It started when I called and asked if they had gluten-free toast ...they told me that they did over the phone but when I got here I found that there is nothing on the gluten-free menu that isn't on every other restaurants menu. Eggs, omelets. etc. I'm traveling with my certified Service Animal. I have all of his documentation and I'm wearing a badge that tells who he is and what medical condition he is for. The manager at this Bob Evans in Branson Missouri is named Christy. She came over to us and told me that we could not have his water bowl which is 2" in circumference on our table and he was not allowed to drink water in the restaurant. We tried to order a piece of grilled chicken for him and she said she could not make any food for my service animal. She told me she was already breaking health code by allowing him to be in the restaurant. I told her that he is a certified service animal and showed her my documentation. She said that if he stays he is not allowed to drink water here. Of course we offered to pay for my coffee and we left. If you are gluten free there are so many better places that have wonderful items on their menu.
— Not at all
— Separate gluten-free menu
My food was fresh and delicious. There was a dedicated GF menu. My waitress asked me if I needed my food prepared on a dedicated grill. I am very glad to find this choice to eat in Branson! Very accommodating.
— Very
Yes
Our server seemed attuned to GF needs but, in spite of my ordering from the GF menu, I had a reaction. Not sure if it was the sausage or perhaps cross contamination from my companion’s pancakes.
No
Gluten Free menu we ate here twice, affordable and good. The non GF eaters liked it as well.
My son has a nut allergy and I have to eat gluten free. We stopped at a Bob Evans in Burbank , OH. I told them about our needs and they had the manger come out talk to us. It was awesome. Will eat at a Bob Evans again!!
Yes
Had a great waiter! Was very friendly and very helpful. Would go back again.
Yes
Yes
Gluten Free Menu. If you have celiac, tell your server as the kitchen knows to change gloves and take extra care. I am so happy with their chicken pecan salad although a couple items need to be left off as they are not GF.
Yes
We ordered off the GF menu but the omelet came out with hollandaise sauce. I ate one of the eggs my husband had ordered since it had taken a long time to get our food. Not one person asked how our meal was and every step from entrance to exit took a long time.
Lots of options on the separate menu! VERY good food. Service is slow, but this is old-fashioned cooking.
Yes
Fair menu but overall a better experience bc waiter was nice & seemed knowledgable. Made sure food was cooked on clean grill & clean utensils used. Would eat there again.
Yes
I did not eat here, noone could tell me what I could actually safely have. Everyone was confused and I was too afraid to try.
Alot of choices! Nice menu. However when you ask for a gf menu be sure and ask for a regular menu so you can see the descriptions of the items they list on the gf menu.
Yes
Definitely not as impressed by their number of GF options as I thought I was going to be. I went here with high hopes but was greatly underwhelmed. I don’t think most of their staff knew about their GF menu. This was concerning. I believe the menu was old and has not been updated in a while. The options that they actually still have on the menu, do not have a description of the items. I had to look back and forth from the GF menu to the regular menu just to see what each item consisted of. I got the bacon cheeseburger plain with a lettuce wrap and hashbrowns. They ended up putting the veggies on there anyways, so I just took them off. The waiter assured me that he watched them prepare it and it should be safe. When I asked them if they could clean the area they prepared it, they said they couldn’t. This was aggravating but most of the items that would be cooked on the grill were GF so I went ahead and ordered it anyways. I did not get sick but am nervous to go there in the future. Eat here with caution!
— Not very
— Separate gluten-free menu
— Not Much
— Below Average
Looking at the gf menu, all proteins on it were cooked on a shared cross-contaminated surface, and they didn't have pans to make it separately. They also had a general vibe of not willing to accommodate the difficult one.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
Everything is cross contaminated. If you have celiac disease, do not eat here!
— Not at all
— Not Much/None
— Poor
I told the waitress I have a gluten allergy (I was advised to use the word "allergy" because wait staff pays attention to it. The waitress flat out told me the kitchen staff doesn't pay attention to any of that and not to eat anything that is grilled, which leaves me with a side salad, no croutons.She said she can watch them wash the grill, but they will use the same spatula. I appreciate her being up front with me about it. I would NOT recommend this restaurant for anyone that is gluten sensitive or has celiac's.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Average
Location had a branded Bob Evans menu for gluten-sensitive and a Celiac statement. Typical ‘we do our best to not cross-contaminate’ statement, but we were happy that the took Celiac and GF seriously. All we got was the bacon for our GF 9yo.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent