Ordered 1 gf pepperoni pizza and 1 regular cheese pizza. Got 1 extremely undercooked gf pepperoni pizza and 1 regular pepperoni pizza. If I didn’t know better, I would have taken from the gluten one on top because of the pepperoni. Luckily, I knew that gf crusts don’t bubble like that. Mine was so underdone that I had to put it in my own oven at 400° for 10 minutes before the middle felt edible. Neither pizza was cut well. I called them to report the issue and get a cheese pizza since my friend can’t eat pepperoni. But the person argued with me for 10 minutes in barely understandable accented English. He claimed we did get a cheese pizza. He offered a refund but hasn’t given it. My friend picked off the pepperoni and ate the pizza uneasily. We still have not gotten a refund or replacement as of the next day. I’m going to need to babysit this, because honestly I don’t feel comfortable with them having my money if customers are treated like this.
Bella Mia recently added a Gluten Free pizza crust to their menu. The problem is that the toppings they put on the pizza are not gluten free. First we asked for grilled chicken to avoid them putting regular fried chicken on the pizza. They agreed but didn't do it. They made a new one with the grilled chicken. I don't know what they did, but I still got sick. Probably should have known better when there seemed to be confusion. I just wouldn't want someone else to get sick