Review of Blue Sushi Sake Grill

2000 Crocker Rd, Westlake, OH 44145

Overall Rating

Review


I had a terrible dining experience here. I called ahead to confirm that they would use clean gloves and clean pans/utensils and they said yes. When we arrived I ordered a gluten free salad and two of the gluten free Cali rolls. I confirmed with the waiter again that they would use clean gloves, clean pans/utensils, and knife/cutting board for the sushi. He then brought out my salad with gluten wontons on top. After I pointed it out he took it back and came back immediately with a salad that didn’t have wontons. At this point, my husband and I said we felt more comfortable just paying the check for what we had received and leaving because I didn’t feel safe to eat anymore. He kept reassuring us and said the manager would watch them make my sushi. We decided to trust him and I started to eat my sushi. Halfway through eating the rolls, I found that the cucumber was black inside the roll. I showed the manager and he was nice about it but I will never eat here again. This means that the manager watched them cut bad cucumber and served it to me. In the end, I had some minor cross contact symptoms but, more importantly, I was lucky that I didn’t eat the bad cucumber or wontons and become severely ill. I don’t trust any of their food procedures for allergies or food safety in general.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 6 months ago

Symptomatic Celiac