Review of Blaine's Grill & Bar

812 E Pkwy, Gatlinburg, TN 37738

Overall Rating

Review


Overall, I was very disappointed with Blaine's. I was informed that there is no dedicated fryer, so fries are not an option. I ordered a cheeseburger with a gluten free bun and specifically requested it not be toasted after they told me they toast all of the buns on the same place on the grill-not something you can do and have it be gluten free. Our waiter had next to no knowledge about gluten or Celiac disease, and when I asked to speak to a manager, the person that came over didn't know much more. He offered to tell the kitchen to specifically make sure the bun wasn't toasted and ask them to take precautions. When the food came out, the bun was definitely toasted. Not wanting to chance anything, I asked for it to be remade. A different manager came over and talked to us and apologized profusely, telling me that the owner's son has a gluten allergy and the kitchen is trained. They remade my food and didn't charge for it, but it was mediocre and obviously the kitchen wasn't "trained" very well.

Celiac friendly?

No

Updated 6 years ago