke to a manager and he told us what was considered safe and what they separate which is why we even gave it a shot. We ordered an appetizer that says it can be made GF. The server confirmed GF when we placed our order and when it was delivered. Then a minute later she came running back saying that wasn’t the gluten free bread. We left after this so I can’t speak to the rest of the menu. Afterwards the same manager was explaining that the menu wasn’t celiac safe (even thought he told us it was for certain items) so basically it was my fault for ordering that item.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor