Their “gluten free” menu is a gluten-friendly menu, some of the items say to “just order and ask to not be dusted with flour.” As a celiac, I would steer clear from this establishment.
— Not at all
— No gluten-free information on the menu
— Below Average
The “gluten friendly” menu clearly states that they provide it only for those “avoiding gluten” and that cross contamination isn’t only possible but will happen due to a shared kitchen. The only way to even order the entrees also makes ordering them online for delivery impossible since they disable special instructions on all platforms and you have to specify “no flour” modification to make the entrees “gluten friendly”. Total fail.
— Not at all
— Separate gluten-free menu
My employer was hosting our holiday work party here with a $40 family style meal for everyone. I asked the restaurant if I could order off the gf menu and sit with my party because I have Celiac. They said no. They refused to let me participate in our work event because they said I would eat the gluten food and not pay. I contemplated suing them for discrimination but I was so mad and frustrated I decided to let it go and never, ever go there again. In retrospect I should have sued them.
Feb 1, 2020. Horrible!!! Ate dinner with a large group. I have Celiac disease and am sensitive to cross-contamination. I called ahead and was told that they offer a gluten free menu. Upon arrival, I asked for the gluten free menu but was told that the menu was only gluten friendly (not gluten free). I asked how seriously they take cross-contamination and this is where it all went downhill. Our server started joking about gluten and if it was really a "THING". Once telling me that the lettuce was guaranteed to be gluten free. He couldn't comment on the dressimg. I ended up not eating. The server was very sarcastic and by far this was the worst experience that I've had in the 2.5 years since my Celiac diagnosis. After dinner, I asked to speak with the manager but we never saw him/her. I will never go back to this or any Buca's.