Review of BB Shack

5 Sycamore Way, Branford, CT 06405

Overall Rating

Review


Would give 0 stars if allowed to. Service was horrendous. Waitstaff didn't knowing about anything on the menu let alone GF options. Server couldn't tell us if the wings were breaded or were GF. Told us she wasn't sure, never even offered to check. My friend ordered anyway since they don't have an intolerance and they were beyond breaded I wondered if the server has ever seen the wings. She said she had been working there since they opened. Out of GF buns so really my only option was a burger on a plate. Could get that anywhere and the way our server handled my questions I wasn't confident they wouldn't get me sick. Not a comforting experience and probably won't be back. On top of the lack of care or knowledge from the waitstaff, the food was bad too. Even my friends who got buns and gluten products said their food was bad too.

Celiac friendly?

No

Updated 10 years ago