No Gf menu. Little to no knowledge about celiac or cross contamination. I got very sick after eating there.
— No gluten-free information on the menu
I don't often review restaurants but because this is more of a social place that us G-free people dont have a choice to dine or not dine I would give some feedback. They were great at accommodating so that I could be a part of it all. It is true that their sauces, dressings and soup are all out; however our awesome waitress and chef went out of their way to help me out. Brought out oil and vinegar for the salad. My meal was prepared first to keep from cross contamination and was able to have fried rice. Didn't miss any of the sauces. Drinks were great and could even enjoy some desert. Just be nice and be clear about your allergy and they will take care of you.
So disappointed. They used to be accommodating and helpful. Not anymore. Soup is made with bouillon cubes now instead of broth so no longer safe. Wheat based soy sauce in the salad dressing. It would be so easy to just use 100% soy sauce instead of yhe inferior wheat "soy" sauce.
Our server was unhelpful about gf recommendations, but we had the manager come over and he gave me the rundown on what was safe. My meal was prepared on a separate grill in the back using gf soy sauce. The dipping sauces all have gluten, as does the onion soup (can be prepared w/o the glutenous fried onions).
Spoke with the manager on the phone and while they offer gluten free and are very educated, he recommended not eating here if you have celiac because so much of the ingredient prep happens in a shared space. He was supportive of me bringing my own food into the restaurant, but I ended up just having a drink. Glad the manager was so educated to say it likely isn’t celiac safe, especially if you come in a few hours after opening when they have been prepping stuff for a while
— Not at all
— Not Much
— Poor
Being a teppanyaki restaurant, you have full control of what’s being served to you. You can bring in your own condiments to cook the food with, chief among them being your bottle of GF soy sauce as they do not have it here unlike in the US restaurants (tip: I buy mine at Foodie grocery store here in Panama). The chefs I have dealt with have all been kind and understanding in making adjustments based on food intolerances. Shout out to Algemiro, Keiban (idk if I spelt correctly), and John. Those are my go-to chefs but there could be others too.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Limited options but the joy of join in cancels this out for me. Teppanyaki done well, server and chef were great. Chef cooked mine food first and handed me extra GF soy if needed.
— Very
— Some
— Excellent
They have a gf menu, and cater to gf needs.
— Somewhat
— Separate gluten-free menu
— Most/All
— Average
Fantastic meal in a beautiful setting! Our chef was extremely careful about showing us the GF Kikkoman Soy Sauce and I can honestly say my steak was like butter! I’ve never had such tender steak at a Benihana. We’d definitely recommend.
— Very
— Some
— Excellent