Review of Benihana

3591 S Roosevelt Blvd, Key West, FL 33040

Overall Rating

Review


Manager was phenomenal. We placed a to go order during a very busy time with the hostess. She notified the manager, and he came out to tell us that he would personally be cleaning and cooking for us so it would take longer. They offered to call us when the order was ready. We enjoyed a nice walk along the water and when we got back, he notified us we couldn't have the onion soup with our order since the broth base has soy sauce already in it, but offered a replacement for us. He was very professional and clear on everything and all staff we interacted with were friendly and professional. At the last minute there was some confusion he found out about with butter (also allergic to dairy) so he went back and had them remake everything. He let us know and they did the redo as quick as possible. 100% A+ on taking allergies seriously and being professional from start to finish despite all the business and chaos of the restaurant that time of day. Great food too! Highly recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago

Celiac