Review of Brunch Cafe

8780 Dempster Street, Niles, IL 60714

Overall Rating

Review


Ok so, this is a newer location, but the staff doesn’t get it yet. I think there is potential. But... I ordered a gluten free scramble. I ordered hash browns they said was gluten free. I got a side of “gluten free” pancakes which I tried to send back because they tried to service them on the same tray as the rest of my parties’ toast. Too risky. But... the manager then walked over and said that the pancakes are not made on a separate surface... ok... I said I had celiac disease... why did they get served to me at all? Glad I was worried in the first place. Then of course he offered toast saying they do have a separate toaster. The staff was nice enough and I think there is a potential there to learn, but they don’t have it right. So either explain how the food has to be prepared, or don’t go here. I’m honestly not sure what is safe and what isn’t, but the pancakes absolutely aren’t and I got gluttened with what I was told to be safe. Needless to say, my leftovers will be shared with family that does not have celiac disease. :(

Updated 4 years ago

Celiac