Bin 4 Burger Lounge

Ate there three times over the last year, the first time the server seemed quite knowledgable and I was fine after. The second and third time the server seemed vague about the protocols and I left feeling sick after. I have minimal symptoms with exposure so cannot confirm that is what happened but I will not be returning.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Be careful! I ordered a Chicken Bistro burger, said I was Celiac, and it came out as a regular burger. The only reason I noticed was because my father ordered the same burger and it looked identical. The bun had some white flour on the top. The waitress said it was gluten free but brought my plate back to the kitchen to double check.. The manager came out and confirmed that it was a gluten bun. She said that the chef was back from 4 months away. They made a new plate but I didn't eat it as I was worried about other cross contamination, which was probable. I ate some bacon and fries and am having a minor rection (red face and mouth sores) so I doubt anything is handled with the care that they claim. Won't be going back, unfortunately. My parents live here and it was one of the only good places in Nanaimo. Ask your questions and don't assume they are taking things seriously in the kitchen !

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Super yummy! They have gf buns and a dedicated gf fryer!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent experience

Menu clearly supported all dietary requirements. Server was new but knowledgeable and ensured she checked with the kitchen in any items (sauces) she was unclear about. Enjoyed a delicious gluten free bun on my burger and fries from a dedicated fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for peanut-free
• Good for takeout
• Good vegetarian options
• Good with other allergies

Excellent burgers and fries. Can adapt most things on the menu to be gluten free. The server was very knowledgeable and assured me it was celiac safe. I highly recommend.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent