Review of BJ's Brewhouse

We informed the staff we were gf and they acted like we were from outer space. When seeing the ad, we thought there would be tons of options only to discover there was a half page section of their menu book that was gf and almost everything required substitions or ommissins - very disappointed with service and selection. Also nothing mentioned about advertised special - we were charged full price on everything even after showing app. Why pay to be at the top of the ad when you don't train your staff. Another customer sitting next to us seems to be having the same issue.