I want to love this place, the view is lovely and we had some kind servers. I did not feel that the kitchen or the wait staff were allergy knowledgeable at all. We stayed at the resort over a Monday when there wasn’t anything nearby that was open so had multiple meals there. The first one we had to send the food back (salad - the green goddess has sour cream in it!). The second one was great (salmon burger with a gluten free bun). The third one made me super sick all night. Basically, if you find your self in the situation where you have to eat there the only thing I felt confident about was the sushi and they just happen to have a good sushi chef.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Poor
*** DO NOT EAT HERE IF YOU ARE CELIAC ***
First bad experience I got the Thai beef salad and told them about my allergy. My boyfriend who does not have an allergy got the crispy chicken burger. After one bite of my salad I notice there are bits of batter (looked like it was off my bfs burger) scattered all through the salad!! I tell the waitress and she was so apologetic and ended up getting me a salmon sushi roll to sub.
Didn’t return until we were craving sushi and I thought since they subbed the sushi last time and it was fine that it would be okay this time too. We ordered over the phone, told them about my allergy and to please separate our orders as my bfs sushi contained items with gluten in them. We pick it up and the order is all in the same box. The hostess again was so apologetic and said they would remake it right away and that there must have been a miscommunication. Okay no biggie, mistakes happen. We wait another 10 or so minutes, they bring it out and we take it home. I eat a piece of my sushi and then notice my sushi has bits all over it from my bfs sushi!!! They didn’t remake it, they just got us to sit around and wait while they took it out from the other box to put it in a new box. I called and talked to a manager who again was nice but seriously I have never had a restaurant take an allergy less seriously. They offered to remake it and come back or a gift card but I would never in my life trust to eat there again. Sucks because we were excited when we found this restaurant because they seemed like they had a lot of gluten free options but unfortunately the cooks do not care. The only saving grace in all this is the staff I did interact with were very very nice.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Poor
Servers were knowledgeable and kind. Very helpful. No reaction, and I’m a very sensitive celiac. Sushi was fresh and delicious. GF soy sauce provided.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent