Review of Bliss Bakehouse

604 E Seneca St, Manlius, NY 13104

Overall Rating

Review


I’ve been here twice, the first time the food case was almost empty with one item. Since it is a dedicated GF facility I wanted to give it another shot. The second time there were 2 cupcake and 1 cookie option. I understand that there are staffing issues but I was still surprised to see so little items. I had heard there was takeaway options but the refrigerators were also empty. I am hoping i hear their selection gets better, in the meantime I don’t think I will be making the drive out there.

Safety


Is ALL the food in this establishment gluten-free?

— Yes, the establishment is dedicated gluten-free

Quality & Quantity


How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for kids
  • Offers outdoor seating

Owner Response


Good morning! While I understand your frustration, I will guess that both of your visits were near closing. We start EVERY week with a completely full pastry case (at the minimum, we always have 8 types of cupcakes, 5 types of bars, cookies, donuts, 4-6 types of pizzas, and from there, anything we can add is a bonus!)!

We stock the case based on the averages we sell, but cannot anticipate whether we will have a sell out day or a day where we end up with most of the pastry case full at the end of the day. The goal is to have enough that everyone gets what they want, but we can't predict (and with the food price increases, we cannot afford to losses).

An empty pastry case must be frustrating, for sure, but is a sign that we were EXCEPTIONALLY busy and sold out! Which we'd like to think meant happy customers!

We invite you to try us either of the next two Saturdays that we are open, 2/ 4 and 2/11 (we will be moving soon and don't know much past then). If you come closer to 10 am (opening), we should have a fabulous selection. If you mention that you were the one who missed out on items because we were sold out, I will happily toss in one free item for giving us another chance! I think you'll see the difference!

And if you cannot make our hours, I'd be happy to take an order and meet you there by appointment.

Jen

Updated 1 year ago

Wheat Allergy