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Great food, couldn't tell it was gluten free. Good selection of different items on menu. Staff was very friendly and eager to help, especially our server, Alissa. Update: the loaded cheese fries may not be gluten free, even though menu says they are gluten free. No separate fryer for fries. Otherwise the gluten free pizza was good.
wonderful service by waitress Melissa and kitchen manager. bent over backwards to satisfy our questions.corporate allergen list difficult to decipher but they were excellent. we had salads. they offer gf crust and will accommodate sandwich without bun. if allergy told to waitress,have separate utensils and area in back.
We've been there a few times because my family enjoys the food there, it is good for sure if you don't have Gluten issues. However, both the staff and the manager are unsympathetic to gluten issues, they can't tell us what does and doesn't have gluten and the menu does not show GF options. They don't even have a GF crust. Don't go there.
The waiter told me their gf pizza has a trace of wheat flour, I guess he was trying to tell me about cross contamination? He said no one has had an issue eating it that has an allergy tho. I tried it and did not get sick. It tasted just ok tho and was way too expensive to be a regular choice.
> I have Celiac and was very nervous about eating the pizza. I asked all kinds of questions, and ordered a Hawaiian pizza. it was the first time I'd had pizza in a restaurant in 3 years. It was wonderful. the crust was thin and crisp around the edges, but kinda doughy toward the middle, like frozen pizzas tend to be,. toppings we r e great. the best part, I didn't get sick! It's been several hours and I already would have been if I was going to, since I react fast! I totally recommend Bostons, and I wish they had them in the Phoenix area. I'd eat there all the time!
We haven't been back to this restaurant for over two years after the server we had tried to re-serve a salad that he had put croutons on. I saw there were still crumbs on the salad and requested it be completely remade. The server grabbed the plate and rolled their eyes as they went in the back to ask for a new salad. With customer service like that, we won't be back.
I was incredibly frustrated with this experience. They have gluten free pizzas, but when I asked which toppings were gluten free, I was told all the meats -pepperoni, sausage, bacon, etc. contained gluten. I ordered a plain cheese and it was incredibly bland and a little undercooked. We asked about the steak and bacon appetizer, but they are fried with other contaminants so not gf. When asked if it was an allergy, she brought me the allergen menu....but gluten was not on it. Only wheat, which was unhelpful. Our waitress did our best and had a cheerful attitude, but unfortunately this was not a safe place to eat.
Services was super good and fast! My family and I went to the patio and there was happy hour appetizers :) usually I can't have any but there they had 3 ones I good have and it was delicious!!! I was so full and then I had ordered the Boston Cobb salad and I had to to take it home and that was also delicious... Nothing bad to say :)
standard GF pizza you get at similar chain restaurants. Similar cross contamination issues as well. The variety offered was pretty impressive, but the staff didn't seem to have a clue when it came to gluten. The pizza was tasty i would say there is always going to be a small chance at getting sick here for a celiac.
They glutened me here bc they have no idea what gluten is. They actually showed me the nutrition guide later in the night after I insisted the food couldn't be gluten free. It was YEAST free. Well thanks. News flash - gluten isn't yeast morons. I will never go back here again.
They do an excellent job with GF accommodation. Delicious GF pizza and tons of other options far beyond salads (which are huge and also delicious). They do not have a separate GF menu, but every server we've had knows the menu well or will get the manager to oversee if you have concerns the server cannot address to your satisfaction.
Last Saturday we were at a wrestling meet all day and we were tired, hungry, grumpy and looking for a place to eat. We had never been to Boston's Gourmet Pizza before so we thought we'd try it. First of all I want to say that the Manager, Hostesses and Wait Staff were the friendliest and the best service we have ever had at a restaurant. They were always smiling, always making eye contact, courteous every time we went to wash our hands or use the restroom we were walking in their space and they moved aside for us. The servers were constantly moving, cleaning, watching all tables and they never stopped and talked or complained. All of our empty plates were removed The food was pretty quick (they were busy) and it was very good. Our glasses were never empty! The managers are pretty much the leaders of any restaurant and whom ever is running this place, training these servers really has something going on. We eat out a lot and we know good service and as I'm taking the time to find a place to write a review, I really mean that this place has EXCELLENT service and who ever is responsible for the 5 - Star Service should be trainer other restaurant's staff.
the service here is AMAZING. they really goabove and beyond to make sure your gluten free. I had the ranch dry rub seasoned wings and gluten free amazing delicious pizza AND gluten free tasty brownie and ice cream. best ever... our server even came out to show me the ingredients on the gf brownie which came out really warm and tasty. come here it is amazing! has angry orchard and delicious wine. good happy hour specials too