Ben Et Florentine

3.0 stars 3.0 out of 5 2 ratings
$Breakfast, Restaurant

1928 Boulevard Thimens, Montreal, QC, Canada H4L 5L5 Directions

(514) 956-8888
  • User profile picture thumbnail
    1 rating Not celiac friendly
    8 months ago

    We go to this restaurant very often and it was usually ok. I am celiac and react terribly to gluten so always specify to the waiter to please let the chef know that I have an allergy. Today I did that I specified to the waiter please tell the chef that I have an allergy so that there Is no cross contamination. The waitress (short haired brunette) told me not to worry. I ordered a quinoa skillet. None of the ingredients in the menu contained gluten. I got the meal, ate half of it and found a hash brown potato under the quinoa. I know from past inquiries that the potatoes are glutinous so never order them. I specified when ordering to please tell the chef to make sure it does not cross contaminate. When I confronted the waitress she said oh don't worry it's not glutinous and it's probably nothing. She said think positively you probably won't get sick. What??? I asked her- did you tell the kitchen I have an allergy- her response was that there are separate sides in the kitchen. I asked again did you tell them I have an allergy? She just brushed it off. They didn't charge me for my meal but honestly I will not be going there again. I do blame the waitress because she didn't specify to the chef about my allergy like I asked. I know the service industry isn't easy and these waitresses work hard but come on. It's an allergy- TAKE IT SERIOUSLY!

  • User profile picture thumbnail
    Not celiac
    5 rating
    4 years ago

    Great service and nice to see a GF menu section had the healthy breakfast and it was delicious.... Will definitely be back!!!


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